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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.3K discussions 188.5K comments Most recent: Full Fibre installation - will they pull through fibre internally? by littleboo Today at 9:02PM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.4K discussions 528.2K comments Most recent: Apple IPhone Account locked out. by oldernonethewiser Today at 7:54PM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.9K discussions 82.2K comments Most recent: Amazon Prime No Longer Included Video? by nrmsmith Today at 9:08PM

Now tv weekly sports pass scandal
As of 11.9.2020 all weekly now tv weekly sky sports vouchers NO LONGER WORK as now has removed the weekly sky sports weekly pass. .. so if you have a pre paid voucher bought in good faith and still being sold in many places..now tv have just stolen your money .. customer services are willfully ignorant of this and so its…
Netflix
Two questions: I have Sky Q box with Entertainment package and separate Netflix account. When the contract expires in few months time, I am planning to get Signature package with Netflix HD. Would the cost be reduced for Netflix account or stay the same as now as there are separate account? At the moment, the admin is not…
Splitting a phone contract
Hello all I’m after advice on behalf of my girlfriend. She is currently paying through the nose for a mobile phone contract. The contract is 36 months and runs out in May 2022. She is paying £56.93 a month of which £19.03 a month is for the device. £7.50 is for insurance and the rest is the tariff. She can cancel the…
18185 rates
Can anyone direct me to the rates for calling from uk landline to uk landline using 18185. Used to use this service and the rate was a connection charge then up to 90 minutes free. Looking at the website now it seems to be connection charge then minute rate. Thanks
Beyond Freesat? Any FTA satellite offerings?
We currently have Freesat installed, and are considering a second satellite dish. Is it with it? Are there any decent Free to Air satellite channels not on Freesat?
Argos Bush TV warranty.
Is it worth paying Argos a £38.Warranty on a new Bush TV.?
Fake Hermes Contact Number
Hi I really don't know how this happened but in less than an hour 11 calls from my mobile were made to a fake Hermes phone number, totalling over £70 in charges! I've contacted Sky Mobile and they say they can't help. Standard response. Is there a way I can find out if I can get my money back? Thanks in advance :)
BT Entertainment packages.
MSE show BT Entertainment + Fibre 1 package as giving 171 TV channels. BT website shows only 50+. What am I missing here?
Use my Landline only
I would like to only use my landline number but keep being asked for my mobile which is only used for emergencies. How can this be done. Thanks
TV License
Hi all. Need some advice as to wether I can cancel my tv license. I do not watch bbc either via sky, free view or via the iplayer app, however my smart tv has the iplayer app installed but won’t let me delete it. Does that mean that because the app is there and it’s a temptation to be able to watch it that I still need to…
Sky engineer left a non subscriber with no channels and signal
Hi i am a longstanding Sky customer and I had a call from my daughter today, she doesn't have Sky but has been running successfully for the last year Freesat via a new Humax box and a smart tv. She called me from her flat saying she noticed there was a Sky engineer outside her front door in the communal cupboard where all…
Mobile phone contract due to covid-19
My partner has a contract with EE. Due to a change in his circumstances, he’s unable to pay the fee of £87 a month. He has been in a EE store and also phoned customer services and they say they are unable to help me. They have been told circumstances have changed due to covid-19 and are unable to pay. I don’t want to…
Can someone suggest a decent 4K TV please
I'm 61 and a big telly/film lover. But I'm rubbish when it comes to technology. I went into Currys the other day and felt lost lol there's so many. I'm not overly worried on price, just want something decent.
Blocking cold call numbers.
BT used to have a webpage for organising which landline calls you wanted on a blacklist and the ability to place a note beside the number. Can anyone still access this page, provide instructions to navigate to it from the point you log into BT. Also can you test it, to see if it still works from a laptop (not smartphone).…
Auto renewal rights
I paid £50 last August for a year's subscription to Premier Sports to watch European football and I've just been sucker punched by the auto-renewal (£89!), it's a pending transaction on my bank statement. I'm usually on top of these things but I didn't get a reminder (possibly them, possibly Outlook's dreadful junk filter)…
hitachi tv audio description
hi can anyone help I have a hitachi tv 50hk25t74u with talk talk tv . i cant switch the audio description off even though I have disabled it on the talk talk remote control. can anyone help me with this please? regards nick
Now TV as PAYG
I've just got a NOW TV stick with one month packages for Entertainment and Movies (approx £24 from Amazon) Obviously you have to set up an account with payment details for the access to continue beyond the passes it came with. I'm not bothered about the films but the Entertainment package is my only way of watching the HBO…
Paym
I set up Paym when it was first introduced using the current account I was using at that time. I then closed that account without thinking to change my Paym details and I am now unable to set it up on my new account. I have contacted both banks and neither can help me. My old bank says they can't do anything because the…
Cheap deal from VM
http://news.sky.com/story/coronavirus-virgin-launches-broadband-package-for-universal-credit-claimants-12057096
Jersey CI code?
I need to phone Jersey about a purchase I made. The numbers are coming up as unknown. Do I need to dial a code first and do I miss some numbers from the beginning of mine e.g 0203 4557937 is the number I have or 0871 784 1001. Not sure if I have put this in the right place.

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