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Water Bills sticky
🌊 Here are some threads you might find useful: * Water Bills questions and comments * Water meters - pros and cons 🚰 Here's some relevant content from MoneySavingExpert.com: * Cut your water bills * Water bills - news stories 💦 And here are some other handy sites: * Ofwat - water sector regulator in England and Wales * CCW…
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Water Bill - United Utilities
Hi My water bill has increased to £1150 p.a. which seems very high when comparing with the national average. My house (4 bed / north west) does not have a water metre and has 2 soakaways so I have applied for a reduction re rainfall / sewage costs. Not very familar with water bills but does that appear high? I have asked…
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STWA - Water Usage Doubled Since New Meter Fitted
We have been paying £30 DD a month prior to the recent increases. We received a letter to advise our DD was increasing to £82 a month. I contacted STWA and they advised we have a leak. Not sure how they knew this but anyway they sent out a very helpful engineer. We did various tests and he advised we don't have a leak,…
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Water bill higher than neighbours
hi Can anyone help, my water bill is at least a £100 more than my neighbours. I’m in a semi detached 3 bedrooms. I have raised this with Severn Trent in the past who told me, “my house was built with something more than my neighbours” and the can’t check because they are old rules that they no longer have on record! Is…
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Low Flow Rate - Northumbrian Water don't seem interested
I am writing this to try and gather some advice. My mother has a WB boiler that is 12 years old, but fires up and heats CH just fine, so I think there is no problem with the boiler. Northumbrian Water has been out as both my mother and next door to her (who share the supply) often have issues with shower going cold. They…
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What happens if Anglian Water cant install water meter?
I'm thinking of asking for a water meter with Anglian Water as it's just myself in the home but I've got a feeling they won't be able to install one as I think we're all on shared a supply on our street with each pair of semis sharing the same mains. Also there's not sufficient access where the stopcock is to place an…
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Water authority threatening enforcement action
There is a leak in the private supply pipe shared by me and 6 other houses. I own one of these properties, one other is owner occupied, 2are empty, and the remainder are tenanted. My water authority have advised that they will not come out and detect where the leak is located, and have instructed me to claim on my house…
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Thames Water - high usage...
Have been in my current address for 4 years, never really
noticed an issue with water, just paid the bills. Back in October 2024 however something caught my eye
– as a little aside, the bill mentioned
my use was the equivalent of 3 bathtubs full of water every day. I had never looked at litres/use before but
this struck me…
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Water bills to rise again from April – here's what's happening where you live
The majority of households in England, Scotland and Wales will see water and sewerage charges rise from April. In England and Wales, further hikes are planned over the next three years. However, prices vary depending on where you live – here's what's happening in your area. Read the full story:…
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Water bill increase
just received this years bill, going up by 15%, ridiculous considering it went up loads last year too. (United utilities). Anyone else have a high one again this year?
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Thames water Meter gone AWOL
Like many others, my bill has been hiked massively So I tried to follow the advice to detect a leak, but fell at the first hurdle. The meter immediately outside my property which I last read a few years ago is empty; there's just some wiring and a screw but no meter. The pavements were resurfaced last year and the meter to…
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Severn Trent billing issues
This discussion was created from comments split from: Thames Water WaterHelp - outrageous hidden downside of their social tariff.
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Huge Water Bills Due to Underground Leak – Advice on Severn Trent Leakage Allowance Claim
Hi all, Hoping for some guidance from anyone who’s been through a leakage allowance claim with Severn Trent. 3‑bed semi, 2 adults + 1 child. Meter fitted in 2022. Since December last year our bills have risen to completely unrealistic levels for our property size and usage: * Dec 2024: £772 * Jun 2025: £1,066 * Dec 2025:…
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Water bill - HOW MUCH??? - is this normal?
Our water bills have almost doubled in 2 years from £600 to nearly £1,100 a year. Metered house, 2 adults and 3 teenagers. Meter reading read by water company remotely. Is it just the cost that has soared or has our usage become excessive - 5 month gap in the readings here. We seem to be average according to tne volume on…
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Help understanding water bill (moved into new property)
Hi I’m new to bills so please don’t jump down my neck. Me and my partner moved into our new house in November we set up a Yorkshire water account to pay the bill. Our first generate today for £120 odd pounds, that’s what the balance shows online. Now I panicked at first as I thought it might be that per month but is the…
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Thames Water meter readings and bills issue
Good morning. I'm looking for some advice and support regarding thames water bills. Back in August I got a new water bill. I'm on a meter but hadn't sent in a reading for quite sometime being overwhelmed with work and stuff. So I decided to get on top of it. My reading was quite a bit lower than the estimated. Easy I…
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Worried Sick - we have a water leak may cost £000's
I had a letter from Severn Trent Water to say the DD was going up from £30 to £82 a month. Two adults with water meter. I called them and they said this letter was generated because we have a leak. The engineer is coming on Monday 26th January to investigate. I have just taken a photo reading of the water meter on the…
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Plans for a Water Ombudsman and new regulator announced
A range of measures designed to help households with their water bills – including plans to launch a Water Ombudsman – have been announced by the Government. But MoneySavingExpert.com founder Martin Lewis says the lack of a national social tariff among these is a "mistake" – he's suggested a halfway house compromise...…
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Severn Trent backdating when meter readings start.
I am a ST customer. In Oct 2024 ST fitted a water meter in the pavement outside my property but I remained on water rates. For the year Apr 25 to Mar 26 I paid £640 water rates. In Dec 25 ST emailed me to tell me I would be changed to metered water as the Environment Agency have declared ST as an area of concern for water.…
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Southern Water
Back in March last year, Southern Water increased my monthly payment from £15 to £29. This was a massive 51.3% price hike, which I simply cannot afford. I am on a water meter, we have no dishwasher or washing machine, just the 2 of us in a 3 bedroom bungalow. I immediately cancelled my direct debit, and sent an email of…
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Water rates for Disabled
I live in Northumberland and I’m a 64‑year‑old father caring for my 34‑year‑old disabled son. We’re both on UC, and I receive Carer’s Allowance. He receives the highest disability rate. Our water bill has been fairly steady for years at around £25 per month, but it has suddenly jumped to £75 per month. There used to be a…
