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Shell Broadband lack of internet service. can I cancel without penalty?
I have just changed my phone and broadband provider to Shell Energy (using the link on this website) from the Post Office who I have been with for many years and have never experienced any problems with. My start date was the 5th January and I connected my Shell router on Wednesday 6th as instructed. It was fine at first…
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Horizontal lines on bbc channels
My 82 year old father has called me for help on his bbc channels, he looking forward to watching the snooker this week but unfortunately all his bbc channels are full of horizontal lines making it unwatchable while all other channels are perfect. Any advice or tips on whats causing this or how too repair it. He lives by…
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tv aerial wire connector
need a new connector for my bush tv the piece you put the aerial wire in & put on the back of tv it screws in any one have any idea what this connector is called .my other tv the connector just pushes in thanks
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New Sky Customer - Netflix - Sky Go
Just signed up for Sky, installation next month. We have Sky Go straight away, which daughter has connected to through PS4. The package comes with Netflix! Any idea how she gets Netflix? Or will she have to wait for full installation TIA
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Sky Netflix hidden tactic
My mother in law bless her signed up for a great offer of Netflix. It was s rolling 31 day contract. What was not made clear was that if she signed up it would renew the TV part of her deal. Signing her up for 18 months. This tactic is down right devious. I went to renew for her on her behalf and they informed me you can…
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Getting TV from BT as part of BT Broadband? BT Sport options?
I'm a bit confused about how the TV service from BT works. I'm in the process of signing up with BT. I've ordered their Fibre Internet service and waiting for it to be activated. I'd also like to add TV to the package so I can watch TV like I can do currently with Virgin Media. I'd like to have access to UFC via the…
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ANT port - aerial cable not fitting
Hi there I was wondering if anyone knew the reason for my aerial cable not fitting my ANT port on my bed Samsung smart TV. The end of the cable and the port itself are the exact same size so I can’t fit either one into the other. Please help!
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EE "free gift" with contract
Recently signed up for a mobile contract with EE which comes with a TV which you basically pay for over the term of the contract. It was sold as "15-25" days after your purchase you will receive your "gift". So far, after numerous useless calls to customer service, no TV. I bought it on the 2nd of dec. I notice a lot of…
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Cheapest phone compatible with NHS Covid app
Does anyone know the cheapest available phone that is compatible with the NHS Covid track and trace app? I’ve seen some phones like the Nokia 1.3 and the Alcatel 1C which use the stripped back Android Go OS. Anyone know if the app works on phones like these, or are there any alternatives? The NHS website only list phones…
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Landline only
I'm looking for a company that provides a landline without broadband. It's for my mother in law who is currently with BT and seems to be paying more for just a landline than other charge for landline and broadband combined. I've looked through the websites of likely companies but without success. Does anyone have any…
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First Virgin Media Bill?
I recently started looking for a new Broadband provider after BT raised my bill to over £80 per month or a very basic internet/landline/TV package (no high speeds or additional channels etc.). I looked on the Compare the Market website prior to Black Friday, and was presented a number of different prices, but ultimately…
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ISP's that allow Indirect Access Numbers
I am currently with Virgin Media and use 18185 for my landline calls. If I move away from VM I don't want to lose my 18185 access but it's very difficult to find out which ISP's allow Indirect Access Numbers to be used. I believe that BT and Plusnet allow them, but what about others such as Shell Energy et al? Is there a…
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Phone help
Any techy type people out there able to help me? My mother has an old brick as a mobile phone, we worked out its almost 20 years old. She rarely has it switched on and only used it to take with her when she's going to meet my sister just incase he's running late etc. She uses Vodafone PAYG and t rarely needs to top it up..…
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Virgin Media Trouble
Hi, I recently upgraded my virgin media package to include tv for a special offer for £43 a month. Not knowing much about the tv packages I went with the mixed bundle, I soon realised that the bundle didn't include HD channels or documentary channel etc. I decided to ring up and see if I could change from mixed to the full…
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BT phone and 18185
I currently have plusnet phone with evening/weekend calls included and use 18185 for other daytime calls. If I switch to BT broadband/phone, can I still use 18185 for cheap calls or do BT block these?
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TV Aerial Question
Hi Probably a silly question.... I have moved into a new house. The TV aerial looks like the below photo. How can I plug it into my TV? Do I need to get a convertor of some sort? Thanks!
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Odds of a Sky January sale for 2021?
After doing some digging on Google, it seems that Sky had a January sale this year where they matched their Black Friday offers. Looking to get Sky TV & broadband for my new house, and their current 'festive offer' is okay, but I'd really like the half price UHD and bundled Netflix. Anyone with insider knowledge of whether…
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Smart TV advice for use without internet
We are once again trying to get more options on TV channels for 80 year Mum who has no internet or wifi access. One son says she can use his Netflix to get more channels - but brother has told her she would not get use out of smart TV unless she had broadband. We would all club up for nice TV for present , but really it is…
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0845 business number coming through to my private landline - how to stop it.
Odd one this. Wonder if anyone has suggestions of who to contact to sort. We have had a few calls from people who have been calling an 0845 number. The number they call is a business in Stevenage which shows up on google as permanently closed. Why would people calling that 0845 number get put through to me? How can I stop…
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External storage for tv?
Hello, I would like to buy an external hard drive to record tv. I have a clash of programs I would love to watch on Sunday; that are unlikely to be repeated (and aren’t on Freeview catch up). The LG site sets out the specifications for the device. I already have a hard drive for my Mac. I assume because its for a Mac the…
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