We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

How to call 101?

Options
Ian011
Ian011 Posts: 2,432 Forumite
Fifth Anniversary 1,000 Posts Name Dropper
edited 18 January 2020 at 3:34PM in Phones & TV
Calls to the police non-emergency 101 number will be free in all cases from April 2020.

Ahead of this change, there are some providers who have already made these calls free. These include all giffgaff mobile phones, all Vodafone pay-as-you-go mobile phones, all Virgin Media landline phones and all Virgin Mobile mobile phones.

Calls to 101 have always been free from a BT payphone callbox.

Other landline and mobile providers still charge 15p per call for calls to 101. For those callers who are unable to call 101 (such as pay-as-you-go users with only inclusive calls), most police forces have an ordinary 01, 02 or 03 number:
http://web.archive.org/web/20171002180022/https://www.police.uk/contact/#alternative-numbers

Where the caller has inclusive calls to 01, 02 and 03 numbers, these calls can be made at no additional charge - thus avoiding the 15p charge.
Where the caller pays a per-minute rate for calls to 01, 02 and 03 numbers, it would be cheaper to call 101 at 15p - irrespective of call length.

Comments

  • Ian011
    Ian011 Posts: 2,432 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    That MSE article covers the information contained in the first sixteen words of my post.

    None of the other topics in my post are mentioned in the MSE article.
  • Just Dial and Call it's that simple.
  • Ian011
    Ian011 Posts: 2,432 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    vgoel922 said:
    Just Dial and Call it's that simple.

    Very Droll. I assume you didn't read beyond the title. In that case, you would probably be unaware that for callers on a pre-pay deal with inclusive calls, calls to 101 always fail unless the caller adds an additional £5 or £10 voucher for making calls to non-inclusive and premium rate numbers. For those people, and for others who wish to avoid the 15p charge, there is the option to call the inclusive 01, 02 or 03 number listed in an archive of the police website.
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 6 March 2020 at 11:17AM
    I saved the relevant number in advance, it's much easier than searching for it when in a hurry, even in a 'non-emergency' situation!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.