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Carphone warehouse still not refunded me after 3 months
chrismakin
Posts: 1 Newbie
in Phones & TV
Took out a contract on 13th July, cancelled on 14th. Phone returned. Was told I would have to wait 28 days for a CHEQUE! after 5 weeks I started to chase. cheque arrived I paid it in and 2 weeks later the bank returned it. It had been stopped. No one can tell me why. Many more calls and emails to customer services. I was assure a refund would be in my account on the 8th September. Bank statement arrived and guess what no refund. Customer services are now looking into it. I just don't know what else to do. Have posted on all their social media and emailed CEO. How do I get my money back? Any ideas?
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Comments
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LBA letter befor action or claim , google for templates .
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Might be worth a call to your bank, but I think you may be too late for a charge back?"A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
Ride hard or stay home :iloveyou:0
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