Phones & TV

Hey you great people, hope you are well. I am wanting to join Sky as a new customer and wondered if any of you kind people had a Sky account who could refer me. I believe we get £100 each on a prepaid card. If you could PM me or post to this thread i would be thankful. I am looking at signing up today or tomorrow, so can…

VirginMedia have increased my package price yet again and I've had enough. :mad: I have already cancelled with them, giving a 30 day notice. I was on a broadband, TV and phone package with VM. Broadband is the real must have for me and I should be able to find a decent broadband package ... so that's all fine. I was hoping…

I received an email yesterday from BT telling me my bill was ready. What bill? We moved phone and broadband provider in last June. We didn't pay for the old email accounts to be retained and used either, so no services were remaining. Using my old log-in details I found BT had continued to take the direct debit each month.…

Anyone else been penalised for cancelling Virgin Media after changing their services? A few months ago my dad changed his services to get a price reduction but now when he decides to cancel, Virgin Media say he took out a new 12 month contract - although this was not explained to him at the time and he never received the…

Sky+ HD equipment is years old and out of warranty. Satellite dish is rusty and antenna broken. Not aligned properly and freezes up when turning on (have to unplug at wall) and can't access sky1 hd or channel 5 most days. Sky hub is slow and drops out a lot (DL 4mbps / UL 0.5mbps) Currently paying per month - £48.50 Sky Tv…

Hi, Does anyone have any tips when it comes to downloading or buying films? We have for some years been free of physical DVDs or CDs but now our young daughter is here (and she wants to watch Frozen on repeat) I am thinking I need to reconsider! If I 'Buy' a film on Amazon effectively I'm only getting a license that can be…

Hi Could anyone who uses Sky tv please tell me if it’s possible to watch Netflix through an app? Have just been on the phone with them and forgot to ask - don’t want to phone back for another 20 minutes of the hard sell and the website gives limited info. We currently share a Netflix subscription with the children and…

I have been using Three mobile on payg and topping up on average £5 ish a month with my main use being data, i ditched 1p mobile as the internet seemed slower for some reason. I am always trying to check if a sim only deal would be a good idea but the companies offering the cheapest deals always seem poor, i had a lot of…

It would save me a lot of money. I also live alone and prefer reading a book to spending time on the internet. Also, All You Can Eat mobile data seems to be getting cheaper and cheaper. Sorry if I've missed a thread dedicated to this idea. Regards H

Hi! I recently cancelled my virgin contract and switched to sky, I then sent back all the equipment via their bag but they have emailed me to say that a super hub was missing and would be billed £40. I phoned them as can’t seem to access my account online anymore and they said it was an old super hub that we replaced in…

I remember when I was a child television seemed to cram so much variety and quality programmes on just 3 channels, now we have all this choice via hundreds of channels it feels like we actually have a lot less quality. Hence the saying quantity verses quality. I was just 13 when Channel 4 was first broadcast in 1982, but…

My daughter moved house in December and closed her Sky TV/phone and broadband account. She has now received a further demand from Sky for a payment of £98, but has not been given a detailed invoice for the supposed debt. She finds it impossible to speak to anyone at Sky about this, as each time she rings, they ask for her…

Happy new year! I left my iPhone in a taxi on Saturday - when I realised I called the mobile company (it is sim only so the phone belongs to me) they blocked the sim and as I had the imei number - the handset also. I also put in phone stolen on find my iPhone. Whoever has it now has obviously unlocked it and put their own…

Hello All, I contacted Plusnet some time ago and informed them i was switching to another provider due to poor service, and wanted to know the exact date i needed to leave, to ensure I did n ot receive any extra charges? I was told my contract ends with plusnet on 24th Jan, so i should leave on 25th jan. I informned my new…

Hi, Does anyone have any idea how much BT/Openreach will charge to re-route the incoming BT Phone Cable to my house? Basically, the outside phone cable runs from a pole on the corner of my land over my flat roofed detached garage and then into my loft of my house. I am getting my garage flat roof replaced with a new…

A relative misunderstood ‘unlimited free minutes’ and made two phone calls to the USA one day. He has now been slapped with a £700 bill. Is there anything we can do? He's a long-standing customer and the call was uncharacteristic. Yes, it was stupid, but he is on low income and honestly didn’t realise. Any advice on…

Just seeking advice as am wondering if someone could advise if there is a way to reduce or avoid the £17.99 a month we pay for our landline? We're with VM and have a landline, tv (tivo box) and fibre broadband with a . We only use the landline perhaps 6 times a month but my other half is, understandably, reluctant to give…

Unsure if this is the correct forum but i have reached the maximum of 100 spam calls on my blacklist but BT are claiming i must delete the old ones to add new however, after doing this the old calls are now coming through:mad: We all know the telephone preference service is about as useful as an xmas tree in June but in…

Hi, this is probably easier to explain than I will manage to do, but my head is hurting over this issue. I’m not sure if this is the right forum so apologies if it’s not. My son took out a pay monthly phone contract through Carphone Warehouse (he is 18), he did it online and put all his bank details in for the initial…

I go to Australia each year for 3 months and remove my BT mobile SIM to be replaced by a Vodafone SIM in Australia. Nonetheless BT continue to charge me for received calls to my BT number. I wouldn't have thought this possible. Can anyone tell me otherwise? I have spoken to BT but the individual effectively called me a…