Charged to RECEIVE a call... Sky..?.. O2..?

1.3K Posts


in Phones & TV
Hi guys. Is it remotely possible that I've been charged for the privilege of receiving a call from the Sky troubleshooting line 0800 761 3362?
I've been having technical issues with my landline and they had to call me on my mobile. I discovered at the end of this call (which was 40mins spent waiting and getting nowhere in a muzak queue) that my O2 pay-as-you-go balance had gone down more than somewhat. I'm pretty confused and am unsure where to point the finger.
I've been having technical issues with my landline and they had to call me on my mobile. I discovered at the end of this call (which was 40mins spent waiting and getting nowhere in a muzak queue) that my O2 pay-as-you-go balance had gone down more than somewhat. I'm pretty confused and am unsure where to point the finger.
0
Latest MSE News and Guides
Replies
I don't have mobile data. It's not a smartphone... it's a 'smart' phone, chosen specifically because it can phone and text but keeps the big bad internet out of my life for a few hours each day and allows me to be human.