-
switching broadband to avoid end of contract price hike
Hi, Can anyone tell me at what point it is best to initiate a broadband switch at the end of a 12/18 month broadband contract to avoid a price hike?
-
Sky tv.
I have a package with sky nearly every channel and phone and internet £76 a month. I asked about sports and been told is 18 pound extra . I told them with virgin I can get full house package with sports for 56 a month from the local rep.. sky won't budge and I still got 5 months Left. Anyone got any tips to get it with…
-
Hello please could anyone help me. Girl friend has had iPhone se for 20months via Carphone warehouse
Hello please could anyone help me. Girl friend has had iPhone se for 20 months via Carphone warehouse. The phone is broken, just booting up with an apple logo, then turning it self off, been to apple and they said it’s the main board that isn’t working, will cost 250 to fix, where do I stand do I have some consumer rights…
-
Netflix just changed Ts & Cs
I Just logged in to Netflix tonight and find that they've removed the UHD from my account and also they seem to have dropped the number of simultaneous connections. They are now charging an extra £3 per month for UHD and 4 simultaneous connections. Is this legal to do to an existing account?
-
Phone and broadband for a charity
A while ago I was asked by a youth centre charity that I volunteer for to look into their telephone and broadband package to see if they were on the best deal. I didn't get very far because BT were not very forthcoming with some of the information I had requested. Also the building is on business rates which is a playing…
-
Swapping telephone line to someone else
Hi I'm with pluset for the phone and broadband. The telephone line is in my name but I'd like to move the telephone line and the cost of running broadband to my mother. Any idea how it is done? I ask because is it bt the owns the phone lines? I tried finding the answer on the internet.
-
BT fibre - charged but does it exist?!?!
Any advice welcome to help me - exasperated! We were "signed up" to fibre 18 months ago by BT, as an existing BT customer. Have found out recently from our neighbours and others in our village that fibre is not available in the village. Spoken to BT who agree that fibre is not currently available in our village. We are…
-
BT Line Rental Saver Renewal page error?
Hi guys, Sorry if this is irrelevant (please remove or move if appropriate) but does anyone else have Line Rental Saver with BT and are experiencing issues clicking on the renewal link on their webpage/email reminder? Just want to check if this is a technical issue for me or there is actually an issue with their webpage.…
-
Sky Bill - Charged Twice
Hi guys. My sky bill came out on the 27th July, they have also taken another payment today which im furious about because now i’m overdrawn. I spoke to Sky and they said to contact the bank in the mean time, and that 1 transaction could be confirmation and the other the transaction. He then said it should return to normal…
-
New House & Sky
Hi all, I'm in the process of buying my first house (a new build) part of the contract which I already knew about from friends buying in the past was that I am not allowed a satellite dish on the front elevation. My house is south facing however and I have been advised that Sky dishes need to be facing south east, my house…
-
Will Openreach install master socket in loft ?
Hi all As mentioned, has anyone had success getting Openreach to install their master socket in the loft ? Thanks Dave
-
18185
I was not aware with 18185 as soon as you dial and the phone rings there is no answer or is engaged you are charged! Is it a new rule or have I missed reading it before?
-
BT sport mobile on Apple TV
Hi all, I have a BT sport mobile subscription, although it's only on mobile and cannot cast to TV, but I can still login to my laptop Win 10 app and watch sports. Is BT sport app on Apple TV is the same as BT sport mobile app? BT website says mobile subscription customers can only watch on their mobiles but I can watch on…
-
Why do you have to pay TV 6 months in advance and then 6 months in arrears
When paying monthly......it means you have always paid 6 months more than you may effectively need.....surely this isn't right??
-
advise re: ee early termination charge
Hi, my husbands and my contracts with ee end on the 14th of August. I made a mistake of asking for a pac on the 14th of July , so i've been hit with a £29 early termination charge, but my hubby did that today (well within the 30 day notice) and was told he has to pay £23. I thought i didn't have to wait for the contract to…
-
BT final bill in credit
We’ve recently moved from BT to Virgin Media. BT sent us a final bill which states we are £537 in credit. The bill makes no sense at all to us. The money has dropped into our account today. Basically do we query it or keep quiet?
-
phone rings twice and then nothing
I tried to ring my landline with my mobile. First time the mobile phone rang (but not the landline phone) and then i got number unobtainable. 2nd time my cordless phone rang twice but the corded phone did nothing and i got unobtainable again. Third time was the same as the first but fourth time the corded rang but not the…
-
Cheap O2 sim only deal coming to end
I have an O2 sim only data with 500mb of data for £3 per month. I am more than happy with this but the contract is coming to an end and they dont advertise any deals anything like as cheap. I haven't tried to speak to them yet but does anyone know if they are likely to offer me a similar deal even though they dont have any…
-
Changing to 4GEE but what about landline?
Advice please. I have a combined broadband and landline 18 month package from EE which will soon be coming to an end. The broadband is rubbish (max 1.2mbps) but 4G is good so I'm thinking of investigating a 4GEE router thingie. I would like to do without the landline but I can't really expect people who mainly use…
-
Advice re inactive phone line please
My dad is looking to switch his phone service away from Virgin after they increased prices again. He's looking to move to one of the cheap landline-only packages, either from BT or the Post Office (landline only is £11.49/mth at Post Office - he doesn't want broadband). He was a BT customer about 20 years ago and there's…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
Need help choosing the best value contract, SIM-only deal or PAYG?
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.
