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Sky engineer left a non subscriber with no channels and signal
Hi i am a longstanding Sky customer and I had a call from my daughter today, she doesn't have Sky but has been running successfully for the last year Freesat via a new Humax box and a smart tv. She called me from her flat saying she noticed there was a Sky engineer outside her front door in the communal cupboard where all…
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Mobile phone contract due to covid-19
My partner has a contract with EE. Due to a change in his circumstances, he’s unable to pay the fee of £87 a month. He has been in a EE store and also phoned customer services and they say they are unable to help me. They have been told circumstances have changed due to covid-19 and are unable to pay. I don’t want to…
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Can someone suggest a decent 4K TV please
I'm 61 and a big telly/film lover. But I'm rubbish when it comes to technology. I went into Currys the other day and felt lost lol there's so many. I'm not overly worried on price, just want something decent.
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Blocking cold call numbers.
BT used to have a webpage for organising which landline calls you wanted on a blacklist and the ability to place a note beside the number. Can anyone still access this page, provide instructions to navigate to it from the point you log into BT. Also can you test it, to see if it still works from a laptop (not smartphone).…
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Auto renewal rights
I paid £50 last August for a year's subscription to Premier Sports to watch European football and I've just been sucker punched by the auto-renewal (£89!), it's a pending transaction on my bank statement. I'm usually on top of these things but I didn't get a reminder (possibly them, possibly Outlook's dreadful junk filter)…
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hitachi tv audio description
hi can anyone help I have a hitachi tv 50hk25t74u with talk talk tv . i cant switch the audio description off even though I have disabled it on the talk talk remote control. can anyone help me with this please? regards nick
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Now TV as PAYG
I've just got a NOW TV stick with one month packages for Entertainment and Movies (approx £24 from Amazon) Obviously you have to set up an account with payment details for the access to continue beyond the passes it came with. I'm not bothered about the films but the Entertainment package is my only way of watching the HBO…
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Paym
I set up Paym when it was first introduced using the current account I was using at that time. I then closed that account without thinking to change my Paym details and I am now unable to set it up on my new account. I have contacted both banks and neither can help me. My old bank says they can't do anything because the…
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Cheap deal from VM
http://news.sky.com/story/coronavirus-virgin-launches-broadband-package-for-universal-credit-claimants-12057096
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Jersey CI code?
I need to phone Jersey about a purchase I made. The numbers are coming up as unknown. Do I need to dial a code first and do I miss some numbers from the beginning of mine e.g 0203 4557937 is the number I have or 0871 784 1001. Not sure if I have put this in the right place.
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Samsung Refunds
Hi, I hope you are doing well. I purchased a Samsung Tab S5E in 2019, September and I’ve spent over 10 hours trying to speak with the sales team and technical support team but I have had no luck. The device, unfortunately, has a defect. It’s been ‘repaired’ three times already so I’m sure you can understand my anger.…
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Has anyone ever used Please Connect Me for setting up their utilities?
I've just moved to a new property in London and my letting agency has a partnership with this company called Please Connect Me - essentially, they promise to get you the best deals on all your utilities and register the new property both for energy and water. All that in just a single call. I've read their reviews on…
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Plusnet con
Don’t fall for the ‘cheap’ plusnet sim deal. It advertises as piggy backing ee but after being with ee for years I swapped over to plusnet but signal is rubbish everywhere and also you cannot use Wi-fi calling so complete waste of money.
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a device on your wifi is casting youtube
Hi people, I got this notification on my phone. We share the same wifi at home. I'm just wondering why I've got this notification. We brought a smart tv recently and I believe a family member might be casting YouTube. What does this mean for me and my privacy using my phone and going on the internet? Sorry if this sounds…
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Fibre Infrastrucure Cherry Picking
Hello Our house resides, along with 12 others, on a cul de sac in a semi-residential/rural area. We are able to get ADSL, but over the years this has proved so unreliable (frequently disconnected for days at a time) that we personally and several others have now abandoned fixed lines altogether and just use a 4g router.…
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Upgrade with EE
I have just upgraded my IPad online with EE. I was given a price which I was happy with, this included a couple of discounts. I confirmed it all online and was awaiting for my tablet to arrive however I get a phone-call the following day to say they can’t give me the table at the monthly price I got given online and that…
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TV-no credit check
Can anyone recommend as above? Thanks
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Samsung A71 vs Samsung S10?
Phone contract ends tomorrow for my Samsung S8. Going to upgrade but cant decide between 2 phones.Any views please on getting Samsung a71 vs samsung s10? EE have offered A71 6GB for £29 per month for 24 months or the S10 for £39 a month 10gb for 24 months. I dont use phone for games, just internet browsing, emails,…
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Vonage
Does anyone know if selective call blocking is available as part of the Vonage residential uk package?The info on the web site indicates I should be able to block up to 50 numbers:-"From your Online Account: In Recent Activity, locate the number and click Block. You can also manually enter a number to block by going to…
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Plusnet Cancellation & Debt Collectors?!
Hi all Never racked up debt in my life, and now received a letter from 'Past Due' - debt collectors by the sound of it, in relation to Plus Net. The only thing I can think is they're trying to slap some kind of cancellation fee when I left a good 8 months ago. There was an issue at the time as during a call to notify them…
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