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Phones to pounds scam

helpneededurgently
helpneededurgently Posts: 8 Forumite
First Post Eighth Anniversary Combo Breaker
in Phones & TV
help. I've been foolish and now think I've been scammed. Looking for advice as to what my options are. I was quoted £124 for my Samsung S8. More than other sites. Reasonable rating on trust pilot. Sent phone off. Got email to say received. Offer to follow after testing. Offer read 86.40 due to damaged bezel! I declined offer and asked for phone to be returned. A few days later I got z further offer if £100. I decided to accept. Got email 5 days ago saying money sent to my account. Guess what! Tried contacting them by phone -  mailbox full. Emailed them - no reply. Contacted Luton landline no answerphone . Left msg no response. What do I do next?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture First Post Name Dropper
    Not sure what you mean by Scam .
    Contact page gives both Facebook and Twitter.
  • MaxPerwer
    MaxPerwer Posts: 31 Forumite
    Third Anniversary First Post Name Dropper Combo Breaker
    Do what I do when you get no response, spam any facebook or Instagram post with your issue and they'll soon respond! Works a treat! haha!
  • Exemplar
    Exemplar Posts: 1,605 Forumite
    First Anniversary First Post Name Dropper
    Having looked at their website for 10 seconds I would not have used them, the warning signs are on every page:


    'Just because its on the internet don't believe it 100%'. Abraham Lincoln.

    I have opinions, you have opinions. All of our opinions are valid whether they are based on fact or feeling. Respect other peoples opinions, stop forcing your opinions on other people and the world will be a happier place.
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