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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
I believe this business has been over charged for over a year, can we claim back money?
Not my business ( a small shop) but a close relatives who's been on estimated readings for years. His bills shot up to over £1000 a month (using 13000+ kWh per month which is ludicrous when the shop is the size of 2-3 large bedrooms). Currently the estimates i've been reading over a couple days have been just over 20kWh…
Can I take this to the ombudsman?
Nine weeks ago I complained to my energy supplier that I wasn't receiving any bills and that there appeared to be over £2000 in my account that I hadn't put there. They explained there was a mix up in the figures after I switched to them in April. They promised to sort the problem out. After some phone calls they did…
Energy company demanding new meter
I got one of these letters https://forums.moneysavingexpert.com/discussion/6401140/smart-meters-e-on-sneaky-new-end-of-meter-life-tactic/p1 They later denied it but I moved supplier. Anybody else been forced onto a smart meter? I heard you can ask for evidence to say it’s not working
Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
British Gas Threatening Legal Action - Note The Property Used No Energy From British Gas Whatsoever
This is quite a complex issue so forgive what will probably be a long explanation. However, British Gas are now threatening legal action if I don't pay them approx £200. I was one of two tenants in a property for one year across 2022 and 2023 - everything went through a letting agent rather than directly with the landlord.…
Rent-a-roof Solar, batteries and EV charging
There are some older threads on this subject which may be a bit out of date so starting a new one with new information related to my situation. I had solar panels fitted in 2011 as part of the rent-a-roof scheme. This has run fine all this time but my energy usage is increasing during the day as essentially, we have more…
Can I be forced to have a smart meter?
Hi, I'm new here so please forgive any faux pas... but here goes. We have solar panels on the roof, which don't make us a huge amount of money; but they make us more than they would otherwise because we have an old analog meter which actually rolls backwards while the panels are generating juice. Obviously we'd like to…
How to live without heating - save £000s
I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…
Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
Octopus Wheel - who has won more than 8 points
So Friday 13th and I have just won 800 points! Only ever won 8 points and had to do a double take as it did (or laptop wifi conn) did a bit of a jump in the middle of the spin so wasn't sure. Noted the win number just in case :) And it is possible to win more than 8 points on the spin (Should I buy a lottery ticket…
Dimplex Quantum British Gas tariff issue
Is anyone on the BG quantum tariff and had issues with heaters not charging? This is our first winter on this tariff. Over the last week the flat is getting colder so on my app I’ve slowly upped the temperature and noticed all the heaters just blow cold. Last night I set the temperature on my schedules to 26 degrees (all 3…
FREE electricity from Octopus
I signed up for this - without really knowing much about it Anybody have any more knowledge ?
Octopus Electricity Only NOT Economy 7 Tarriff
As title suggests does anyone know the current and post 01/10 Octopus Electricity Only NOT Economy 7 Tarriffs for the Eastern Region?
Credit for 'free' energy even though SM2 isn't sending data to Octopus
Just submitted meter readings and getting statement from Octopus they have attributed a nominal amount for the 'free energy' periods. This is really fair and unexpected and I applaud Octopus for doing this. On at least 3 occasions I wasn't even at home between 1-2pm.
Being taking to court for extortionate Gas and Electric bill - please help.
Hello, I am writing this post in hope for some help and guidance - I must also say I am extremely stressed with what I believe, sadly, are suicidal thoughts. Any help may be beneficial to me and my family, please do be kind. Sometime last year I was going through a crisis with redundancy looming at work, after giving over…
Back Up Generator
I have a friend who has a child with cerebral palsy. As he gets older and bigger, she relies more and more on lifting equipment during their daily lives. Her existing energy supplier has offered her a back up generator but she'd really like the freedom to switch suppliers. Are there people on here who have experience of…
Variable vs Fixed Options Advice
Over the past couple of days I have spent hours looking at various fixed and variable tariffs on offer, for two properties (mine and an elderly relative's). My brain has now turned to mush and I feel incredibly stupid. I could really be doing with fresh eyes and some sense to help me figure this out. My case: low usage…
Octopus Octoplus free summer energy sessions don't forget to sign up
If you haven't received an email pop to your octopus account on a Web browser and you should see a sign me up button there or on the octopus section. 1st session tomorrow
Scottish Power mysterious meter
Hi, we are in a surreal situation * We bought a semi detached house over a year ago which was part of a much larger estate but we couldn't locate the meter * Previous owner sent the change of tenancy of this mysterious meter, we refused to sign because we didn't know the location and we found out it was on a Business…

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