Landline-only tariffs

5 Posts

in Phones & TV
This is probably a bit niche (does anyone else not have broadband?). My mother is registered blind, so broadband is no use to her. Her current bill for her landline is more than £250 for this quarter. With a bit of investigation, I discovered that she is eligible for a landline-only discount from BT; also, as she is receiving Pension Credit, she is also eligible for a cheap tariff.
So, her next quarterly bill should be less than £60, a saving of around £750 per year!
So, her next quarterly bill should be less than £60, a saving of around £750 per year!
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£20 pcm = £60 per quarter, which is what she's now forecast to pay
Seeing what the call mix is might open up other options if there are not too many premium numbers or overseas.
The cheapest option is probably a Mobile just for use in the home.
Unlimited calls for £42 for 3 years with sky mobile
with a suitable phone that could also have voice activated calling which may be useful.
How is she managing with that aspect does she have a special phone.
Thanks for your advice. Yes, I did look at the itemised billing, and have now received a refund due to the tariff being inappropriate - it pays to complain (reasonably!). She does have a special phone with large buttons that she can almost "see". But as she is old school, she does not want a mobile.
I have looked at mobile handsets that help people with various disabilities, such as blindness, but they are incredibly overpriced, probably due to the limited market for them. It's also less easy to check that the phone is back "on the hook" after a call, or to leave it "off the hook" if she doesn't want to be disturbed.
@musicat3
Your mother would also qualify for BTs Free Priority Repair Scheme - see https://www.bt.com/help/landline/getting-set-up/help-people-with-impairments-or-with-particular-needs/i-rely-on-my-telephone-and-need-it-repaired-urgently