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Sky Protect
Reckon that the number of people taking up Sky Q ("free" maintenance) must be starting to bite with "Sky Protect" (aka D & G ). I've had 2 phone calls since Friday, plus a letter this am, all assuring me that my Sky warranty has come to an end (on a 3.5 yr old HD box -I DON'T THINK SO:rotfl:) Don't know if its a new thing…
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NowTV broadband and calls
I signed up earlier this year for NowTV broadband and calls and I pay extra per month for anytime calls. I looked at my bill for this month and discovered that some calls were being charged as extras. On investigation, it appears that NowTV consider 0845 and 0870 as premium and charge 15 pence per minute. Whichever phone…
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NowTV white boxes no longer compatible
I was horrified this weekend when went to use my white NowTV box to receive the message “no longer compatible”. With no warning, their white boxes no longer allow you to access ANY content, whether that be a NowTV pass you have already paid for or free catch up services like BBC iplayer. Has anyone else had this problem?…
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TV Licence Direct Debits
Hi everyone. My 76 year old mother is in the position of having to pay for her TV licence this year...grudgingly! We tried to set up a direct debit online but she received a letter saying there was a problem and they needed a form filled in. She sent this away but got a second letter saying problem again no direct debit…
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Tv licence
Hi to the knowledgable, My question is. We use Netflix, utube and amazon prime video for our viewing. We got rid of sky and now tv, and have no ariels in any of our tvs to be able to receive any live broadcasts. So can we stop paying our TV licence? All our viewing is on demand and have no use for live TV.
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TV License for granny annex
Our family house has two entrances, we ourselves call it number eg 60A. Now it's not officially separate, it's not listed on anything as a separate dwelling. It has no separate gas, electric water etc. It's sort of like a granny annex. It's a semi, the garage has a room in it. For postal letters we just gave it a…
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Opening Voicenote.Number/ Name not recognised
I am computer illiterate. Technology has passed me by. I have just received a voice note from someone I do not recognise, with a number and name I don't recognise. Am I safe to open up the voice note to see what it's about or is it likely to have some sort of virus/ malware attached? Or be fishing for something?
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Plusnet: Terrible Service after unilaterally changing landline number
I am a carer for my parent who has had the same phone number since 1977. All our documentation etc has always had the same phone number. We are used to changing internet/phone providers, including to and from Plusnet, and the landline number has always been the same. This time we changed from another provider to Plusnet…
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Phone repairer damaged mobile
Has anyone had issues with a mobile phone repair company called ELECTRONIC PARTNERS? I submitted my mother’s ageing but otherwise excellent condition Galaxy Note 5 for a replacement battery as they had given a reasonable quote. They submitted a condition report that confirmed it was in good condition with no damage. Some…
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How do I record programs?
Not being very tech savvy I just want someone to confirm my thoughts......We have the freeview channels on our TV, no extra boxes or dishes, I see there are HUMAX recorder boxes available so do I simply plug it in through the aerial lead and away to record? Just want to be sure before I spend the money
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Now TV Customer Service "Experience"
Just a heads up regarding my customer service experience with NowTV Generated £37.50 worth of credit via Tesco Clubcard Boost & spent approx £36.99 on a 30 Day Sky Sports Pack + HD Boost on 9th Aug NowTV took a credit card payment of £34.99 on 9th Sep (without my authorisation) for a further 30 days contract When I…
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NOW-TV from two homes
F-i-L has Now TV and is currently paying for Sky Sports from them - he also has the 'boost' package which says you can "Watch on up to 3 devices at the same time in full HD and surround sound." Can I watch it at my house (different ISP) without causing him any issues - I've tried the FAQ's who don't specify 'different…
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Virgin Media in the wrong
So I moved house a few years ago, refused to pay the remainder of my VM contract as THEY could not supply their service in my new property. I think they are now being investigated by OFCOM regarding this practice. Anyway, I've got on to CISAS about them and Virgin have agreed to pay me £300. I've chased and chased this…
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Dodgy Virgin Media email?
Does anyone with Virgin Media receive emails telling you that you can view a usage statement? I don’t have their mobile phone services, just their fibre and TV but I’ve had a couple of emails from the address below, would anyone know if it is genuine please? email@em.virginmedia.com Me and my silly fingers accidentally…
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Netflix BOGOF
Can anyone
help please, MSE are
saying Netflix are offering this deal. (Netflix BOGOF – pay for one
month, get one month free (newbies only) When I go to
the website, I find no mention of this offer when I start a sign up? I will say,
some years back I had a free month with Netflix when it used to be available
but that was…
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Indoor TV aerial
We have just finished rebuilding our house and we don't want to put a dish or aeriel on the roof, mainly for aesthetics Is it possible to use an indoor aeriel or dish? Which ones are any good?
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Racing TV Deal - Am I now tied in?
Hi folks.. After some advice - I recent used a 30 day free trial deal with Racing TV for my father as no-one can get to the courses at the moment. The details stated that although you could sign up online, you had to phone to cancel within 30 days or it's 12 month minimum subscription at £25 a month. I noted down the date…
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NowTV - Watch at two different addresses
Hi, sorry if this topic has already been discussed but can't seem to find a definitive answer. Basically, my daughter asked me if she could watch NowTV on my account. She shares a flat at a different address (subject to the 2 device limit, 3 on boost) Spent 20 minutes reading the full T&Cs :( but found nothing. Posts on…
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Aerialforce- I have been ripped off.
Recently moved into another property and I could not get my TV to work when plugging in to the aerial socket. Submitted my details to Aerialforce and received a phone call before 7am the next day. What decent company phones you at that rediculous time. I should have stewed clear of them them because of this but I told them…
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Virgin Media Alternative?
Hi! We've been with Virgin for a while and are very happy - just basic channels, a landline we don't use and broadband which we use a lot! We're moving next month and when I checked on their website I discovered that VM is not available in the area we're moving to 😕 Not sure what our alternatives are so just looking for…
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Most recent: Victim of Impersonation... O2 / Lowell say otherwise.... by Markdavid1962
24 January at 8:08PM
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.