Phones & TV

I pay my Plusnet annual telephone line rental in advance. My landline has been out of order and was to be fixed in 72 hours. After 72 hours I enquired again and was told it would be on 07 January 2020 - so hopefully lit will be working again sometime today. It has been out of order now for over (about) 140 hours and I…

Hi, i have decided to switch from Virgin to Sky as it is basically same deal £3 cheaper. I have done the text message way to quit and got the pac code. Sky have used this and said it will switch over officially 7th Jan. They plan to bill me straight away a month in advanced so im already now paying double mobile bills in 1…

Hi I’ve just signed up to virgin media, today they came to install the cable up my driveway. I was out at the time and someone else spoke to them. I’ve been told that when they have checked the connection to our house has been missed when they laid the cable in our street. This was only a couple of months ago. I’ve tried…

“ Where the hell do, I stand???? LGOLED65B7V. Purchased April 2018, I wanted the best possible picture for my buck but as a pensioner had to take out the 0% finance offer to the tune of £2599 but got what I thought was a perfect TV that would last at least 10years. Started getting screen problems March 2019, phoned Richer…

Hi everyone, I'm trying to sort out a relative's TV for their new home. They have no aerial and don't watch much apart from the basic channels so essentially freeview would be required. They would find it difficult to pay for sky etc. Getting an aerial isn't much of an option really and they've tried internal aerials with…

Nowadays, most organisations use inclusive 03 numbers or free-to-caller 080 numbers. These numbers will be published on their official website. If you are searching the web for the contact details of any well-known organisation such as a retailer, trader, passenger transport company, bank, card company, insurer, health…

Have recently found out that my 90 year old father in law was still paying £3.49 a week for his BT home handset which he had had for 40 years. The handset was as old as Noah and he was not aware. We have updated his package and his phone, BT gave him £50 discount.... good old BT! I wonder how many other pensioners could…

I would say coming back from somewhere and the phone that I was using for the sat nav died.

Hi. Since yesterday, we've lost quite a few TV channels on our Panasonic TV and PVR (or HDR, as it can sometimes be called). We get 'No Signal' messages. We are served by the Beacon Hill transmitter and I've had a look at the mux channels my sets are receiving - many show reasonable strength but poor or no quality. I'm…

My 18 month deal is up at the end of April 2020 and today i receive an offer from BT: I currently have my TV, broadband & phone line with them. I'm happy enough to stay with them, even for 24 months, but i'd want a broadband deal to stay as well. I don't want to accept a TV offer only for broadband to go up in 4 months…

I have W7 and wish to update it to W10. I have kerpersky internet security updated for 2 years bought online. I wish to keep this program as I do not the key I believe. If I update it to W10, would this program automatically transfer to W10? Or do I need to contact Kerpersky first? Thanks

I have been a plusnet customer for several years now for phone & broadband. On 16th December I arranged with them by phone to buy BT Sport for use through my sky box. Previously I had an app on my laptop. So instead of paying for the two I asked if they could close down my app and start the viewing on sky, at the same…

I know people on BT, i know people on Sky and i know someone with TalkTalk. I don't know anyone with Virgin Media. I'm with BT currently and my 18 month contract will be up in a few months (although VM claim they will pay any leaving early charge i get hit with). To be honest i have no real complaints regards BT's…

Hi Hope someone could help. We have a skybox in our living room. This has always been connected via aerial to skybox then a cable to TV. The RF output has another cable which goes out the wall and connects to all the other TVs in the house which we have always got terrestrial TV on, not interested in sky channels. Our…

I am involved at my local cricket club and we are thinking of moving away from Sky for our tv, as what we get for what we are paying is unacceptable. I have been looking around at other providers but can’t seem to find any that fit our requirements. Can anyone suggest any provider that offers both sports channels as well…

I’m currently in dispute with Virgin Mobile and my complaint is with CISAS. I received this message (italics) today and am confused. 24-12-2019 12:25:00 PM (name removed) has completed Respond - Event: The company has submitted a defence to the customer’s claim. The customer may now either submit comments on the defence if…

I have a small cigarette burn on my phone charger will cex take this or downgrade the phone?

Two years ago I moved house. I'm still within the Glasgow 0141 area, but in a differnt local exchange area. I was with TalkTalk and they moved my number to the new house. I'm now thinking of changing to a different company but I'm having difficulty keeping my number and I'm being given conflicting reasons.. My main…

Nowadays, most organisations use inclusive 03 numbers or free-to-caller 080 numbers. These numbers will be published on their official website. If you are searching the web for the contact details of any well-known organisation such as a retailer, trader, passenger transport company, bank, card company, insurer, government…

I have been with One tel-Talk Talk for quite a few years on their "EveryCall Choice 3 plus" package which suited us very well. Free local, national & mobile phone calls. In Sept we received a letter from TalkTalk saying we would be moving to Talk Talk on 3rd Nov. also saying our new "Talk UK Anytime" Package would match…