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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.6K discussions 191.1K comments Most recent: Virgin broadband renewal by JSmithy45AD Today at 12:23PM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.7K discussions 530.4K comments Most recent: Lebara 50% discount disappoin… by ididgetwhereiamtoday Today at 7:35AM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.9K discussions 82.9K comments Most recent: TV licence - How do I switch … by 4justice2 16 July at 9:27AM

Netflix cutting streaming quality
According to the latest news Netflix are planning on reducing the bitrate of their streaming service in Europe for (at least) the next 30 days in order to reduce data consumption. One thing they haven't stated is whether they plan on giving it's customers a refund due to the obvious reduction in picture quality that will…
Disney +
I subscribed to Disney+. I couldn’t find the app on 2 smart tv’s. Went on Disney chat line. Turns out neither of Panasonic, or hisense smartT are compatible with Disney+. Soo poor. Disney can’t help, blame tv manufacturers, only suggestion is to buy a chromecast. Would not reduce subscription cost to counteract the…
Renew T.V.license if over 75?
Just had e-mail to renew ,Last 2 years free as now78,have read that this is delayed til August? Impossible to contact via renewal site. Gives me 24hrs to pay!! Is this correct?
Nowtv seems to be struggling to cope
Multiple reports on downdector and elsewhere that many customers unable to log in and getting " well that didn't go to plan " error messages
BT openreach stops broadband and landline installation during covid 19
That involves a home visit ( most don't need a visit if you have a BT master socket) . Exception for at risk and vulnerable https://www.bbc.com/news/technology-52021756
Getting hold of BT
I arranged to move from BT phone to Virgin on 17 March, Virgin were to come 2 April to connect me. On 19 March I called BT & Virgin to cancel the move as I could see lockdown could leave me without a line altogether. I've had no email from BT confirming I'm staying with them and my bill dated 23 March is calculated…
Virgin Media - Leave and rejoin
Myself and my partner have recently moved in with my mother and I looked over her bills. What I discovered shocked me. I thought, as agreed that she was paying the £56 all in that I had agreed at the start of the contract. What she's actually paying is between £70-80. She's still on the same old "mix TV" package, she…
This Is Your Life
Was just thinking recently, whatever happened to the program This is your life, and wouldn't it be great if they could bring it back? Who better to present it than Ant and Dec? Any thoughts?
TV Licensing - YouTube
Do you have to pay for TV licencing if you watching YouTube movies or other videos?
Conference Calls
My landline is with Talk Talk, I recently took part in a Conference Telephone Call using my landline via "Powwowwow" who advertise their charges are around £3.50p an hour --I have now found out the bill for just over one hour was £12.83 --can anyone recommend a cheaper way to make these type of calls ?
How do I email NOWTV
For the past few days when we watch NOWTV the picture cuts out for a fraction of a second every few seconds. The button on the website for live chat isn't working and I can't get through on the phone. We've watched DVDs with no issues so it's not our TV. Can anyone tell me if there is an email address I can use to contact…
Contact Sky Impossible
I purchased a subscription from Sky as part of their Black Friday deals but cancelled a few days after they installed the QBox. I returned the item using their own postal package and sent it using Collect + (on of the options they gave me). A few weeks later I got an email stating they were going to charge me £100 if I…
Offered 50p reduction from Virgin if I cancelled sky sports
Hi has anyone managed to save money by cancelling sky sports with virgin. They told me I would save 50p if I removed them from the package!! I don’t think it costs 50p to add it!
Sky talk - Free daytime calls to landlines from the weekend to end of April
Just had an email from Sky with the welcome news... (C&Ped below) •The Broadband, Talk and Mobile networks have been designed to handle high traffic peaks at all times of the day and night and our network engineers are working hard to ensure they are tested, monitored and improved 24/7. •To make it easier for you to keep…
Merged: Sky sports - no refund/reduction in monthly cost even though all sports events cancelled
This discussion has been merged.
BT to hit many broadband, landline and mobile customers with mid-contract price rises next month
Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal... Read the full story: 'BT to hit many broadband, landline and mobile customers with mid-contract price rises next…
Merged: BT Sport - do I still have to pay when no live sport is on?
This discussion has been merged.
Merged: Skysports contract relating to corona virus
This discussion has been merged.
Merged: Mass lobby for refund on Sky Sports?
This discussion has been merged.
Override numbers for overseas calls
Do these not exist anymore? Is there still a cheap way to call Spain from a landline in the UK? Help please.

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