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scam calls

squizz11
Posts: 182 Forumite

in Phones & TV
my mum has recieved 2 call charges on her bill which she swears she never made. she gets scam calls all the time which she normally hangs up on and she knows what numbers not to call.
the numbers are
09011190920- £6.45
09037270051 - £14.30
Sky say she made the calls she is sure she hasn't
one of them on a Google search claims that people were getting charged just for answering.
anyone heard of this?
she is a pensioner and really can't afford it.
thanks in advance
the numbers are
09011190920- £6.45
09037270051 - £14.30
Sky say she made the calls she is sure she hasn't
one of them on a Google search claims that people were getting charged just for answering.
anyone heard of this?
she is a pensioner and really can't afford it.
thanks in advance
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Comments
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squizz11 said:my mum has recieved 2 call charges on her bill which she swears she never made. she gets scam calls all the time which she normally hangs up on and she knows what numbers not to call.
the numbers are
09011190920- £6.45
09037270051 - £14.30
Sky say she made the calls she is sure she hasn't
one of them on a Google search claims that people were getting charged just for answering.
anyone heard of this?
she is a pensioner and really can't afford it.
thanks in advanceUsing https://psauthority.org.uk/for-consumers/service-checker the the 0903 number comes back as A2B Telecom Limited, which seems to be "This call connection service offers a convenient way to contact O2 and is charged at a premium rate. "The 0901 number is "SIM Interaction Limited" - a call connection service to o2.Anybody have any o2 connections? Phones? Tariffs? Anythign to do with o2?This situation is usually caused by Googling and calling the first number you see rather than doing the correct thing and just typing o2.co.uk (or whatever) into the search banner.
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she is with 02 , but I went online and sorted her problems a couple of months ago, she said she def hasn't called them.
the bill says 2 mins and 3 mins.
there is also a giff gaff user , are they connected to 02
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No you won't get charged just for answering - the phone system doesn't work like that.
the phone has dialled those two numbers - who, how and why is of course the mystery.
Going forward I would contact Sky and block premium rate calls and texts from being made.0 -
Technically "our" phone system doesn't work like that - in America (and I believe Canada) it's perfectly possible to still be charged for incoming calls for example (its all to do with geography in a nutshell, but that's for another discussion).But yes, over here you can't be charged in this country for receiving calls with the only exception being calls redirected via Call Divert, but that's something you have to opt into.1
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didn't know that - if there is a chance of being charged for an incoming call in the usa why do people answer their phones !0
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pbartlett said:didn't know that - if there is a chance of being charged for an incoming call in the usa why do people answer their phones !Because they went down the geographical route, instead of the prefix route we did.I'm not going into details here (google will find you more details) but in a nutshell if you phone a number in America you have no way of knowing from that number alone whether its a landline or a cell phone and its all to do with the routing. Over here you only have to look at a phone number, 07xxx and you know its a mobile number, or 01xxx and its a landline (or 0207/8 for London) and the companies charge accordingly (or not if you're on the appropriate package)In America, all the numbers look the same regardless for landline or mobile. There is no prefix for them, as all the mobile numbers were assigned at a local level. AFAIK you can transfer your number if you move to Iowa from Texas for example, though this will probably whack your charges up when it pushes you into long distance territory if you moved far enough.1
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