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Talk talk another price increase query
Hi, I received an e mail from Talk Talk this morning to say that from February a £4 per month charge will be added to my bill to receive Talk Talk Tv. I never watch Netflix, or buy films etc the only thing we do on occasions is watch something we have missed on catch up. £48 per year on top of my phone contract is not…
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Strange predicament-TV Finance
Good afternoon everyone, I am in the strange situation of owing Currys/PC World £852 after a finance agreement has erroneously been refunded £852. This month I bought a new tv for around £1999. After 4 days it broke with stuck pixels and under Currys T&Cs I exchanged it for a £1499 TV. Now the reciepts show the correct…
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Can i Cancel Now tv right now?
I have just activated a free 3 month entertainment pass, can i also cancel it today without it stopping the pass until the 3 months expire.
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Free gift from BT is faulty
Hi, just wanted a bit of advice on my rights. I signed up for a broadband and phone line deal from BT in March and as part of the deal I was sent a Samsung tablet which has now stopped working. It developed a charging problem yesterday and was getting hot near the charging point. I turned it off when it was at about 45%…
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alternative to virgin broadband
Can anyone please tell me an alternative to virgin as I'm totally fed up with them , I want fibre broadband as I don't want line rental.
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switching broadband to avoid end of contract price hike
Hi, Can anyone tell me at what point it is best to initiate a broadband switch at the end of a 12/18 month broadband contract to avoid a price hike?
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Sky tv.
I have a package with sky nearly every channel and phone and internet £76 a month. I asked about sports and been told is 18 pound extra . I told them with virgin I can get full house package with sports for 56 a month from the local rep.. sky won't budge and I still got 5 months Left. Anyone got any tips to get it with…
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Hello please could anyone help me. Girl friend has had iPhone se for 20months via Carphone warehouse
Hello please could anyone help me. Girl friend has had iPhone se for 20 months via Carphone warehouse. The phone is broken, just booting up with an apple logo, then turning it self off, been to apple and they said it’s the main board that isn’t working, will cost 250 to fix, where do I stand do I have some consumer rights…
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Netflix just changed Ts & Cs
I Just logged in to Netflix tonight and find that they've removed the UHD from my account and also they seem to have dropped the number of simultaneous connections. They are now charging an extra £3 per month for UHD and 4 simultaneous connections. Is this legal to do to an existing account?
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Phone and broadband for a charity
A while ago I was asked by a youth centre charity that I volunteer for to look into their telephone and broadband package to see if they were on the best deal. I didn't get very far because BT were not very forthcoming with some of the information I had requested. Also the building is on business rates which is a playing…
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Swapping telephone line to someone else
Hi I'm with pluset for the phone and broadband. The telephone line is in my name but I'd like to move the telephone line and the cost of running broadband to my mother. Any idea how it is done? I ask because is it bt the owns the phone lines? I tried finding the answer on the internet.
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BT fibre - charged but does it exist?!?!
Any advice welcome to help me - exasperated! We were "signed up" to fibre 18 months ago by BT, as an existing BT customer. Have found out recently from our neighbours and others in our village that fibre is not available in the village. Spoken to BT who agree that fibre is not currently available in our village. We are…
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BT Line Rental Saver Renewal page error?
Hi guys, Sorry if this is irrelevant (please remove or move if appropriate) but does anyone else have Line Rental Saver with BT and are experiencing issues clicking on the renewal link on their webpage/email reminder? Just want to check if this is a technical issue for me or there is actually an issue with their webpage.…
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Sky Bill - Charged Twice
Hi guys. My sky bill came out on the 27th July, they have also taken another payment today which im furious about because now i’m overdrawn. I spoke to Sky and they said to contact the bank in the mean time, and that 1 transaction could be confirmation and the other the transaction. He then said it should return to normal…
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New House & Sky
Hi all, I'm in the process of buying my first house (a new build) part of the contract which I already knew about from friends buying in the past was that I am not allowed a satellite dish on the front elevation. My house is south facing however and I have been advised that Sky dishes need to be facing south east, my house…
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Will Openreach install master socket in loft ?
Hi all As mentioned, has anyone had success getting Openreach to install their master socket in the loft ? Thanks Dave
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18185
I was not aware with 18185 as soon as you dial and the phone rings there is no answer or is engaged you are charged! Is it a new rule or have I missed reading it before?
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BT sport mobile on Apple TV
Hi all, I have a BT sport mobile subscription, although it's only on mobile and cannot cast to TV, but I can still login to my laptop Win 10 app and watch sports. Is BT sport app on Apple TV is the same as BT sport mobile app? BT website says mobile subscription customers can only watch on their mobiles but I can watch on…
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Why do you have to pay TV 6 months in advance and then 6 months in arrears
When paying monthly......it means you have always paid 6 months more than you may effectively need.....surely this isn't right??
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advise re: ee early termination charge
Hi, my husbands and my contracts with ee end on the 14th of August. I made a mistake of asking for a pac on the 14th of July , so i've been hit with a £29 early termination charge, but my hubby did that today (well within the 30 day notice) and was told he has to pay £23. I thought i didn't have to wait for the contract to…
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