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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.1K discussions 186.8K comments Most recent: trying to switch to Sky Broadband but getting error message every time by Juliejones 13 May at 9:06PM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

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TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.8K discussions 81.7K comments Most recent: End of Eurosport in the UK... Milking fans of minor sports? by A.leMan 12 May at 11:27AM

ISP's that allow Indirect Access Numbers
I am currently with Virgin Media and use 18185 for my landline calls. If I move away from VM I don't want to lose my 18185 access but it's very difficult to find out which ISP's allow Indirect Access Numbers to be used. I believe that BT and Plusnet allow them, but what about others such as Shell Energy et al? Is there a…
Phone help
Any techy type people out there able to help me? My mother has an old brick as a mobile phone, we worked out its almost 20 years old. She rarely has it switched on and only used it to take with her when she's going to meet my sister just incase he's running late etc. She uses Vodafone PAYG and t rarely needs to top it up..…
Virgin Media Trouble
Hi, I recently upgraded my virgin media package to include tv for a special offer for £43 a month. Not knowing much about the tv packages I went with the mixed bundle, I soon realised that the bundle didn't include HD channels or documentary channel etc. I decided to ring up and see if I could change from mixed to the full…
BT phone and 18185
I currently have plusnet phone with evening/weekend calls included and use 18185 for other daytime calls. If I switch to BT broadband/phone, can I still use 18185 for cheap calls or do BT block these?
TV Aerial Question
Hi Probably a silly question.... I have moved into a new house. The TV aerial looks like the below photo. How can I plug it into my TV? Do I need to get a convertor of some sort? Thanks!
Odds of a Sky January sale for 2021?
After doing some digging on Google, it seems that Sky had a January sale this year where they matched their Black Friday offers. Looking to get Sky TV & broadband for my new house, and their current 'festive offer' is okay, but I'd really like the half price UHD and bundled Netflix. Anyone with insider knowledge of whether…
Smart TV advice for use without internet
We are once again trying to get more options on TV channels for 80 year Mum who has no internet or wifi access. One son says she can use his Netflix to get more channels - but brother has told her she would not get use out of smart TV unless she had broadband. We would all club up for nice TV for present , but really it is…
0845 business number coming through to my private landline - how to stop it.
Odd one this. Wonder if anyone has suggestions of who to contact to sort. We have had a few calls from people who have been calling an 0845 number. The number they call is a business in Stevenage which shows up on google as permanently closed. Why would people calling that 0845 number get put through to me? How can I stop…
External storage for tv?
Hello, I would like to buy an external hard drive to record tv. I have a clash of programs I would love to watch on Sunday; that are unlikely to be repeated (and aren’t on Freeview catch up). The LG site sets out the specifications for the device. I already have a hard drive for my Mac. I assume because its for a Mac the…
Sky Price Rise Mid Contract
I took out an 18 month contract with Sky 8 months ago, total cost for all channels and internet was £97. This months bill has risen to £129 because they have removed a discount on my sports channels and my broadband was out of contract. I have had to ring up and re negotiate a new price and got them down to £104 pm. As…
Help with phone for elderly Mum
Hi My mum who is 96 lives with us in an annexe and we have the main phone in our house and one in hers. We never use the landline any more but she uses to get calls from my brothers and her brother ( who is 93 ! ). Anyway we have notice a big increase in scam calls recently. Very clever calls that come on different numbers…
Where to compare Broadband, Phone AND mobile bundles?
My Virgin deal which includes broadband, home phone and mobile in one bundle is coming to an end soon and the price is to virtually double. I'm looking for a new deal ie with all three included in a bundle but can't seem to find any comparison sites that offer that particular option? Broadband AND phone yes but not with…
Sony TV/Now TV question.
I have a Sony Smart TV. Recently, I've noticed an app is available which allows access to the various NOW TV passes. I'm tempted to subscribe, because it would be good to be able to view Sky Atlantic programs, which I'm not currently able to do, without the need of an extra TV stick. The thing that's putting me off is the…
Idiot 5g conspiracy theorists attack BT broadband engineers
https://www.theguardian.com/technology/2020/apr/03/broadband-engineers-threatened-due-to-5g-coronavirus-conspiracies
Sony 4K issues.
Big issue with my Sony 4K Smart TV today. Sound went off and screen is showing "safe mode" message, although picture is still viewable. Got through to Sony and they sent me a link to update software. I wasn't able to do this and they're now sending me a USB stick with the update. I have a function on the TV which is…
Sky Essentials Package
I'm thinking of getting it as I'm on a low income. Has anyone else got it? If so is it a good deal and exactly what channels come with it
shell energy cashback offer
I took out a shell energy broadband contract at the end of august, I'm sure at the time it was advertised on this site as around £17/month once the "cashback" has been taken into account, but really I pay £25/month direct debit I don't remember receiving any cashback , how would I have got it so I can check? is there a way…
I wish to amplify the sound in a landline handset (ie the imcoming voice volume, not the ringer)
Hi, My landline phone works perfecrtly well when making phone calls to anyone except for my elderly aunt in Florida - when speaking to her I can barely hear her voice. She does not seem to understand that the problem is probably at her end - I think she is using a cordless phone. As I cannot get her to change to a corded…
Tesco Mobile anniversary
Does anyone know if this is genuine or not?
NOW TV BORADBAND - free sky TV £22 per month (always) only 12 month commitment...
This is really just a bit of advice for anyone looking for a very reasonable deal. I signed up for unlimited broadband a couple of years ago, it was £25 per month and they gave me a free 3 months of Sky Sports. When it came time for renewal the standard price was a fair bit more so I phoned them up. They immediately beat…

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MSE News

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MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
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Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.

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