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Is SSE migrating landline and broadband to Vodafone?
SSE customer services just told me not to worry about the "sorry you're leaving" letter they sent me, as it was triggered in error due to the migration of my account to Vodafone. They said my account and service will continue as before. This was the first I had heard about migrating landline and broadband to Vodafone. I…
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Directory Enquiries and Call Connection Services explained. Don't get caught out.
There are many ways of finding telephone numbers for businesses and organisations. Make sure you're not tricked into unnecessarily parting with your cash in the process. * Phone book * Directory Enquiries * Internet * Directories on the Internet * Call Connection Services / Information, Connection and Signposting Services…
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Landline out of order ? any refund possible.
I pay my Plusnet annual telephone line rental in advance. My landline has been out of order and was to be fixed in 72 hours. After 72 hours I enquired again and was told it would be on 07 January 2020 - so hopefully lit will be working again sometime today. It has been out of order now for over (about) 140 hours and I…
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Switching 30 day sim only deal
Hi, i have decided to switch from Virgin to Sky as it is basically same deal £3 cheaper. I have done the text message way to quit and got the pac code. Sky have used this and said it will switch over officially 7th Jan. They plan to bill me straight away a month in advanced so im already now paying double mobile bills in 1…
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Virgin media installation
Hi I’ve just signed up to virgin media, today they came to install the cable up my driveway. I was out at the time and someone else spoke to them. I’ve been told that when they have checked the connection to our house has been missed when they laid the cable in our street. This was only a couple of months ago. I’ve tried…
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OLED screen burn twice!!!
“ Where the hell do, I stand???? LGOLED65B7V. Purchased April 2018, I wanted the best possible picture for my buck but as a pensioner had to take out the 0% finance offer to the tune of £2599 but got what I thought was a perfect TV that would last at least 10years. Started getting screen problems March 2019, phoned Richer…
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TV for relative with no aerial
Hi everyone, I'm trying to sort out a relative's TV for their new home. They have no aerial and don't watch much apart from the basic channels so essentially freeview would be required. They would find it difficult to pay for sky etc. Getting an aerial isn't much of an option really and they've tried internal aerials with…
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What is a Call Connection Service? (Be aware, and then avoid) [Updated for 2020]
Nowadays, most organisations use inclusive 03 numbers or free-to-caller 080 numbers. These numbers will be published on their official website. If you are searching the web for the contact details of any well-known organisation such as a retailer, trader, passenger transport company, bank, card company, insurer, health…
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Phone handset
Have recently found out that my 90 year old father in law was still paying £3.49 a week for his BT home handset which he had had for 40 years. The handset was as old as Noah and he was not aware. We have updated his package and his phone, BT gave him £50 discount.... good old BT! I wonder how many other pensioners could…
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What is the worst time your mobile phone died?
I would say coming back from somewhere and the phone that I was using for the sat nav died.
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Poor Freeview Reception- anyone else?
Hi. Since yesterday, we've lost quite a few TV channels on our Panasonic TV and PVR (or HDR, as it can sometimes be called). We get 'No Signal' messages. We are served by the Beacon Hill transmitter and I've had a look at the mux channels my sets are receiving - many show reasonable strength but poor or no quality. I'm…
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BT TV offer £20
My 18 month deal is up at the end of April 2020 and today i receive an offer from BT: I currently have my TV, broadband & phone line with them. I'm happy enough to stay with them, even for 24 months, but i'd want a broadband deal to stay as well. I don't want to accept a TV offer only for broadband to go up in 4 months…
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Upgrade from W7 to W10
I have W7 and wish to update it to W10. I have kerpersky internet security updated for 2 years bought online. I wish to keep this program as I do not the key I believe. If I update it to W10, would this program automatically transfer to W10? Or do I need to contact Kerpersky first? Thanks
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PlusNet incompetence
I have been a plusnet customer for several years now for phone & broadband. On 16th December I arranged with them by phone to buy BT Sport for use through my sky box. Previously I had an app on my laptop. So instead of paying for the two I asked if they could close down my app and start the viewing on sky, at the same…
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Considering shifting to Virgin Media from BT.
I know people on BT, i know people on Sky and i know someone with TalkTalk. I don't know anyone with Virgin Media. I'm with BT currently and my 18 month contract will be up in a few months (although VM claim they will pay any leaving early charge i get hit with). To be honest i have no real complaints regards BT's…
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TVs in other rooms have no channels anymore
Hi Hope someone could help. We have a skybox in our living room. This has always been connected via aerial to skybox then a cable to TV. The RF output has another cable which goes out the wall and connects to all the other TVs in the house which we have always got terrestrial TV on, not interested in sky channels. Our…
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Commercial tv with sport
I am involved at my local cricket club and we are thinking of moving away from Sky for our tv, as what we get for what we are paying is unacceptable. I have been looking around at other providers but can’t seem to find any that fit our requirements. Can anyone suggest any provider that offers both sports channels as well…
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When is a CISAS defence not a defence?
I’m currently in dispute with Virgin Mobile and my complaint is with CISAS. I received this message (italics) today and am confused. 24-12-2019 12:25:00 PM (name removed) has completed Respond - Event: The company has submitted a defence to the customer’s claim. The customer may now either submit comments on the defence if…
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Burn on phone charger will cex take it?
I have a small cigarette burn on my phone charger will cex take this or downgrade the phone?
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Can they keep my landline number?
Two years ago I moved house. I'm still within the Glasgow 0141 area, but in a differnt local exchange area. I was with TalkTalk and they moved my number to the new house. I'm now thinking of changing to a different company but I'm having difficulty keeping my number and I'm being given conflicting reasons.. My main…
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25 January at 6:14PM
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