Virgin Media/moving house still in contract not available 8 February 2021 at 2:36PM in Phones & TV 4 replies 103 views

dipsy_lewis

Hi, I know that they will probably want the remaining contract from me, but has anyone had any sucess in negotiating with VM?
I would love to keep them but they are not available at my new address and I have 4 months left on my contract

Any tips welcomed, thank you

Neil_Jones

dipsy_lewis said:

Hi, I know that they will probably want the remaining contract from me, but has anyone had any sucess in negotiating with VM?
I would love to keep them but they are not available at my new address and I have 4 months left on my contract

Any tips welcomed, thank you

If you don't want to pay 4 months exit fees, don't move.  Is the best tip going unfortunately.

This complaint comes up quite regularly.  In a nutshell, not Virgin's fault you're moving to an area they don't supply to.

dipsy_lewis

Neil_Jones said:

dipsy_lewis said:

Hi, I know that they will probably want the remaining contract from me, but has anyone had any sucess in negotiating with VM?
I would love to keep them but they are not available at my new address and I have 4 months left on my contract

Any tips welcomed, thank you

If you don't want to pay 4 months exit fees, don't move.  Is the best tip going unfortunately.

This complaint comes up quite regularly.  In a nutshell, not Virgin's fault you're moving to an area they don't supply to.

I realise it is not their fault, in the spirit of MSE I was looking to see if anyone had any sucess in negotiating a less painful exit  - I actually thought they would supply to the area I am moving to as it is in the same postcode, I will obviously pay the exit fee/remain of contract if need be, but as I said in the spirit of MSE I was looking for any tips that people had to offer.

dipsy_lewis

dipsy_lewis said:

Neil_Jones said:

dipsy_lewis said:

Hi, I know that they will probably want the remaining contract from me, but has anyone had any sucess in negotiating with VM?
I would love to keep them but they are not available at my new address and I have 4 months left on my contract

Any tips welcomed, thank you

If you don't want to pay 4 months exit fees, don't move.  Is the best tip going unfortunately.

This complaint comes up quite regularly.  In a nutshell, not Virgin's fault you're moving to an area they don't supply to.

I realise it is not their fault, in the spirit of MSE I was looking to see if anyone had any sucess in negotiating a less painful exit  - I actually thought they would supply to the area I am moving to as it is in the same postcode, I will obviously pay the exit fee/remain of contract if need be, but as I said in the spirit of MSE I was looking for any tips that people had to offer.

there is actually a reduction of 19% for early disconnection in the last 4 months, so that is something at least :-) 

blackdog2220

dipsy_lewis said:

Neil_Jones said:

dipsy_lewis said:

Hi, I know that they will probably want the remaining contract from me, but has anyone had any sucess in negotiating with VM?
I would love to keep them but they are not available at my new address and I have 4 months left on my contract

Any tips welcomed, thank you

If you don't want to pay 4 months exit fees, don't move.  Is the best tip going unfortunately.

This complaint comes up quite regularly.  In a nutshell, not Virgin's fault you're moving to an area they don't supply to.

I realise it is not their fault, in the spirit of MSE I was looking to see if anyone had any sucess in negotiating a less painful exit  - I actually thought they would supply to the area I am moving to as it is in the same postcode, I will obviously pay the exit fee/remain of contract if need be, but as I said in the spirit of MSE I was looking for any tips that people had to offer.

extension lead ?