We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Vodafone - anyone had success in being able to handle a relative's account?

Hi, my parents are in poor health and I need to help sort their money out.

Has anyone been able to have a relative email vodafone and state that a relative can act on their behalf?

If not, what was the easiest way you achieved this?

Many thanks for any help given.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Usual way is to phone the ISP and let the account holder speak to them / agree .
  • justcheckin
    justcheckin Posts: 121 Forumite
    Eighth Anniversary 10 Posts
    Thanks, unfortunately I live 100 miles away, so that could be hard!
  • EssexExile
    EssexExile Posts: 6,597 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You probably need a Power of Attorney, it's useful for all sorts of things.
    Tall, dark & handsome. Well two out of three ain't bad.
  • Anon
    Anon Posts: 14,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    For Vodafone you can add an additional contact on the account online - there are some restrictions (for example you can't cancel), but I think you can manage most aspects of the account.


This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.9K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.