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Is there an official VM rep on the forum?
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NewShadow
Posts: 6,858 Forumite
in Phones & TV
I'm looking for information relating to an issue with my account.
Thank you kindly in advance.
Thank you kindly in advance.
That sounds like a classic case of premature extrapolation.
House Bought July 2020 - 19 years 0 months remaining on term
Next Step: Bathroom renovation booked for January 2021
Goal: Keep the bigger picture in mind...
House Bought July 2020 - 19 years 0 months remaining on term
Next Step: Bathroom renovation booked for January 2021
Goal: Keep the bigger picture in mind...
0
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No , there isn't any moreEx forum ambassador
Long term forum member1 -
Best you can do is post on the VM community forum where VM state how busy they are so don't expect a quick service.
https://community.virginmedia.com/t5/custom/page/page-id/CommunityHubForums
On there you will find a text service mentioned that quite a few have had success with.
"If you have still been unable to get through on the phones or Live Chat on the Web site then you can send texts to this number 07533 051809 with details of the issue. Might take a while for a response but might be quicker than the other options."0
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