-
Discovery+ through Sky Q?
On Xmas Day I was at my mothers and noticed she got an offer of a Discovery+ trial through her Sky Q box. She was interested as she wanted to watch the Jimmy Savile Faking It documentary. Got it all set up for her and it says she needs to upgrade to watch it. What's that all about (upgrading, obviously) because it said she…
-
Major BT Difficulties - Advice Please!!
Hi Guys. I don't know where to start so I'll try to summarise the case so far. My grandmother has BT Basic Telephone Line for many years and has unfortunately - at her age of 94 - become increasingly vulnerable and lives alone, with some cognitive impairment but no formal diagnosis. We live a few minutes away and due to…
-
Do apple Repair iPhones (Low speaker problem) for Free?
This might seem a daft question but maybe somebody knows something I don't? I have an iPhone 8 and for a long time it has been getting harder and harder to hear the other caller when the phone is pressed against the ear. However, if I put it on loudspeaker all is good. Obviously, I can't make all my calls on loudspeaker.…
-
Taking laptop back to factory settings
I need to replace my laptop and as my wife has changed her laptop and still has her previous one I thought it would be a good idea to use her previous HP laptop rather than spend 3 or 4 hundred pounds.The only thing on it she wants to keep are some photos so I have copied them onto a memory stick so there is nothing on it…
-
delete not applicable
delewte delete
-
New to Plusnet, can I cancel within 7 days on connection?
So, as the title suggests, we just changed broadband provider to Plusnet, was with sky before and wanted to lower the renewal price. Plusnet were offering a lower price for the same speeds, so singed up to them 18th December. Due to change on the 6th Jan. 6th Jan arrives, no router. Me and 2 kids all working at home with…
-
Shell Broadband lack of internet service. can I cancel without penalty?
I have just changed my phone and broadband provider to Shell Energy (using the link on this website) from the Post Office who I have been with for many years and have never experienced any problems with. My start date was the 5th January and I connected my Shell router on Wednesday 6th as instructed. It was fine at first…
-
Horizontal lines on bbc channels
My 82 year old father has called me for help on his bbc channels, he looking forward to watching the snooker this week but unfortunately all his bbc channels are full of horizontal lines making it unwatchable while all other channels are perfect. Any advice or tips on whats causing this or how too repair it. He lives by…
-
tv aerial wire connector
need a new connector for my bush tv the piece you put the aerial wire in & put on the back of tv it screws in any one have any idea what this connector is called .my other tv the connector just pushes in thanks
-
New Sky Customer - Netflix - Sky Go
Just signed up for Sky, installation next month. We have Sky Go straight away, which daughter has connected to through PS4. The package comes with Netflix! Any idea how she gets Netflix? Or will she have to wait for full installation TIA
-
Sky Netflix hidden tactic
My mother in law bless her signed up for a great offer of Netflix. It was s rolling 31 day contract. What was not made clear was that if she signed up it would renew the TV part of her deal. Signing her up for 18 months. This tactic is down right devious. I went to renew for her on her behalf and they informed me you can…
-
Getting TV from BT as part of BT Broadband? BT Sport options?
I'm a bit confused about how the TV service from BT works. I'm in the process of signing up with BT. I've ordered their Fibre Internet service and waiting for it to be activated. I'd also like to add TV to the package so I can watch TV like I can do currently with Virgin Media. I'd like to have access to UFC via the…
-
ANT port - aerial cable not fitting
Hi there I was wondering if anyone knew the reason for my aerial cable not fitting my ANT port on my bed Samsung smart TV. The end of the cable and the port itself are the exact same size so I can’t fit either one into the other. Please help!
-
EE "free gift" with contract
Recently signed up for a mobile contract with EE which comes with a TV which you basically pay for over the term of the contract. It was sold as "15-25" days after your purchase you will receive your "gift". So far, after numerous useless calls to customer service, no TV. I bought it on the 2nd of dec. I notice a lot of…
-
Cheapest phone compatible with NHS Covid app
Does anyone know the cheapest available phone that is compatible with the NHS Covid track and trace app? I’ve seen some phones like the Nokia 1.3 and the Alcatel 1C which use the stripped back Android Go OS. Anyone know if the app works on phones like these, or are there any alternatives? The NHS website only list phones…
-
Landline only
I'm looking for a company that provides a landline without broadband. It's for my mother in law who is currently with BT and seems to be paying more for just a landline than other charge for landline and broadband combined. I've looked through the websites of likely companies but without success. Does anyone have any…
-
First Virgin Media Bill?
I recently started looking for a new Broadband provider after BT raised my bill to over £80 per month or a very basic internet/landline/TV package (no high speeds or additional channels etc.). I looked on the Compare the Market website prior to Black Friday, and was presented a number of different prices, but ultimately…
-
ISP's that allow Indirect Access Numbers
I am currently with Virgin Media and use 18185 for my landline calls. If I move away from VM I don't want to lose my 18185 access but it's very difficult to find out which ISP's allow Indirect Access Numbers to be used. I believe that BT and Plusnet allow them, but what about others such as Shell Energy et al? Is there a…
-
Phone help
Any techy type people out there able to help me? My mother has an old brick as a mobile phone, we worked out its almost 20 years old. She rarely has it switched on and only used it to take with her when she's going to meet my sister just incase he's running late etc. She uses Vodafone PAYG and t rarely needs to top it up..…
-
Virgin Media Trouble
Hi, I recently upgraded my virgin media package to include tv for a special offer for £43 a month. Not knowing much about the tv packages I went with the mixed bundle, I soon realised that the bundle didn't include HD channels or documentary channel etc. I decided to ring up and see if I could change from mixed to the full…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
24.4K discussions
189.2K comments
Most recent: One Touch Switch - City Fibre / Toob by southsidergs
Today at 9:41PM
Need help choosing the best value contract, SIM-only deal or PAYG?
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.