Taking laptop back to factory settings

laserbeam

I need to replace my laptop and as my wife has changed her laptop and still has her previous one I thought it would be a good idea to use her previous HP laptop rather than spend 3 or 4 hundred pounds.The only thing on it she wants to keep are some photos so I have copied them onto a memory stick so there is nothing on it she wants.It is loaded with Windows 8.1.What do I need to do to get it back to factory status and will Windows 8 remain on there.

JJ_Egan

Model details please .

laserbeam

JJ_Egan said:

Model details please .

Thanks very much for your reply if you can tell me what  other details you need I will gladly send them

Jenni_D

He means what exact model (part number) is the HP laptop? (Look underneath - there's probably a label with details. If it's got Windows 8 then it must be a few years old). That will let people understand how best to help you.

The Techie Stuff board is probably a better place for this question.

JJ_Egan

Model number to Google the reset .

J_B

Jenni_D said:

The Techie Stuff board is probably a better place for this question.

https://forums.moneysavingexpert.com/categories/techie-stuff