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EE upgrade or additional line?
Hi I find myself frugal with spend for myself however there is always a conflict of interest when it comes to new tech. So if I can save in my mission to satisfy both instincts I have the following dilemma. I have been on a SIM only contract (20GB data that I share with my mum) for a couple of years now and would really…
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setting up internet in house with no phone number (yet)
Hello All, A friend is moving into a flat where there has not been a phone line set up previously. There are phone lines connected but it's a new build I think and doesn't yet have a phone number. How do they get this sorted out? I was going to recommend PlusNet for broadband and phone - can they just go direct to them and…
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Bundling Services
I am moving back to the UK after being away for a while and will be hopefully settling into my new home in the New Year, is bundling of everything mobile/internet/tv with a single provider a better deal than going for individual deals? I have a PAYG sim with Vodafone that I can keep topped up until I decide on the best way…
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Renewal of Sky T.V package
I am looking for some advice, I received a mail from Sky to renew my contract, with an offer £4 cheaper than my current contract. Strange I thought, but it is not a scam. On reading terms and conditions , Minimum term 18 months, sky can increase payment as and when they like, and if I try to break the contract I will be…
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Unable to cancel Sky subscription
Help needed please...my elderly uncle has severe alzheimer's with my auntie as his carer. They are currently paying over £100 a month for Sky and have been trying for months to cancel this as they do not get the benefit of plus can no longer afford it but as the contract is in my uncle's name Sky will not cancel this. Sky…
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I’m not sure if my ex partners contract is in my name
Hi, I was wondering if someone could help me, my ex partner has a contract but I’m not sure if it’s in my name, a payment has been coming out of my bank, but I have recently just spoken to him for him to change the payments to come out of his bank, now the payment has not been taken from my bank, so does that mean the…
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Sky charging for phone calls not made!
Sky are charging me for £132 of phone calls that I have not made. I reported the issue and Sky sent an Broadband engineer out 4 days later who said he wasn’t a telecommunications engineer, and did not check properly. After hours worth of phone calls and stress a month later Sky say I have to pay. I also believe a breach of…
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Fixed term contracts offered by SKY etc
Hi Ive just signed up to an 18 month fixed price contract with SKY saving me £15 a month for the same service. However the salesperson on the end of the phone explained that the price will probably go up during the 18 months? How can it be called an 18 month deal at a set price if the price can change,? Ive noticed that my…
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Sky or BT services?
Have been using Virgin for the last 9 years but im currently (fingers crossed) in the process of moving homes where there is no virgin service available. So my alternative now is either Sky or BT for both TV and broadband, am i right in saying for sky services (Tv is delivered by small satellite but the broadband is via…
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Sky Multiroom mini boxes
I recently negotiated a new Sky deal, which included updating to Sky Q, the engineer comes tomorrow.Since agreeing to the deal I have thought maybe I can add multiscreen. I was going to just set up a 2nd TV with just the freeview channels, but now thinking I should instead pay for multiscreen. In my Sky offers/upgrades it…
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Switched back to Sky from Virgin, but now paying two amounts at start of October. Why ?
Hello MSE people, I switched from Virgin to Sky recently, after Virgin's price soared after my contract ran out. On Aug 21 I negotiated my deal with Sky and called Virgin to cancel all my services. The Sky engineer came on Sep 18 and now I am up and running with them, while my Virgin services come to an end today (which is…
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Best internet when moving home
My living situation is "uncertain" at the moment and I may need to move home at least once I can get virgin home broadband in my area and as I have been with them previously, they offered the 30 day contract 100mb at £27/m with a £80 setup fee and a £50 refer a friend scheme (effectively £30 setup) I also looked at mobile…
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Post Office Home Phone stalemate re mobile charges
Hi there, my mum has Post Office Home Phone and pays for inclusive calls. She's just had her bill and has been charged for calls to my mobile. They appear on her bill as 'Premium Mobile'. She has mobile calls included in her package, and has no problems with other mobile calls she's made to other people. When she's queried…
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Third party phone company
Hi all i got a phone from a third party company with Vodafone only had phone for days and didn't like it so sent it back but i used a pac code to keep my number so first month vodafone took 51 pound off me so contacted the third party company they said ive got to use pac code so vodafone dont charge me anymore so i used…
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Sky Q with Multiroom
We have Sky Q with 1 multiroom Box at the moment but would like to add another multiroom box in our sons room. Will we be charged for another box or would it be free as we already have multiroom subscription? Have tried finding Sky’s take on the problem, but cannot see a definitive answer! Thanks in advance for any help.
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Post Office Home Phone Price Increases
Hi,last night I got an e-mail from the Post Office, who provide my home phone (inc line rental), about price increases. The price rises are actually insane -* Anytime (Old) (per month) Current - £10, New £13 (+30%) * Home Phone (incl Line Rental) (per month) Current £11.50, New £15 (+30%) * UK landlines (per minute)…
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Samsung J6 hearing problem
I have a Samsung J6 mobile phone. When I receive a call, I can hear the other person but they can't hear me through the mobile phone and speaker. The only way is if I can manage to put headphones in whilst the other person is on the call. This is very rare, as they put the phone down. So only through headphones I can have…
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Better picture quality with a box?
Hi I’m it’s probably a stupid question but I’m hoping someone can give me some advise, I’ve got a 4K uhd tv but apart from the HD channels ( Bbc1 itv etc) the other channels don’t have a great picture, if I buy a freeview 4k uhd box will that make the pictures better or the same?
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Live TV application on Android 2020 phones
Does anyone know which live TV app is best suited for Android devices? I want to watch football matches live on my phone but I don't know which app to use. Anyone who knows what is the best live TV app please share with me.Thanks in advance.
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BT Sport retention strategy, a warning!
My latest BT Sport only contract (through my Sky box) came to an end and I cancelled, they offered a half decent deal, I decided to hold out. No call back from them, and notice expired. Thought 'oh well' and decided to go with what they originally offered. So called them up and no dice - my account is closed, no interest…
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