TalkTalk £20 Amazon voucher

in Phones & TV
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Hammer_TimeHammer_Time Forumite
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I have just received an email from TalkTalk (email heading, Thank for bearing with us) in the message it states please accept our sincere apologies for the trouble getting in contact with them. There is a link to click on. I did phone them about 2 weeks ago and like most people I did have trouble getting though. 
I am not sure if this is a genuine email or not, has anyone else received one of these?
Thanks 

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