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Swapping telephone line to someone else
Hi I'm with pluset for the phone and broadband. The telephone line is in my name but I'd like to move the telephone line and the cost of running broadband to my mother. Any idea how it is done? I ask because is it bt the owns the phone lines? I tried finding the answer on the internet.
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BT fibre - charged but does it exist?!?!
Any advice welcome to help me - exasperated! We were "signed up" to fibre 18 months ago by BT, as an existing BT customer. Have found out recently from our neighbours and others in our village that fibre is not available in the village. Spoken to BT who agree that fibre is not currently available in our village. We are…
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BT Line Rental Saver Renewal page error?
Hi guys, Sorry if this is irrelevant (please remove or move if appropriate) but does anyone else have Line Rental Saver with BT and are experiencing issues clicking on the renewal link on their webpage/email reminder? Just want to check if this is a technical issue for me or there is actually an issue with their webpage.…
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Sky Bill - Charged Twice
Hi guys. My sky bill came out on the 27th July, they have also taken another payment today which im furious about because now i’m overdrawn. I spoke to Sky and they said to contact the bank in the mean time, and that 1 transaction could be confirmation and the other the transaction. He then said it should return to normal…
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New House & Sky
Hi all, I'm in the process of buying my first house (a new build) part of the contract which I already knew about from friends buying in the past was that I am not allowed a satellite dish on the front elevation. My house is south facing however and I have been advised that Sky dishes need to be facing south east, my house…
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Will Openreach install master socket in loft ?
Hi all As mentioned, has anyone had success getting Openreach to install their master socket in the loft ? Thanks Dave
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18185
I was not aware with 18185 as soon as you dial and the phone rings there is no answer or is engaged you are charged! Is it a new rule or have I missed reading it before?
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BT sport mobile on Apple TV
Hi all, I have a BT sport mobile subscription, although it's only on mobile and cannot cast to TV, but I can still login to my laptop Win 10 app and watch sports. Is BT sport app on Apple TV is the same as BT sport mobile app? BT website says mobile subscription customers can only watch on their mobiles but I can watch on…
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Why do you have to pay TV 6 months in advance and then 6 months in arrears
When paying monthly......it means you have always paid 6 months more than you may effectively need.....surely this isn't right??
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advise re: ee early termination charge
Hi, my husbands and my contracts with ee end on the 14th of August. I made a mistake of asking for a pac on the 14th of July , so i've been hit with a £29 early termination charge, but my hubby did that today (well within the 30 day notice) and was told he has to pay £23. I thought i didn't have to wait for the contract to…
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BT final bill in credit
We’ve recently moved from BT to Virgin Media. BT sent us a final bill which states we are £537 in credit. The bill makes no sense at all to us. The money has dropped into our account today. Basically do we query it or keep quiet?
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phone rings twice and then nothing
I tried to ring my landline with my mobile. First time the mobile phone rang (but not the landline phone) and then i got number unobtainable. 2nd time my cordless phone rang twice but the corded phone did nothing and i got unobtainable again. Third time was the same as the first but fourth time the corded rang but not the…
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Cheap O2 sim only deal coming to end
I have an O2 sim only data with 500mb of data for £3 per month. I am more than happy with this but the contract is coming to an end and they dont advertise any deals anything like as cheap. I haven't tried to speak to them yet but does anyone know if they are likely to offer me a similar deal even though they dont have any…
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Changing to 4GEE but what about landline?
Advice please. I have a combined broadband and landline 18 month package from EE which will soon be coming to an end. The broadband is rubbish (max 1.2mbps) but 4G is good so I'm thinking of investigating a 4GEE router thingie. I would like to do without the landline but I can't really expect people who mainly use…
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Advice re inactive phone line please
My dad is looking to switch his phone service away from Virgin after they increased prices again. He's looking to move to one of the cheap landline-only packages, either from BT or the Post Office (landline only is £11.49/mth at Post Office - he doesn't want broadband). He was a BT customer about 20 years ago and there's…
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Can I claim VAT from my mobile contract when working outside the EU
Hi I currently have a mobile contract in the UK. I’ve been working outside of the EU for the past four years and have informed my mobile provider of my non-EU address. Can I claim back the VAT from over this time since I was not physically using the service in the UK. I did raise this with them and they told me that…
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orange local call number
Has anybody on here had a local number on there mobile with orange . For almost 20 years now i have had a local to me 0161 number attached to my mobile plan for my business now orange have given me 30 days notice telling me they are stopping the service and my telephone number will be lost .This number i have used on all…
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Knowhow Cloud - Be Careful
Hi, If you are thinking of setting up knowhow cloud, be very careful. My 5 year subscription came to an end and I didn't renew in time. The only way I was able to then get access to my data was by paying £160 for a new five year subscription. I couldn't renew for a single year and the cost of a new subscription was cheaper…
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How can I stop nuisance calls
We are plagued with nuisance calls of all types on our land line At the moment the several times a day calls are from people with a heavy foreign accent who can hardly pronounce my name - they want to ask me questions but I refuse and so it goes on day after day - many times a day We have BT call protect but when I block…
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Terminating contract with Plusnet
I will shortly be moving out of my home so will be terminating my contract with Plusnet. In all probability my buyer will want to retain the landline but bring her own local number with her. We obviously don't want the landline to be disconnected and her have to wait goodness knows how long for a phone. What is the easiest…
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