We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
How to cancel Virgin media ?
Options
Daz2009
Posts: 1,129 Forumite
My broadband/tv package contract is up in a month so phone up to see what they would offer.Took 15 minutes on hold to get to speak to someone,no deal offered so I asked to cancel.I was then cut off.
Rang back,a further 20 minutes on hold and still couldn't get to speak to someone so gave up.
Is there an alternative way ?
I seem to recall I tried the online chat once and they said the only was is to phone up.
How can you when they don't answer or when they do they cut you off ?
I just did a quick google and some people on twitter reckon they've been on hold for 3 hours !!!
Rang back,a further 20 minutes on hold and still couldn't get to speak to someone so gave up.
Is there an alternative way ?
I seem to recall I tried the online chat once and they said the only was is to phone up.
How can you when they don't answer or when they do they cut you off ?
I just did a quick google and some people on twitter reckon they've been on hold for 3 hours !!!
0
Comments
-
I don't have a problem cancelling. (well providing 30 days notice for disconnection).
An alternative method is to write a letter0 -
Online chat?0
-
Virgin do not have online chat.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards