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Virgin Media lied to me, is this Fraud?
i'm beyond peed off guys. Virmin has done me over. I rang up a few weeks back to sort out my contract as it was running out soon. I was offered the exact same deal and price i have now for the next 18 months. get an email today saying next bill is £30 more than usual! Ring up and the advisor says that that the notes on my…
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Porting mobile number
Changed mobile provider from EE to Virgin as cheaper. They ported the number in a day. But then after contacting customer services informed that it could take upto 5 days before I will receive calls. Surely this can't be right? Can anyone help me with this? Where do I stand? Is this allowed?
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Cheap International Calls
Hi. What's the best way to phone family in Canada from a BT landline? Asking for my parents who don't have internet/mobile/WiFi. Thank you. Jo
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Plusnet Mastercard bonus
We joined plusnet as a link from mse with the bonus being a prepaid mastercard for £75 - not had an email yet - when you try and phone plusnet there is a long wait on the phone - online chat just bumps you off - we have posted on the community forum and it seems to be a recurring problem for customers but not had a reply…
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Curry’s PCWorld have processed my transaction twice
I bought a TV from Currys on 28.09.2020 and the initial card transaction froze. Another assistant checked it went away, returned and said that the transaction had failed and no payment would be taken for it. I was asked to process the payment a second time and did so. On returning home I checked my email and had two copy…
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Moved: Cannot cancel ID mobile. Help
This discussion has been moved.
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Sony gets Now TV app.
Now TV is now available to download to Sony Smart TV's via an app... https://www.techradar.com/uk/news/sony-smart-tvs-finally-get-the-now-tv-app-heres-which-sets-are-supported#:~:text=The Now TV help page,TV, and obviously Now TV I'm tempted to subscribe, especially with winter on the horizon, and the limitations currently…
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BT Billing Errors & Inept Customer Service
This is a resume of my experience with BT - the full details are mind-numbingly painful, but I do have records of everything that transpired. In September 2020 my 18 month contract was incorrectly ended
after only 12 months (thought I wouldn't notice?) and they billed me £20.49 more than they should. What
followed were…
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Possible to get 'Freeview' type service through internet?
Hi all. Situation - our extension for Nan has just been built, and TV aerial point was installed where she wanted it. Now she wants her tele on the other side. No, she isn't going to have an aerial cable running along the new laminate floor, and no, we aren't going to start cutting in to the walls to lay a new cable -…
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Virgin Media TV downgrade confusion
I am trying to reduce the cost of our Virgin Media package. We have a customer loyalty reduction, but this is coming to an end in December. Probably the best way is to reduce the TV package as there is a lot of channels that never get used. The current TV package we are on is “Full House” which is an old package I think.…
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Sky HD tv box slow changing channles, lags and loses channel and slow for sound
Hi Since last night the sky bo has been playing up as above. We switched it off when we went to bed at 2am We rebooted the sky remote but probles still there Main problems, a very big lag for it to change channels almost a minute, then at times sign reading 'technical problem' and the sound is delayed when the channel…
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Anyone live in a cable only area use any other BB and Phone provider other than BT?
We are in a new house in a new estate which is cable only. The phone are BT Wireless Digital phones that hook to the wifi router with no phone points Im looking to switch from BT but Im wondering whether we even have any options Anyone live in a cable only area use any other BB and Phone provider other than BT?
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EE withdrawal of EE TV Services
Hi all, recently rec'd e mail from EE my package (mobile/Home broadband/EE TV) saying my contract has finished and the price woild go up by approx £12.00 a month. Went on line and foubd that for extra £2 a month from my old price could get quicker speed, but the application did not mention anything about the tv, I assumed…
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plusnet
hi all looking for some advice i am thinking of changing from EE fibre max -76mb to plusnet i was with plusnet 18 mths ago on the same fibre and had no probs for 2 yrs. i just changed for a better deal with ee now my contract is about up and offered again a better deal back with plusnet that ee cant match, my question is…
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New Netflix account
When I open up Netflix account, can I pay by Netflix voucher? Thanks
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Insurance for a phone on contract?
I just got a new iphone 11 with O2, it is on a 24 month contract and so if I get insurance with insurance2go is the phone covered as I don't technically own it yet? I just wonder, when they ask when did I buy the phone that I actually haven't yet.
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BT Hide New Price Hike
This is the first I have heard about this latest increase, CPI rate as well as an additional 3.9 percent.https://www.express.co.uk/life-style/science-technology/1333014/BT-price-rise-broadband-mobile-landline-billsThoughts please?
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LG smart TV
I bought the TV from Argos on 15 May 2020. On 15 September I returned from my daughter's to found picture not working properly. Argos told me to contact LG. LG say I have damaged it. Contacted CAB and was advised to send recorded delivery letter and email plus FB message to Argos giving them 14 days to reply. After…
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EE upgrade or additional line?
Hi I find myself frugal with spend for myself however there is always a conflict of interest when it comes to new tech. So if I can save in my mission to satisfy both instincts I have the following dilemma. I have been on a SIM only contract (20GB data that I share with my mum) for a couple of years now and would really…
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setting up internet in house with no phone number (yet)
Hello All, A friend is moving into a flat where there has not been a phone line set up previously. There are phone lines connected but it's a new build I think and doesn't yet have a phone number. How do they get this sorted out? I was going to recommend PlusNet for broadband and phone - can they just go direct to them and…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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