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EE withdrawal of EE TV Services
Hi all, recently rec'd e mail from EE my package (mobile/Home broadband/EE TV) saying my contract has finished and the price woild go up by approx £12.00 a month. Went on line and foubd that for extra £2 a month from my old price could get quicker speed, but the application did not mention anything about the tv, I assumed…
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plusnet
hi all looking for some advice i am thinking of changing from EE fibre max -76mb to plusnet i was with plusnet 18 mths ago on the same fibre and had no probs for 2 yrs. i just changed for a better deal with ee now my contract is about up and offered again a better deal back with plusnet that ee cant match, my question is…
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New Netflix account
When I open up Netflix account, can I pay by Netflix voucher? Thanks
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Insurance for a phone on contract?
I just got a new iphone 11 with O2, it is on a 24 month contract and so if I get insurance with insurance2go is the phone covered as I don't technically own it yet? I just wonder, when they ask when did I buy the phone that I actually haven't yet.
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BT Hide New Price Hike
This is the first I have heard about this latest increase, CPI rate as well as an additional 3.9 percent.https://www.express.co.uk/life-style/science-technology/1333014/BT-price-rise-broadband-mobile-landline-billsThoughts please?
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LG smart TV
I bought the TV from Argos on 15 May 2020. On 15 September I returned from my daughter's to found picture not working properly. Argos told me to contact LG. LG say I have damaged it. Contacted CAB and was advised to send recorded delivery letter and email plus FB message to Argos giving them 14 days to reply. After…
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EE upgrade or additional line?
Hi I find myself frugal with spend for myself however there is always a conflict of interest when it comes to new tech. So if I can save in my mission to satisfy both instincts I have the following dilemma. I have been on a SIM only contract (20GB data that I share with my mum) for a couple of years now and would really…
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setting up internet in house with no phone number (yet)
Hello All, A friend is moving into a flat where there has not been a phone line set up previously. There are phone lines connected but it's a new build I think and doesn't yet have a phone number. How do they get this sorted out? I was going to recommend PlusNet for broadband and phone - can they just go direct to them and…
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Bundling Services
I am moving back to the UK after being away for a while and will be hopefully settling into my new home in the New Year, is bundling of everything mobile/internet/tv with a single provider a better deal than going for individual deals? I have a PAYG sim with Vodafone that I can keep topped up until I decide on the best way…
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Renewal of Sky T.V package
I am looking for some advice, I received a mail from Sky to renew my contract, with an offer £4 cheaper than my current contract. Strange I thought, but it is not a scam. On reading terms and conditions , Minimum term 18 months, sky can increase payment as and when they like, and if I try to break the contract I will be…
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Unable to cancel Sky subscription
Help needed please...my elderly uncle has severe alzheimer's with my auntie as his carer. They are currently paying over £100 a month for Sky and have been trying for months to cancel this as they do not get the benefit of plus can no longer afford it but as the contract is in my uncle's name Sky will not cancel this. Sky…
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I’m not sure if my ex partners contract is in my name
Hi, I was wondering if someone could help me, my ex partner has a contract but I’m not sure if it’s in my name, a payment has been coming out of my bank, but I have recently just spoken to him for him to change the payments to come out of his bank, now the payment has not been taken from my bank, so does that mean the…
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Sky charging for phone calls not made!
Sky are charging me for £132 of phone calls that I have not made. I reported the issue and Sky sent an Broadband engineer out 4 days later who said he wasn’t a telecommunications engineer, and did not check properly. After hours worth of phone calls and stress a month later Sky say I have to pay. I also believe a breach of…
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Fixed term contracts offered by SKY etc
Hi Ive just signed up to an 18 month fixed price contract with SKY saving me £15 a month for the same service. However the salesperson on the end of the phone explained that the price will probably go up during the 18 months? How can it be called an 18 month deal at a set price if the price can change,? Ive noticed that my…
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Sky or BT services?
Have been using Virgin for the last 9 years but im currently (fingers crossed) in the process of moving homes where there is no virgin service available. So my alternative now is either Sky or BT for both TV and broadband, am i right in saying for sky services (Tv is delivered by small satellite but the broadband is via…
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Sky Multiroom mini boxes
I recently negotiated a new Sky deal, which included updating to Sky Q, the engineer comes tomorrow.Since agreeing to the deal I have thought maybe I can add multiscreen. I was going to just set up a 2nd TV with just the freeview channels, but now thinking I should instead pay for multiscreen. In my Sky offers/upgrades it…
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Switched back to Sky from Virgin, but now paying two amounts at start of October. Why ?
Hello MSE people, I switched from Virgin to Sky recently, after Virgin's price soared after my contract ran out. On Aug 21 I negotiated my deal with Sky and called Virgin to cancel all my services. The Sky engineer came on Sep 18 and now I am up and running with them, while my Virgin services come to an end today (which is…
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Best internet when moving home
My living situation is "uncertain" at the moment and I may need to move home at least once I can get virgin home broadband in my area and as I have been with them previously, they offered the 30 day contract 100mb at £27/m with a £80 setup fee and a £50 refer a friend scheme (effectively £30 setup) I also looked at mobile…
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Post Office Home Phone stalemate re mobile charges
Hi there, my mum has Post Office Home Phone and pays for inclusive calls. She's just had her bill and has been charged for calls to my mobile. They appear on her bill as 'Premium Mobile'. She has mobile calls included in her package, and has no problems with other mobile calls she's made to other people. When she's queried…
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Third party phone company
Hi all i got a phone from a third party company with Vodafone only had phone for days and didn't like it so sent it back but i used a pac code to keep my number so first month vodafone took 51 pound off me so contacted the third party company they said ive got to use pac code so vodafone dont charge me anymore so i used…
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Most recent: Victim of Impersonation... O2 / Lowell say otherwise.... by Markdavid1962
24 January at 8:08PM
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.