Vodafone - anyone had success in being able to handle a relative's account?

justcheckin

Hi, my parents are in poor health and I need to help sort their money out.

Has anyone been able to have a relative email vodafone and state that a relative can act on their behalf?

If not, what was the easiest way you achieved this?

Many thanks for any help given.

JJ_Egan

Usual way is to phone the ISP and let the account holder speak to them / agree .

justcheckin

Thanks, unfortunately I live 100 miles away, so that could be hard!

EssexExile

You probably need a Power of Attorney, it's useful for all sorts of things.

Anon

For Vodafone you can add an additional contact on the account online - there are some restrictions (for example you can't cancel), but I think you can manage most aspects of the account.