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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Fuse Energy, anybody with them?
As they were being mentioned on another thread I thought I would take a look and sure enough very cheap SC for electricity and discounted unit rate by the looks of it. Personally happy with Octopus and our Tracker/Agile seasonal hop-skip-jump but it's always nice to see if the upstairs companies are getting any traction…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Octopus Energy ignoring my request to correct my address.
Hi, I have recently moved into a new property and have been trying to register myself with Octopus Energy as the new occupier. Unfortunately, when I contacted them, I was told that the meter for my property is currently linked on the national industry database to a different address — an address which does not actually…
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Double Pole Isolator Installation
I am in the process of having an EV charger installed and need to have a double pole isolator put in to enable the installer to connect up the outdoor consumer unit they will use for the charger. Where I am struggling is to find out how I can get this isolator installed, given to do so the main incoming fuse needs to be…
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Saving £100 on burnams energy vat deal.
The prime minister said that he was removing VAT from energy bills. I know find out it is only going to be on the electricity part. I am a computer database geek and spreadsheet geek. I like to keep tabs on things. He claims that we could save £100 a year on our fuel bills. Checking my spread sheets, I used 3,545…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Octopus SM2 Elec S with 4 0's then 100 - problem with connecting to EON Next?
Hi Just switched from Octopus to EON Next. Octopus installed Elec SM2 meter S 00 0000 100 etc; make Toshiba. I seem to remember reading in this Forum that either the 4 0's and/or the 100 caused some sort of problem for some other suppliers connecting. Tried to find the thread but failed. Am I making this up or is it…
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Energy Ombudsman
How good are they? I've just made a complaint about Tomato Energy. I switched at the start of Sept 24 and so far have failed to provide Octopus the flow D86 so Octopus can't issue final bill that has over £400 of credit. The have also used the wrong reading when producing my first (and so far only) bill. I wasn't going to…
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Fuse Energy
Hi after receiving the latest mse email update I thought I'd better get a move on and find a cheaper energy deal, I compared on energy club and decided to switch to Fuse (cheapest in my case), however what energy club failed to say was they do a credit check ( I'm with octopus (London energy)and £194 in credit on electric…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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PROBLEMS SWITCHING TO FUSE ENERGY
My 12 month fix with Tulo Energy ends on 31st August and I used the MSE Cheap Energy Club to find a new deal, commencing on 1st September. I chose to switch to Fuse Energy's 'August 2026 (18m) V5'. I have received an email from Fuse informing me that the switch was completed on 21st August and they require my meter…
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Octopus final bill and credit refund issues
I switched electricity from Octopus to Fuse at the beginning of June. I also switched gas from EDF to Fuse. Both dumb meters. I received the final gas bill from EDF within a few days but I have been unable to get Octopus to issue a final electricity bill. In July Octopus automatically added £40 compensation to my credit…
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Night and day rates wrong way round
My energy company have my night time rates and day time rates the wrong way round, I thought they would pick it up when I told them they were entering them on the wrong side. I had to send pictures of my meter readings day & night a number of times,eventually they recalculated the bill and at one time I was £15000 in…
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British Gas: unable to access account/exit fees
Moved into a new house six weeks ago, where the supplier is BG. Informed them of the move and meter readings and registered the move online. However, something went wrong on BG's side, and no online account exists, so can't view any details and have been dealing with customer service for 6 weeks trying to resolve it. It's…
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Gas Meter Still Increasing Whilst Gas Isolated (Siemens/Landis+Gyr E6S)
Hi, I'll try to keep this short but can provide more details if required. Setup: my house has a Gas boiler and a Gas fire. My gas meter is old: Landis + Gyr E6S. It is not a smart meter. My boiler is Worcester Greenstar 42CDi serving underfloor heating downstairs, radiators upstairs and domestic hot water. In August last…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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AgileBuddy
I've been using the AgileBuddy website for a while. I'm on Agile tariff and if I compare my use with Agile itself, I would expect it to say they are equal but it doesn't. It says that agile is a few pounds per month more expensive than my actual Agile tariff. It makes me wonder how accurate it is with the other tariffs…
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Collective Energy Tariffs
Hi everyone I am new to the forum. Just wondering if anyone has the British Gas Collective Tariff Feb27. Does anyone know if there will be another collective when it ends because the cost of gas and electric will be sky high by February 2027.
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
For questions about water supply to your home.
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Most recent: A weird thing happened today! by Gonk1967
1 September at 9:06PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.