Virgin Media in the wrong

in Phones & TV
4 replies 91 views
luckybertluckybert Forumite
947 Posts
Part of the Furniture 500 Posts Combo Breaker
So I moved house a few years ago, refused to pay the remainder of my VM contract as THEY could not supply their service in my new property. I think they are now being investigated by OFCOM regarding this practice. Anyway, I've got on to CISAS about them and Virgin have agreed to pay me £300.  I've chased and chased this payment and keep being told due to covid there is a delay. Who do I complain to now to get this money paid - in fact I want more now as it's been 6 months of p*** taking by them avoiding paying me.


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