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Water leak - Yorkshire Water
Hi all. I've received a phone call on my way home from work from Yorkshire Water. They are saying that I am using a hell of a lot of water and they think that I've got a leak. They are saying that my water bill since November is £680. I didn't ask her how much a day is being used. She put me through to another person to…
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water charges sites
Hi everyone, we are just moving to a meter for our water, is there a site which you can put your post code in to check what you should be paying for your area? the reason I'm asking this is i have just realised that the post code on our bills is not our address, we have told our company and they are saying it makes no…
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Final water bill
They may be an obvious answer here, however first time moving by myself, lived in my property for 12 years, transferring bill/setting up new property, and Thames water say I have an outstanding balance of £256. Never been advised before my account is in debt pay monthly DD, never been missed moved end last day of the month…
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Water bill higher than my neighbours
Hi, I have recently received my water bill for next April and when talking to a neighbour they were surprised it is at least £20 higher than theirs and they are 4 in a 3 bedroom house where there is only two of us in a 3 bedroom house. When I contacted Thames water they said I should request a meter but I cannot have a…
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The 'In Credit' Scam - Can we start a campaign?
I have just been checking my water account online and am £358 in Credit. Yay! As such I registered a new water meter reading to United Utilities and was given a new direct debit down from £56/mth to £28/mth. It got me thinking why is this the case? Why even take any payments for the next year? 1. Considering that my…
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Water leak repaired but where is meter ?
Hi all I recently had a leak repaired by Thames Water at my water stop tap outside of my boundary ( ie in the footpath path) I leak was repaired a couple of days ago but when l look down my hole now l couldn't see any meter. The is a white cap and l wondered if the meter was under that. I tried to check but couldn't really…
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Water charges for neighbour - Water company suggests New Connection
I have a problem with a shared connection for 2 businesses and 1 residential property. There is a water meter in the street, I have 1 business with no meter, the other business has a meter by it's stopcock and the residential premise has no meter but is on domestic water rates. I am being charged for all the shared water…
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Found water bill mentioning charging order in his name
England I own a home and my long term partner lives with me, however he is not on the mortgage and had to sign a declaration that he is not owed anything upon sale of the house etc. Although we pay for everything joint, he is the account holder for the water bill I just went into his bedside drawer to tidy some things away…
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Meter fitted but I’ve already paid 24-25 bill
Decided to apply for a water meter after hike of £120 for 2025-26 bill. Meter fitted yesterday ( found out by accident after going out to see what was going on). No explanation given except “it’ll all be automatic now”. Point is, I’ve already paid water bill up until 31 March 2025. When do they start the new tariffs and…
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Thames Water bill - usually around 200, this half-yearly bill was 1660
Woke up this morning to e-mail with latest Thames Water bill of 1660, usually bills around 200 for half-year. Called them, said water meter is now 'smart' (apparently there wasn't any mast in the area so meter was dumb and they have been doing estimated readings for the past 6 years since we moved into the property in…
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No discount if you're single and on low-income (Yorkshire Water)?
Hi all. It seems you only get a discount if you've got children + low income or claim benefits. What about if you're single, no kids, and on a low income (and no benefits)? Can't find anything on this. Disgustingly unfair.
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Is anyone in actual disbelief at the new water charges coming in 2025?
Is anyone in actual disbelief at the new water charges coming in 2025? So the argument is for investment and the reason we're running out of water is because of all the new houses demanding water (population growth) But what I don't understand is, if there is new demand, then you have new paying customers. Is anyone…
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RESOLVED - Thames Water letter - "You may have a water leak" ??
RESOLVED - I finally called Thames Water today - and when I told them I had tried booking an appointment using the Q.R. code on the letter but couldn't - and hence was calling instead - the operator told me the reason I couldn't was because the leak had ALREADY been fixed on February 16th When I mentioned the letter was…
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Faulty water meter; What should I do? Will I be given estimated bills or refunded?
Hello, Having recently received 2 estimated water bills over the last year, I thought it would be a good idea to read my own meter as I suspected I was being slightly over charged. However I found that my meter no longer records any water usage and is on exactly the same reading as it was over 1 year ago. I am concerned…
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Welsh water moving to meter?
Hi Due to the announced price hikes coming this year with welsh water we are considering moving over to meter. 3 bedroom house 3 adults living there. Daughter does spend considerable amount of time in bathroom. We currently pay 66 a month and welsh water told us a meter should be cheaper. Has anyone changed over and found…
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Water Companies Fixed charge
Astonished at my new water bill coming in at a 37.17% increase. Thames water are I believe 34% and then found that the fixed charges Fresh water 50.16% and Waste water at 72.7% increases. Is there no control on these companies? Highway Robbery
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United Utilities
I pay £62 a month and live alone in a 2 bed semi with water meter. I feel it is quite expensive as when I first moved in it was £30 (2018). Granted I have 2 showers a day and do leave it running (15 mins each) and the washing machine is on once a day minimum. Does this seem about right...want to guage others in a similar…
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United Utilities Rate Based Bill
Hi, I've just received a bill from United Utilities for ~£1,128, up from ~£800 last year. My house doesn’t have a water meter, so they base charges on rateable value (RV), which they list as £238. Does this mean they believe my house had a £238,000 RV in 1990? That seems incorrect, as all houses on my street (including…
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Thames Water Direct Debit Payments
It would appear that Thames Water, although saying they will help with bill payments, in actual fact couldn't care less about their customers. I recently received my water bill and went on line to set up a monthly direct debit which should have worked out at just under £25 a month. When I tried to set it up TW wanted a…
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Water meter
So I’ve finally decided well from strong advice from the wife to get a water meter installed as she asked how much is our water bill told her I we pay £580 a year 2 bed semi 2 Adults 2 kids. I’m worried we are going to regret this I’d say our water usage isn’t that high don't water any plants as garden is very simple lay…
