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MSE News: Sky to hike broadband, TV and home phone prices by up to £72/yr
Millions of Sky broadband, TV and home phone customers will be hit with price hikes of up to £72 a year from April, MoneySavingExpert.com can reveal. But if you're affected you may be able to leave penalty-free or haggle down your bill - we've full detail of what's happening and your rights below. Read the full story: 'Sky…
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Phone-Only No Contract 'Offers' from Post Office
My 101 year old Mum lives in a retirement scheme and is currently isolated due to Covid restrictions. She is highly dependent on her telephone for social contacts. She has a Post Office HomePhone contract charged at £45 per quarter which doesn't have a commitment period. This means that she's free to end this arrangement…
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Disney+ renewal - any way to avoid the price increase?
Hi, Like many I signed up to the great deal Disney+ were offering if you signed up in advance of them going live last year. I'd like to keep it as we've got loads of use from it but I noticed the price goes up next week. However, I can't see any way to pay now for another year and it looks like they just take the money…
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Early upgrade then ditch?
So I’m in contract with EE until 28th April and I intend to terminate it then. But, they’re offering me a ‘fee-free’ early upgrade from 28th Feb. Can I take a SIM only deal on 28th Feb, then cancel within the 14 day cooling off period and in theory, terminate much sooner than 28th April? 😃
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Putting New Phone protector on my screen,where to go for an installer/fitter? Phone shops are closed
The clear transparent screen cover, (which has glue) and goes over your phone screen, screen protector is it? In this lockdown, I need a phone repair shop specialist to install it. I know anybody can install it, but they have experience of installing loads Phone, Samsung galaxy A12. How much should I expect for the phone…
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Can BT disconnect you if they haven’t billed you?
I’m looking for some advice for an elderly friend. Last January I sorted out his telephone contract with BT. He had been on an expensive contract with broadband which he didn’t need. In Jan 2020 BT put him on a simple phone package and credited his account. In June 2020 he received a bill for £6 that he paid. He did not…
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Why the price difference for 4K TV?
I was looking at getting a new TV and thought I'd upgrade to a 4K TV. I was wondering why is there a the big price difference between these two? https://www.argos.co.uk/product/8807339/ https://www.argos.co.uk/product/7556681/
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Sky problems
Hi any help please almost 2 years ago we cancelled sky no problem then a year later we kept getting letters saying owed approx 80.00 after lots of phone calls it was eventually sorted out till today I received a text from debt collection company so I ring sky back who now say it wasn't cancelled over a year ago and we…
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Is this is scam call?
I had a missed call on my mobile from an unknown mobile number (07...) As a very strange (and hopefully just coincidence) the number was almost identical to mine so that I actually thought it was my number at first glance. When I texted the number later it just said message failed try again. I tried texting from a…
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OpenReach / Vodafone Installation Mess
The monopoly that OpenReach has on Broadband fibre installation - and their refusal to deal directly with anyone other than Broadband providers - is completely unworkable. I decided to switch from Virgin to Vodafone last month, so they arranged for an OpenReach engineer to install the fibre box at home on Monday. I…
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Cancelling Virgin services
Cancelled my services with them, never asked the question and they never mentioned it either but, would they want their equipment back, if so do they collect it?
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Sky dish needs repair. Alternative options?
Hi all, I have a slightly rusty sky dish which was blown off it's necessary angle last night. I don't subscribe to sky so I only watch the free stuff. To get the dish straightened will cost about £100. Am I advised to do that, or are there other options? (Bear in mind that I shan't be subscribing to anything). Options…
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Are Virgin customer services always so difficult?
So we are moving soon and Sky, my current BB provider and others using phone network can only offer up to 10Mbps with no minimum, Virgin 108Mbps, minimum 53Mbps which we want. So placed an order for BB only, then saw their add for big bundle, BB phone and TV for just £5 extra a month. Tried to change order online but no…
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Sky won’t allow cancellation
I am 6 months into an 18 month sky tv package contract. I phoned today to ask to cancel my package and pay any early cancellation fees due. They refused point blank and wil not allow me to cancel and pay early cancellation charges. I’ve been with them 14yrs if that makes a difference. I thought about stopping my DD to be…
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Charged to RECEIVE a call... Sky..?.. O2..?
Hi guys. Is it remotely possible that I've been charged for the privilege of receiving a call from the Sky troubleshooting line 0800 761 3362? I've been having technical issues with my landline and they had to call me on my mobile. I discovered at the end of this call (which was 40mins spent waiting and getting nowhere in…
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Pac code VS cashback question?
I am thinking of ditching Three Pay-as-you-go for 1p mobile due to the price hikes coming up next month. I can get cashback if i order a 1p sim through a cashback site like Topcashback but does anybody know if i would be able get my pac code and keep my number or will i have to have the new number which comes with the sim.…
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Changing Sky broadband to BT broadband - will it affect Sky TV?
Sorry if this is a silly question but I don't understand it generally and I'm seeing mixed answers. If I switch my Sky broadband to BT broadband will I be able to keep my Sky TV package exactly as it is? And how do I go about sorting this? Can never get through to Sky, will BT just sort it all? Thanks in advance :blush:
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Virgin Media/moving house still in contract not available
Hi, I know that they will probably want the remaining contract from me, but has anyone had any sucess in negotiating with VM? I would love to keep them but they are not available at my new address and I have 4 months left on my contract Any tips welcomed, thank you
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Business phone contract via EE - who gets credit checked?
I am applying for a business contract for my limited company (as a director). I would like to know who exactly gets credit checked, will it be me or my business? Many Thanks
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BT line doesn't enter property - what to do?
Hi, hoping this is the right forum for this question. I am trying to switch away from Virgin Media to a provider via Openreach (BT lines network). However I have noticed that the line from the telephone pole that comes to the house is cut and hanging off. Do I need to book a phone line engineer to sort this, or is it part…
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