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Phones & TV

Discuss landline phone services and TV subscription packages.

BT TV
I'm looking at renewing and noticed they have an entertainment package that includes NOW TV, it's not clear though if that includes the pass or just that you can get to NOW through their box. It's only £2 more than I currently pay for the basic package so seems a bit odd. Anyone know?
Free TV licences for over 75's scrapped from 1st August
The BBC has announced it will no longer fund the free universal TV licence for the over 75's from 1st August. If you're over 75 and can't pay, there are two options: 1. Those on Pension Credit can still get a free TV licence. Claim Pension Credit here: https://www.gov.uk/pension-credit/how-to-claim 2. Unplug your aerial or…
Plusnet goodwill gesture
Has anyone else had a small reduction in their latest bill? I've had £1.13 knocked off no idea why and it seems quite a small amount to contact them about and it's more a case of me being nosey. We've not knowingly had any service issues so don't think it's that.
Sky Existing Customer Offer on Account
HiI've just logged on to my Sky account and there's a renew offer for Sky Sports or Sky Entertainment that effectively extends my current offer for another 18 months. Obviously this will be subject to their next price increase. It seems to me they are offering me a deal that I would normally have to haggle for. Has anyone…
iPhone 11 broken after small repair from shop
Hi, I took my phone to a high street phone repair shop as the lense on the camera had a crack in it. It was supposed to be an easy repair as we both agreed the camera was ok and the phone did not have to be taken apart, just the lense needed replacing which was an easy job i was told on my iPhone 11. The job was done and I…
Broadband, phone and TV deals
My contract is coming up for renewal. Do I need to pay for the TV even though I have a TV?
TV license
Hi, can you tell me if I will need a TV licence in this instance. If I record anything thats on a Plus one channel. IE It was shown live on ITV @8 but I record it @9 on plus one.
Nokia 6300
Years ago I upgraded from a 3310 Brick (my wife still has the Brick) to `a 6300 and have had no complaints about the model whatsoever except; It doesn't accept emojis and that wouldn't worry me but two rectangles (Tofu?) instead of a verbal answer can lead to confusion if sent in response to a question - was it a Smiling…
Legal position on giving Virgin notice via a letter
I called Virgin to cancel my Sky Sports when the lockdown started. Somehow - and I kick myself for this - I got talked into agreeing another bundle contract which was disadvantageous to me. I tried calling to try to cancel this but I was on hold constantly and couldn't get through. With no email address or other way I…
Moving to virgin from sky
So after trying for over two months to renegotiate my sky TV package and having no luck. I'm making the move to virgin. I've always been a sky man and was reluctant to leave. But basically virgin offered me ridiculously fast internet. BT sport in 4k which I don't currently have and everything I do currently have for £25 a…
Are VM retentions calling from 0345 number during lockdown ?
I’ve given in my notice and wondered whether to expect a call from an 0345 number like usual or perhaps from a mobile number given it’s lockdown. I guess they’re maybe working from home so they might be using mobiles or is it still an 0345 number ?
Business phone contract - £170 a month phone & broadband bill BT
Hey everyone, Looking at getting a new phone supplier due to the £170 a month phone & broadband bill we are getting, however we do have a lot of call diverts which is why the bill is racked up a lot per a phone call divert... Any suggestions please on what everyone else is using regarding businesses. Thank you in advance…
Strange Talktalk call/scam
Hi, I'm new to the forum and I'm looking for help/advice, apologies in advance for the essay...... Had a strange experience today, got a call supposedly from talktalk telling me that they were reducing the price of my call/broadband package to £19.50/month for the next 3 months due to covid-19. They went on to tell me that…
Virgin Business contact details.
I need to get the contact details of the above as 3 weeks ago their installation team caused damage to mine and a neighbours property but they did not with some machinery they were using. A neighbour went over to them after she saw them do the damage and they said they would leave some contact details but never did. Next…
iPad Warranty Issue *HELP*
Hi, I have an apple iPad that was purchased from sky with a finance agreement in August 2018. At the beginning of lockdown, the iPad hit a lul so I decided to do an update. I updated and the software didn't install correctly which broke my ipad. I went to apple support for ‘support’ but after we tried EVERYTHING they said…
Strange number outgoing call on my sky bill
I wonder if anyone can help. For the first time in months I have checked my Sky bill which I know I should do more often. I notice a strange outgoing call at just after 4pm every morning starting with 0871 referred to as a service call. Is this a Sky charge or something else. We are not making this call. i have tried…
Cancel TV licence to save £160
Recently, I got a 15% pay cut. I need to cut some of the daily expenses. I seldom watch TV. I only watch stuff from YouTube or download Movie online. I doubt I need a TV licence and plan to cancel it. I can save around £160. Is there anything I need to aware.
Sky Q installation questions
We moved into a new build property and the TV point / router is by the window, where we don't want to have our TV. The only TV service option on the property is currently Sky as other providers don't operate here yet, so we have Sky Q installation due at the weekend. Does anyone know how a Sky Q box connects to the router…
Phone, tv, broadband
I am currently with Talktalk - I have a you view box as I don't have a smart tv and I pay £29.50 for broadband and free anytime calls. My question is should I buy a smart tv and change provider - other providers say unlimited calls, broadband but say only 14 tv channels for example so I don't understand where I would get…
Smart TV Recommendations
Hi,I am replacing a ten-year old TV and want a Smart TV with catch-up apps, should be easy to use (voice command?) and 65 inch. Budget is around £600 but can go a bit higher if it's worth it.So far I like the look of this…

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MSE News

NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What you need to know
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
Warning: 'WASPI' women affected by State Pension age rise should watch out for 'steep rise' in scams
If you're a woman born in the 1950s affected by changes to your State Pension age, be on high alert for scams offering compensation for this. Campaign group Women Against State Pension Inequality (WASPI) and charity Independent Age have warned so-called 'WASPI' women to be extremely careful, as there's been a reported "steep rise" in the number of scams targeting this group.
Martin Lewis: 'WASPI' women affected by State Pension age rise should beware 'steep rise' in scams
If you're a woman born in the 1950s, be on high alert for scams offering compensation for those affected by changes to their State Pension age. MoneySavingExpert.com (MSE) founder Martin Lewis has warned so-called 'WASPI' women to be extremely careful, as there's been a reported "steep rise" in the number of scams targeting this group – with some even using Martin's name.
Small pension pots to be automatically combined in future under Government plans – here's what it could mean for you
If you have a number of small pension pots you've built up over years of changing jobs, they may be automatically combined in future under new Government plans. This could make it easier to stay on top of your pension savings and reduce costs – but it's still very early days, and we don't yet know exactly how the scheme will work in practice.
Martin Lewis: Aged 20 to 25? Trick to get a FREE four-year railcard worth £100 from Santander
If you're aged 20 to 25, there's a trick right now that can get you a free four-year railcard worth £100 via the bank Santander. MoneySavingExpert.com founder Martin Lewis takes you through it.

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Phones & TV

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