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Water Bills sticky
🌊 Here are some threads you might find useful: * Water Bills questions and comments * Water meters - pros and cons 🚰 Here's some relevant content from MoneySavingExpert.com: * Cut your water bills * Water bills - news stories 💦 And here are some other handy sites: * Ofwat - water sector regulator in England and Wales * CCW…
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Water Bill Query
Hi, I know I’m probably on a hiding to nothing but thought I would explain my situation anyway. I live in a flat built in the 30’s the water supply feeds myself & the flat above so I have been told I can’t have a meter so have been paying for my water based on the RV. I am paying £100 a month & just accepted it but talking…
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Thames Water 40% Bill Increase – No Transparency, No Justification!
Hi everyone, I’m posting to see if others are facing the same outrageous bill increase from Thames Water and to figure out what can be done. My latest bill has gone up by 40% with no proper explanation, and every attempt to get answers has been met with corporate nonsense, vague responses, or outright ignoring my…
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Thames water this is unacceptable
Same here mine raised by 50% I called them, even had them check meter twice and the men who came to check the me meter said my water usage was consistent. Whatever is going on in that company is unacceptable.
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water meters
Hi All. I would like to share my experience with our water meters. When we go away for a few days in our caravan, I always turn the water off..as once we had a leak in our old address. I do this outside at the actual water meter , which is usually a little round flap found mainly on the perimeter of your property. Anyway,…
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Southern Water cyber attack / data leak. KP Legal claim
Does anyone have experience going through KP Legal to claim for distress after a cyber attack / data leak? I have signed up to this, but wondering whether it's a bad idea. I thought it might be a quick way to make some cash from the data leak, and Southern Water deserve to face recompense as they are awful. But I don't…
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Seven Trent water meter not so smart
With only two of us living in our property now we decided to have a water meter fitted.Contacted Severn Trent and they fitted one on 22nd August. I asked the fitter what app I could use to monitor my water usage. He told me there is no app. The meter is smart in that it sends the reading in but I can't see them. Not that…
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Water meter hasn't been read for ages!
My water meter hasn't been read by United Utilities since 06/12/2022, although I do provide them with my own readings at the end of every month. Can I claim a penalty payment under the new rules that came into force this summer?
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Severn Trent 2025/26 Increase
The average Severn Trent water bill is going up by 22% from 1st April, according to MSE. https://www.moneysavingexpert.com/news/2024/12/water-bills-rise-england-wales-2025 However, I just had my bill come through (for a non-metered, residential supply) and it's gone up by 30%. Do Ofwat set different increases for metered…
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South West Water Bill Is Super High
I'm a single disabled person living in a one-bedroom 70s flat, been bed bound for nearly a year, and my last water bill was £2260, that's more than all the rest of my household bills combined. I've asked for a water meter to be installed and after waiting nearly a year for a home inspection I was told (again) one can't be…
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Help! Water bill increased to £117
We bought our 30 year old house nearly 5 years ago, water company is southern water. 3 bed house, 2 adults and a toddler. there is an ancient water meter in a hole in the ground out front, it doesn’t appear to be visibly turning, and no obvious leak that I can spot. I can only view the last 2 years of water bills online,…
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Smart Water Meter - not an option?
Hi, We've been looking at switching to a Water Meter - we've run the numbers and think we'll be better off, especially after a recent £20 a month increase, meaning our bill has more than doubled over the past couple of years after a prior £20 increase. Water is expensive...and we've had a hosepipe ban for months. By…
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SEVERN TRENT'S "GRADUAL" WATER BILL INCREASES - 43% INCREASE!
Just had my latest ST water bill with a statement that they will be "gradually" increasing bills over the next 5 years. My billing rate was 181.95p / M3 on the last bill and now 260.80p / M3 - a 43% increase! When I asked for an explanation, here is the response" "Thank you for your feedback and for raising your concerns.…
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£165pcm Thames water monthly bil…. For 2 bed house 🤯
Has anyone here had strange problems with their Thames Water smart meter? Since moving into our house last August, our usage data shows random huge spikes – e.g. nearly 4,000 litres in a single day (7 Aug) and 1,700 litres in a day (1 Sept). That’s impossible for us – just two adults in a terraced house with a tiny paved…
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New Thames Water Smart Meter installed
Yesterday Thames Water replaced my "dumb" water meter with a new smart meter (with sim card) - does anyone know how long before the new meter will appear in my account? How frequently does it upload readings to my TW account - daily/monthly? I assume there are no apps currently which can be connected to the readings like…
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How much water do you use
UU tells me that a 4 person household uses 450l a day. We used 288l so in my mind, we're doing well. We flush every time, we power wash the cars, we do laundry and dishwasher whenever we want, shower/bathe every day (sometimes twice ) All for £54 a month (up from £43) But what if that 450l is ancient data? What's to say…
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Water bills and debt owed to Thames Water
Just wondering if anybody can help There are 5 of us in our house and we've been paying £56 a month - i have just had an email to say that our bills are increasing to £220 a month. Some of that is due to the increase in water prices - our ongoing liability appears to be £100 ish a month and we'll either have to reduce our…
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4,500% increase in Thames Water bill via Direct Debit
Just spotted that Thames Water have been taking £905 a month from our joint account via DD for the past three months. Our regular payment for years has been £20 pcm for water, but looking at the last bill, it says we owe them more than £5,400! I rang TW, who said there must be a leak on the property. We haven't noticed…
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Told I couldn't have a meter, may not be the case
I moved into my house some 7-8 years ago. As there was a change of ownership, the water company were going to install a meter. They came and changed something in the pavement and then I'm pretty sure I heard nothing for quite a few months. I remember phoning them to ask what was happening and they told me that they…
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Compulsary Water Meter Installation
Type your messageI've had a man at my door today saying he is from South Staffordshire water and he has come to fit a water meter and that it is compulsory due to some government ruling in 2021. Is this correct? Can I be forced to have a water meter fitted? I'm not wasteful with water and I don't have a swimming pool to…
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Can't Access Water Meter
I have just moved into a housing association house. Gas and electric meter readings have been taken and recorded. Water meter readings have not been recorded. This is because none of the four houses in the street have individual access to the water meters. They are all under one massive cast iron cover that you cannot lift…
