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Do water companies advise customers to be on meter or not
First time visit to the water bills forum. Have read/skimmed last 5 pages. What is striking is that time and time again the lots of non meter posters who to me a metered user seem to have bills 5 times higher than mine (am low user though} are advised to go metered. The sticky page at top goes back years so just a couple…
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Sewerage charges
I was wondering what people were now paying for sewerage (used water) services since the price rises? We are off mains and share a system with 4 other homes. We pay to have the system serviced and the tank pumped out twice a year. I was trying to get a sense of how much we may be paying over/under the cost of the public…
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United Utilities estimated bill for Jan 2025-Jan 2026
Our water meter was read in January and the bill calculated. We then received our payment plan for the estimated charges for the next 12 months - the price had increased by £30 per month from £52 to £82 for the Feb 2025 to Jan 2026 payments. Can I ask if the higher direct debit per month includes the increase in water…
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Thames Water - Month of new rise?
When does the new price for water come in for Thames Water? I sent my meter reading in yesterday, fully expecting the bill to arrive telling me the new monthly DD but it hasn't changed. Tells me next April 7th will still be the same, does it not go up until May? Not sure why I haven't been told yet what the new DD will be.…
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Can someone break down how billing works moving to water meter?
Apologies for basic question but reading on welsh water i still not sure how billing works at the start of water meter install. I know every 6 months readings are checked and then you are billed. My water meter is being installed today, do I stay on my non measured for another 6 months then I pay monthly measured? Or do…
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Is it possible to get a refund for water bills for being on wrong tarif?
Has anyone managed to get a refund for being in the wrong tarif. Despite living alone and telling them so when I moved I haven’t been on the single occupancy tariff for 4 years. 8s there anyway to recoup this money. I.m with Thames water
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Welsh water 56% increase
I've just confirmed these numbers with Welsh water. Last 12 months paying £31.65, now rising to £49.39, I make that 56% rise. Welsh water have previously told us our property cannot have a water meter so the old payment is based on the number of occupants, they now tell me the rateable value of the house is also a…
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Southern Water - Is this correct?
I tried to submit a water meter reading yesterday - 31st March - as bills are going up from today. Given that their website is utterly useless - i was unable to submit the reading. I wrote to someone at SW online and they updated my meter reading - but have put the reading down for 1st April. They told me the bill will…
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Fixed charge
I pay both Thames water for fresh water and Anglia Water for waste. The fix charge for Thames is £78.88. The fix charge for Angela is £427.45. Are they over charging me on the fix rate I do not have a water meter as the mains not only supplies my house but 3 others. Is it worth being metered????
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A SEMI WITH 2 ADULTS
ST list a semi detached with NO water meter and 2 adults as £442.51 per year - my bill is £627.51 per year for 2 adults in a semi. I have asked the company why and of course no reply . Is this reasonable and what are others paying please? We are not heavy users of water. Thank you
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Thames water - email re very high usage!
Morning all. Awoke this morning to an email from Thames Water warning my that my upcoming biannual bill would be higher than usual due to unusually high usage over the last six months. Naturally this was concerning, and also unexpected as there has been no noticeable change in pattern of water usage which would explain…
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Water company increased bill after enquiry
Hi all, I'm wondering if this normal. I received a bill from Yorkshire water (where the average bill is £602) saying that my bill has increased from £760 per year to £980. I don't have a water meter. I rang up to enquire about this as I was aware that I was already paying £100-200 more than most people in my area. They…
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Notice of water bill price rise - breach of regulations?
Hi, I've today (26/3/25) received notice of a 56% water sewerage price rise from Southern Water wef. 1st April 2025 (letter dated 20/3/25) - surely this is insufficient notice of a price rise and a breach of OFWAT regulations?
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Water rates not charged for 4 years
I have a business and have been paying my direct debit as billed monthly since December 2021. I have only had 3 actual reads in that time. This January (2025) the meter was read and the meter reader told me that my smart (?) meter reading part of my meter was broken and had not been sending updated readings since December…
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01/04/2025 readings for price increases.
My dad is on a Affinity/Thames water meter. I sent an email on his behalf asking if any readings will be taken by Affinity on 1/04/2025 due to the new water charge increases and the reply was that Affinity will not be doing any readings. My dad's bills are 6 monthly and the last bill was November so if Affinity take a…
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Southern Water Direct Debit set up without authorisation
I have just discovered Southern Water set up a direct debit on my account in November 2024 without my authorisation and no correspondence was received to confirm this. Up until this date I had always paid my Southern Water account manually online every six months and never missed a payment. Bearing in mind I was one of…
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Water bill is 57% higher
My water bill has increased by 57% this year and South West Water say there's nothing they can do about it. The government have stopped the GC50 support which was given to customers, and it was worth £50 a year. I'm unable to have a water meter fitted and so I have to be assessed according to the rateable value of my…
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Water Bill Doubled Suddenly – Anyone Experienced This?
Hi everyone, Just wondering if anyone else has had a sudden jump in their water bill? I live in a 2-bed flat with just myself and my partner. We’re usually pretty conscious with water usage – short showers, full loads in the washing machine, no garden hose, etc. But this month’s bill is almost double what we usually pay,…
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Why am I paying more for water than my neighbours in similar flats?
This discussion was created from comments split from: Water Bill Doubled Suddenly – Anyone Experienced This?.
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Too high water bill
Recently received my water bill from Seven Trent and it has increased by £200 on a unmetered supply,why dont they tell us how much on average how much a metered supply would cost.
