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Water bill: checked no leaks
Hello everyone I'd appreciate anything that you can suggest. Two of us plus a dog in our house. Our water bill (Southern Water) has just risen to £125 per month. I've checked that the meter doesn't keep turning when the stopcock is off; it doesn't. Apart from checking that the number on the meter and the bill match, is…
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Will requesting a meter trigger reassessment
Hi, moved into a property last year that Southern Water say cannot have a meter. It is assessed as 2 bed (although it was extended several years ago). I my previous metered property my bill was -£450. My assessed bill was -£530 and so I left it at that. With planned hikes I'm wondering about challenging for a meter (other…
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Domestic Rateable Value for water bills?
Thames Water currently charge me £514.32 a year (paid as 8 months @£64.29) for my home water based on my domestic rateable value of 190. It's been the same rateable value on my bills for 30+ years (I have every bill - was just £120.56 in 93/94). A recent newspaper article said Thames wanted to increase their prices by 53%…
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Thames water bill more than gas & electricity combined!
Hi, my water bill has gone up over the past 12 months without any particular extra usage and even over winter without needing water the plants that frequently. It is 50% more than my gas & electricity combined!! Should I investigate for a leak. BTW, i am with thames water.
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Parents switching to a meter, meter already existing - confused!
My elderly parents asked me to help them look through their bills and accounts. I noticed that their water bill was huge. Well over £1,000, and by comparison my husband and I have been paying less than £500 per annum, on a meter which I Googled and it seems that is about average for a Severn Trent customer, as my parents…
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High Water Rates - pension credit and can you get money back?
Hello, my sister and I are trying to help my 85-year-old mum sort out her lot - she's always refused to let us see her bills before but hasn't known what they are for years because she's blind in one eye and half blind in the other. We discovered she's paying £108 a month water rates (I pay £28 a month on a meter for a…
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Direct Debit Discount
Does anyone know if Northumbrian Water still offer a discount for paying by direct debit? Specifically, I don't have a water meter and I pay over 10 months. I've not been able to find a definitive answer online, and there's no mention of it on the bill I've just received. Thanks
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Severn Trent water bill rise
I’m not on a meter have 4 people in house with 3 bedrooms and one bathroom. My bill has gone up by nearly 18% but average rise is 7% for Severn Trent . How can it be so high. I’m sure year before 23/24 it went up by 14%. Do they know how much I am using
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Severn Trent, septic tank and soakaways so why is my bill so different?
I'm getting slightly confused by my bill. We aren't on a meter and we have soakaways/septic tank as we are rural so are only paying for freshwater. I can see our rateable value, tarrif charge and fixed charge but I struggle to think our bill has gone up from £35.90 to £50.49 a month- almost £15 just for freshwater water.…
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water meter is cheaper
doing a full review of all my outgoings i thought it would be good idea to call northumbria water up my account all up todate , and been on a meter for about 10+ years give or take i asked would it be cheaper being on a the fixed rates, and answer is NO living on my own is £26pm on a meter or the fixed rates £46pm so if…
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Help with water bill charge!
Hi! I'm looking for some advice with a messy situation that has come up. I moved into a rental property this academic year and live with my boyfriend and flatmate. It's an old house with a shower, 2 sinks, toilet and washing machine. My boyfriend lived at the property last academic year (also 3 people) but the bills were…
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Water leak - Yorkshire Water
Hi all. I've received a phone call on my way home from work from Yorkshire Water. They are saying that I am using a hell of a lot of water and they think that I've got a leak. They are saying that my water bill since November is £680. I didn't ask her how much a day is being used. She put me through to another person to…
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water charges sites
Hi everyone, we are just moving to a meter for our water, is there a site which you can put your post code in to check what you should be paying for your area? the reason I'm asking this is i have just realised that the post code on our bills is not our address, we have told our company and they are saying it makes no…
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Final water bill
They may be an obvious answer here, however first time moving by myself, lived in my property for 12 years, transferring bill/setting up new property, and Thames water say I have an outstanding balance of £256. Never been advised before my account is in debt pay monthly DD, never been missed moved end last day of the month…
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Water bill higher than my neighbours
Hi, I have recently received my water bill for next April and when talking to a neighbour they were surprised it is at least £20 higher than theirs and they are 4 in a 3 bedroom house where there is only two of us in a 3 bedroom house. When I contacted Thames water they said I should request a meter but I cannot have a…
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The 'In Credit' Scam - Can we start a campaign?
I have just been checking my water account online and am £358 in Credit. Yay! As such I registered a new water meter reading to United Utilities and was given a new direct debit down from £56/mth to £28/mth. It got me thinking why is this the case? Why even take any payments for the next year? 1. Considering that my…
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Water leak repaired but where is meter ?
Hi all I recently had a leak repaired by Thames Water at my water stop tap outside of my boundary ( ie in the footpath path) I leak was repaired a couple of days ago but when l look down my hole now l couldn't see any meter. The is a white cap and l wondered if the meter was under that. I tried to check but couldn't really…
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Water charges for neighbour - Water company suggests New Connection
I have a problem with a shared connection for 2 businesses and 1 residential property. There is a water meter in the street, I have 1 business with no meter, the other business has a meter by it's stopcock and the residential premise has no meter but is on domestic water rates. I am being charged for all the shared water…
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Found water bill mentioning charging order in his name
England I own a home and my long term partner lives with me, however he is not on the mortgage and had to sign a declaration that he is not owed anything upon sale of the house etc. Although we pay for everything joint, he is the account holder for the water bill I just went into his bedside drawer to tidy some things away…
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Meter fitted but I’ve already paid 24-25 bill
Decided to apply for a water meter after hike of £120 for 2025-26 bill. Meter fitted yesterday ( found out by accident after going out to see what was going on). No explanation given except “it’ll all be automatic now”. Point is, I’ve already paid water bill up until 31 March 2025. When do they start the new tariffs and…
