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BT final bill in credit
We’ve recently moved from BT to Virgin Media. BT sent us a final bill which states we are £537 in credit. The bill makes no sense at all to us. The money has dropped into our account today. Basically do we query it or keep quiet?
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phone rings twice and then nothing
I tried to ring my landline with my mobile. First time the mobile phone rang (but not the landline phone) and then i got number unobtainable. 2nd time my cordless phone rang twice but the corded phone did nothing and i got unobtainable again. Third time was the same as the first but fourth time the corded rang but not the…
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Cheap O2 sim only deal coming to end
I have an O2 sim only data with 500mb of data for £3 per month. I am more than happy with this but the contract is coming to an end and they dont advertise any deals anything like as cheap. I haven't tried to speak to them yet but does anyone know if they are likely to offer me a similar deal even though they dont have any…
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Changing to 4GEE but what about landline?
Advice please. I have a combined broadband and landline 18 month package from EE which will soon be coming to an end. The broadband is rubbish (max 1.2mbps) but 4G is good so I'm thinking of investigating a 4GEE router thingie. I would like to do without the landline but I can't really expect people who mainly use…
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Advice re inactive phone line please
My dad is looking to switch his phone service away from Virgin after they increased prices again. He's looking to move to one of the cheap landline-only packages, either from BT or the Post Office (landline only is £11.49/mth at Post Office - he doesn't want broadband). He was a BT customer about 20 years ago and there's…
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Can I claim VAT from my mobile contract when working outside the EU
Hi I currently have a mobile contract in the UK. I’ve been working outside of the EU for the past four years and have informed my mobile provider of my non-EU address. Can I claim back the VAT from over this time since I was not physically using the service in the UK. I did raise this with them and they told me that…
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orange local call number
Has anybody on here had a local number on there mobile with orange . For almost 20 years now i have had a local to me 0161 number attached to my mobile plan for my business now orange have given me 30 days notice telling me they are stopping the service and my telephone number will be lost .This number i have used on all…
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Knowhow Cloud - Be Careful
Hi, If you are thinking of setting up knowhow cloud, be very careful. My 5 year subscription came to an end and I didn't renew in time. The only way I was able to then get access to my data was by paying £160 for a new five year subscription. I couldn't renew for a single year and the cost of a new subscription was cheaper…
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How can I stop nuisance calls
We are plagued with nuisance calls of all types on our land line At the moment the several times a day calls are from people with a heavy foreign accent who can hardly pronounce my name - they want to ask me questions but I refuse and so it goes on day after day - many times a day We have BT call protect but when I block…
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Terminating contract with Plusnet
I will shortly be moving out of my home so will be terminating my contract with Plusnet. In all probability my buyer will want to retain the landline but bring her own local number with her. We obviously don't want the landline to be disconnected and her have to wait goodness knows how long for a phone. What is the easiest…
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Google Pixel 3A deals?
Hi Does anyone know of any good Google Pixel 3A deals. I heard that you can get a Chome Book or Home Hub at some places but I don't know where. Many thanks
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Clear Telecom
My MIL has been paying £70+ to a company called Clear Telecom. She was told that they would be cheaper than BT. I am not totally sure how long she has been paying this sort of money to them. She is due to move out of her current address into a retirement home in 2 weeks. She said she has been trying to ring this company…
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Ditch Sky, buy Smart TV?
I was shocked to see my latest Sky Subscription leave my bank account – a whopping £115! I logged into my Sky account and the breakdown is: Broadband (Fibre Unlimited – average speed 40mbp) £16.01 Phone line (free evening and weekend calls) £18.99 Sky Entertainment £22.00 Sky Box Sets £5.00 Sky Kids £5.00 Sky Sports HD…
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High level number for BT
I have spoke to 6 people in call centers and been told I will have a specialist team phone me regarding ongoing problems, am just wasting my time waiting in and having engineer no shows. No nearing 4pm and no phone calls. Any advice would be helpful
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**Why haggle with stupid stupid Sky?**
Back in February, we received a letter from Sky saying it intended to increase our monthly subscription by £2 a month from April 1st. I could see no reason why Sky wanted more so I rang to find out. The £2 increase would have taken our monthly payment to £28 a month for the basic HD package: no sports, no movies. To my…
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Is this a scam number ?
I’ve been called by a Leeds number that I don’t recognise and, therefore, didn’t answer 0..0.4.4.1.1.3.3.2.0.3.7.1.5 (sent this way to break any link) and I’m wondering is it a scam number I’ve ran the number through two of the online checkers but to no avail and was wondering if anyone here had come across it. I was…
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telephone line disconnected
I had an account with Post Office for my landline, trying to upgrade my internet with Zen internet i decided to let them transfer my telephone line at the same time, I was told this is a straight forward transfer, conseqently The Post Office have disconnected me before the transfer was complete, they now say that I will…
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BT mobile still paying £5
Hello! So we had Bt internet and i decided to move my mobile contract to them and only pay £5pm, nearly half what O2 were offering me. After just over a year we moved our broadband from BT to Sky, when i rang BT they made me aware i would lose my £5 discount for my mobile and have to pay £10pm and i said thats fine as i…
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Now Tv
Hi My sky offer has run out. My current package was £56 per month and that was for HD, 2x multirooms plus everything but sports. This has now rocketed to £87 so I’ve cancelled. Their renewal offer was rubbish. I’m thinking about now tv. They have an offer just now for 6 months for £60 and that includes cinema, kids and…
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BT Basic + line rental+ Broadband £9:95
Despite asking BT for the cheapest deal for my Aged P who is on a fixed income & who doesn't need unlimited broadband, the cheapest deal I was offered was the standard line rental &broadband at £31.99 rising to £37.99. I was bemoaning this to my friend who works with the elderly & she told me about BT Basic- they don't…
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