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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Energy Deal Breaker
Morning all, I've been in a constant battle these last 2 months with Octopus energy, Everything has been great until this point with them and I've been with them since the start almost. My Bill was quite high with Octopus, While I was in IVA, and had only one income in the family during the energy crisis it got quite high,…
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Suspension of FIT Account by Scottish Power
I had solar panels installed in 2012 & have had my FIT contract with Scottish Power since then. After I installed a heat pump in late 2020 I moved my supply contract from SP to Good Energy but left my FIT arrangements with SP. Last October I received an email from SP stating that OFGEM was requiring all generators to have…
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Should I fix my energy now?
Currently with e.on Next Pledge Tracker 12m V2 Fixed term ends 14/09/2024 24.37 p/kWh / 56.90 p/day But it's cheaper with Fuse. 20.9003 p/kWh / 51.3902p/day It's about 14% cheaper. Should I switch or should I wait until July? Can't decide. Thank you everyone.
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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smart meter feed in
We have had solar installed for over a year now & signed up to Octopus feed in tariff of 15p per kw, we had smart meter installed but cant receive WAN signal, now octopus telling us we will not receive any export tariff as no connection to smart meter . The new meter installed tells us what has been exported ,surely they…
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Referral Codes
Despite all the bad press they get on the forum I am having no problems with EDF. Accurate bills are produced whenever I submit a reading & my variable DD is taken when due. I recently noticed EDF are now offering referral codes worth £50 to me & anyone I shared with & as a friend was planning to leave shambolic OVO I…
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Debt Recovery Email Barrett Smith & Brown (Together Energy Administration)
Looking for some advice. In Dec 2019 I was switched by Look After My Bills to Together Energy from Octopus, after reading the bad reviews of Together I quickly requested to cancel the switch. However, later realised that only my electricity supply had been switched back, not my gas. I contacted Octopus in March 2021 to…
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British gas on my credit report but I am not their customer
As the title suggests I have just checked my credit report and have just seen that British gas have been added as a new utility supplier even though I have no account with them. I have recently swapped to octopus energy (through the Shell takeover) but the last four digits of the account number don't match with my octopus…
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Looking for recommendations on customer service
Good afternoon, I’ve been with So Energy for about 4 years, and they weren’t too bad until my Smart Meter went wrong. It took them 13 months to swop for a new one, and their customer service was shocking. I won’t go into detail but at times my energy account was dominating my life & I thought I was going mad! Things are…
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Octopus Energy - "We love email"
I was moved from Shell to Octopus. I received a welcome email which included 5. You’ll get the best service if you contact us by email We love email. A few days later, I received another email telling me my energy usage for 6 days and then an email for 17/02 telling me my usage for that day and my rapidly declining credit…
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Very pushy replacement energy meter calls
Hi all, I wanted to post about a friend's experience with a VERY pushy and rude call about a replacement energy meter. My friend rents, and has both Gas and Electric. She had a call from someone claiming to represent her power company and, seconds into the call they're demanding personal details from her and telling her…
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British Gas "concern team"
I submitted a meter reading to BG several weeks ago showing far less consumption than they had estimated - there had been no readings for some time. This leaves me a great deal in credit. Since then a succession of "Advisors" have promised a resolution "within 7 to 10 days". Nothing happens. The reading has been recorded,…
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Octopus 12 Month Fix
Beware Octopus fixed rate deals for existing customers. Every quarter I
calculate my annual Gas & Electricity consumption. Luckily this
is at the same time as the Energy Caps are set. After doing so in
April I logged into my Octopus account & saw a 12 month fixed
rate deal for £134.05 pm. On visiting the Octopus website…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Does the eco function on a dishwasher still save money
A man who came to service our dishwasher recently told my partner that it is no longer economical to use the eco function on a dishwasher as the price of electricity has risen so much. I'm dubious but she gets very annoyed whenever I continue to use the eco function. Is there any truth to this "expert" advice?
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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More fun switching providers
I had previously posted this about Eon/Sainsbury's wanting to take my entire debit amount on my next DD. Glitch in the system I was told, don't worry we won't take a payment in May I was told. Fun with switching providers — MoneySavingExpert Forum And today I got a statement from them for just my electric and was told they…
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Scottish Power credit balance refund
I called Scottish Power to request a refund of my credit balance and was told I could claim a refund but would have to increase my monthly d/d before they would process the refund. I said as my current d/d would more than adequately cover my anticipated gas supply for the coming year I did not want to increase my direct…
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OVO Energy 1 Year Fixed Go Smart 25 April 2024
Anyone managed to get this tariff showing on Cheap Energy Club. I contacted OVO and they could not find it!
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Scottish power failed service
Due to careless and irresponsible attitude of Scottish power, electricity meter wrong serial number issue, no resolution has been made, we have escalated with Ombudsman but he is been fooled by SP requesting date after date (extension) no resolution is made since past 1 year 2 months. March 2023, SP Engineer visited our…