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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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E7 active period differs from billing period
While monitoring my energy usage I noticed that for the first 30 minutes my E7 (off peak) becomes active (Midnight - 00.30) I am being charged on the peak rate tariff not the off peak. As this is when all my appliances on off peak circuits start drawing power it's my highest cost of my E7 active period (Not tariff period).…
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Cheapest tariffs now non renewable electric
Noticed that on comparisons most of companies now selling non renewable electricity. this seems a recent change and includes eon and British Gas. A real shame :(
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Morrison Data Services - uncontactable!
My elderly m-i-l had a card through the door asking for a meter reading. We are now trying to submit same through the website and phone number on the card but it seems impossible. The website is down and the phone number just has a recorded announcement. Is this a wind-up or have they just turned everything off for…
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New Comms Hub 🐙 - No gas 1/2 hourly readings
Octopus told us that we had to have a new comms hub as our area was no longer supporting 3G as of Jan 2026. 🐙 engineer came, replaced comms hub and afterwards told us there was an issue and our smart gas meter was not sending 1/2 hourly readings. And that this was a ‘common problem’ following these comms hub replacements.…
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What on earth is going on with my electricity? Should I go to the Ombudsman?
Hi everyone. I was with Bulb before, but then Bulb was taken over by Octopus in 2023. By the way I have E7 storage heaters which were installed when the property was built, in 1999. These operate under the E7 system so I've always had a dual tariff. So Octopus have been weird about my bills, showing large credits but then…
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Moved: Growatt battery discharging too early - Octopus Flux setup help
This discussion has been moved.
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octopus new tariff july v1
a new tariff has appeared on octopus, still higher than what i took out in may with edf also no exit fees fixed till sept 26 so its still a no for me
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Can't Find My Fuse Tariff
My Fuse tariff is "Fuse Energy August 2025 Fixed (13m) V5" which is not listed on MSE Energy. Obviously the comparison is pretty useless unless its against the correct unit rate and standing charge. It works fine on Uswitch so maybe MSE don't want my referral money any more ;)
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New SNUG rates
Great to see the off peak staying the same
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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British Gas cancelled my fixed rate
Wondering if anyone has had the same experience and what the outcome was. So fixed my gas and electric early October. Received the confirmation emails and heard nothing more. Gas is fine but my electric tariff (Peaksave Sunday V10 fixed until november 2026) has been cancelled nearly 2 months after it was fixed. I was only…
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Impact of 2G/3G phase-out on SMETS1 smart meters.
E.ON have sent me a message as follows:"the 2G and 3G phase-out is coming. Your meter is going to lose its smart connectivity. To avoid inaccurate bills, book a replacement meter:"I have an Elster AS300P smart meter with associated AM110R communications hub. The gas meter is an Elster BK-G4EI even have the in-home device…
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New smart meter
I have ignored reminders from my provider every month when I give a new reading. I have received a letter telling me that the meter is "Aproching the end of it's working life". Can I say no to this? If not can I insist on it not being a smart meter. QUESTION: How would I know? This meter is a digital readout so I don't…
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Can't find E.on "Next Secure Fixed 12m v60" on Cheap Energy Club
I've been on this since November 9th, so not a new tariff. Perhaps one of the others are equivalent? Be useful to have a live comparison so I can keep an eye on it.
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Change from agile
I want to change from octopus agile in the winter months, looked at fuse for fixed deal but can’t find out how much they pay for solar, not that I generate much but it is something. anyone know how I find out that information of should I just swap to another octopus tariff?
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EV, Heat Pump & Solar
With all the options from different providers, I am finding impossible to understand my options. I have two Pure Electric cars, 12KW Solar Panels, Battery Storage and a Air to Water Heat Pump. Does anyone have a recommendation where I can benefit from goods rates for Charging, also the option to add a set rate for the Heat…
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RTS meter - can we carry on using this meter?
My mum has Economy 7 electric heating. She hasn't had a letter telling her that her RTS meter was going to be turned off, and since she has a digital meter I thought it wasn't affected and the RTS box was disconnected. The display on the meter cycles between day, night, total. A couple of months ago the night time reading…
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EON only passing on Govt reductions to Fixed Rate tariffs from January
I have been emailing EON to ask if I’m eligible for the April 26 reductions on my current fixed tariff, which ends in May 27. Contrary to their public website commitment to pass all reductions on to all, with no quibbling, my email from Eon stated that these reductions will only be for customers taking out Fixed Tariffs…
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Refund of credit after switching
Today is the tenth working day after receiving my final bill from EDF after switching away from them in October , what do I do if I fail to receive my credit today and is there any penalty I would be due ? As a side issue , I switched to them in October 24 paying them in front , my fixed tariff ended 6th October 25 and…
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