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Sky Q installation questions

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Da_CrojanzDa_Crojanz Forumite
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We moved into a new build property and the TV point / router is by the window, where we don't want to have our TV. The only TV service option on the property is currently Sky as other providers don't operate here yet, so we have Sky Q installation due at the weekend.
Does anyone know how a Sky Q box connects to the router / TV point? There is no information on this online and Sky aren't taking calls due to Covid.
As the router and TV point are at the opposite side of the room from the TV, will we need to connected at the router and a wire going right around the room? Or is there some way to get the signal wirelessly?
The other option is freeview but again, we'd need to wire it up to our TV point.
Thanks in advance, can provide further clarification if needed.

Replies

  • edited 2 July at 1:20PM
    unforeseenunforeseen Forumite
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    edited 2 July at 1:20PM
    Sky Q box connects wirelessly to a Sky router.
    When you say TV point, do you mean a normal TV connection or a Sky cable connection? Do you have a Sky dish? You still need one for Sky Q
  • Da_CrojanzDa_Crojanz Forumite
    28 posts
    10 Posts
    Sky Q box connects wirelessly to a Sky router.
    When you say TV point, do you mean a normal TV connection or a Sky cable connection? Do you have a Sky dish? You still need one for Sky Q
    Thanks for the response. I'm not sure as never had Sky, but am aware they still need to install the dish.
    Would the dish connect to a sky router, then the box wirelessly to that?
    We already have a router and are only taking their TV, not TV and broadband so would they need to connect an additional router?
    As long as they can connect it at the router, then the box can connect wirelessly to the router I think we're good. Just didn't want to have to lay cables underneath the flooring or right round the room.
  • edited 2 July at 2:04PM
    neilmclneilmcl Forumite
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    edited 2 July at 2:04PM
    Sky Q box connects wirelessly to a Sky router.
    When you say TV point, do you mean a normal TV connection or a Sky cable connection? Do you have a Sky dish? You still need one for Sky Q
    Thanks for the response. I'm not sure as never had Sky, but am aware they still need to install the dish.
    Would the dish connect to a sky router, then the box wirelessly to that?
    We already have a router and are only taking their TV, not TV and broadband so would they need to connect an additional router?
    As long as they can connect it at the router, then the box can connect wirelessly to the router I think we're good. Just didn't want to have to lay cables underneath the flooring or right round the room.
    OK, as you don't already have a dish then your "TV point" is the standard rooftop aerial connection, you'll need to use this if you want to connect to Freeview. The Sky box will not need to access this.

    You need to find out where the Sky dish is going to be located and this will largely determine where the cable will enter you property. I'd have a look at your neighbours properties to see where they have their dishes.
  • Neil_JonesNeil_Jones Forumite
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    You can have an educated guess where the dish will most likely end up going either by looking at your neighbours, or you can bash your postcode and select the "28.2E Astra 2E|2F|2G" satellite into this website:
    The green line that comes up is the direct line of sight to the satellite in the sky.  You can move the pointer to sit on top of your house and you'll be able to work out which way it needs to go.
  • waamowaamo Forumite
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    Sky Q box connects wirelessly to a Sky router.
    When you say TV point, do you mean a normal TV connection or a Sky cable connection? Do you have a Sky dish? You still need one for Sky Q
    Thanks for the response. I'm not sure as never had Sky, but am aware they still need to install the dish.
    Would the dish connect to a sky router, then the box wirelessly to that?
    We already have a router and are only taking their TV, not TV and broadband so would they need to connect an additional router?
    As long as they can connect it at the router, then the box can connect wirelessly to the router I think we're good. Just didn't want to have to lay cables underneath the flooring or right round the room.
    The dish connects to the sky q box via two cables into the back of it. The sky q box connects wirelessly to your router be it a sky one or any other brand.
    This space for hire.
  • jasonwatkinsjasonwatkins Forumite
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    Make sure you ask for a hybrid LNB for your dish.   If you don't, and you decide at the end of your contract you want to downgrade to freesat or a 'regular' Sky+ HD subscription then you will have to pay privately to have your dish re-fitted with a compatible LNB.
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