Energy

Discuss your utility providers, bills, usage and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water and other fuels.

Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
Does Octopus offer variable direct debit?
Question is in the subject - does Octopus offer this? Hopefully I'm using the correct terminology but what I mean is that each month, my full invoice amount will be debited rather than an estimated yearly usage divided by 12?
Wanting to cap gas supply
Hi, We're about to move into our new home. It's currently got electric storage heaters and the gas supply is only for a fire in the front room which we are wanting removed. I've spoken to our planned energy supplier but they seem to be contradicting what I've researched. We are looking into having the gas supply ideally…
Demand Flexibility Service 2023
National Grid appear to have confirmed that they intend to run last year's DFS scheme again this winter, whereby consumers may get paid for load shifting (i.e. avoiding electricity use during peak times) in order to reduce the overall demand on the grid. Some users were significantly rewarded for their efforts, personally,…
Problems with new smart meter fitted April 2022
Firstly I would like to state that I have been a customer of EDF for a long time ( since 2017) and have never been in a situation where my usage has been in question and then find myself with a massive bill... I have usually been in credit and had money refunded to me. As EDF are aware I have a serious medical condition…
British Gas want my dd to go from £75 a month to £520!!
Just got my latest bill, a couple of months ago I was in credit by £111, now I am in credit by £190. I pay £75 per month and never use more than that. They estimate my annual useage to be just under £700. And yet they want to put my direct debit up to just over £520! what are the odds this is going to be a pain to get…
Can you get any help with the cost of DIY insulation?
I'd qualify for the Great British Insulation Scheme by council tax band and EPC rating, though I see that expires next week. I'd love to add some loft insulation but don't want to have people trying to fight their way around all the junk up there and would like to do it myself. I assume they wouldn't allow this, even if I…
Energy news in general
For GENERAL observations and information not related to specific suppliers.
Process of changing suppliers, I think I've made a mistake
Hi. I recently moved suppliers from EDF to So Energy. The process was completed at the beginning of last week. Seeing as I'm now paying SE and because I am heavily in credit with EDF (~£700's worth) I cancelled my direct debit because I didn't think it was needed anymore and didn't want two direct debits to energy…
Economy 10
I have Dimplex electric radiators that run on Economy 10 but am struggling to find a utility provider that offers an Economy 10 tariff and my current heating bills are through the roof! Thank you
Think Smart Gas meter is broken and British Gas owe me money??
My smart meter device (the small screen one you plug in to view real time usage etc) hasn't been showing the right gas usage since about Jan/Feb last year maybe. It just said £6.52 daily use every single day. I ignored it really as I just assumed it was the monitor not connecting properly and we don't keep the monitor when…
EonNext tariff
Had a text message from eon next about a winter support tariff giving 25% off standard prices and number to call. Does anyone know anything about this? Seems too good to be true!
Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
House with solid brick walls and external insulation
I hope this is the right place to ask this question. I'm viewing a house on Monday that has solid walls. According to the EPC (C, potential for B) , it has external wall insulation. I can't see that in the photos - the house and its partner semi-detached house are white while other houses in the street are plain brick, but…
Octopus: difference between IHD readings and actual bill
This discussion was created from comments split from: Octopus account slow to update..
EDF Energy Bill and Government rebate
Interesting bill from EDF. (Image removed by Forum Team) It seems to indicate that I am not getting the benefit of the government rebate and EDF are pocketing the money. On the bill EDF deduct the rebate from our Direct debit payment. The explanation EDF have given is that this is the money paid to us as a refund. What…
Octopus account slow to update.
Anyone else notice that their Octopus energy account is slow to update to reflect payments taken?I had a payment teken 3 or 4 days ago, and it still hasn't changed. The money definately left my account What happened to the age of the computer? Instantaneous? Carrier pigeon more like!
Scottish Power and SEG
About a month and a half ago, I applied to Scottish Power for SEG for my solar panels. And since then, I have heard nothing. Any follow up emails have disappeared into the void. I have contacted Scottish Power via their Chatbot only to be told to contact them directly using the same email address. Does anyone have any tips…
Energy Price Cap Calculator - where is it???
Am I going mad, or it the Energy Price Cap Calculator tool missing from the article by Chris Knight called: "Energy Price Cap Calculator – how much less will you pay from October?" from Monday 25 September? I'm keen to see how much I'll be paying but I can't seem to find the "tool" mentioned in the article to "plug my…
Air source heat pump and solar.
Been offered an air source heat pump and solar panels to replace an oil fired central heating boiler. Anyone have experience of this? Is this a good idea?
Solar Together
I received a letter from my local council offering me the chance to take part in the Solar Together initiative - it appears that they want to use joint purchasing power to get multiple households to sign up at the same time for solar panels (and optionally batteries). Since there is no commitment until later I have signed…

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Mortgage rates fall as Bank of England unexpectedly holds UK rates – so should you fix?
Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%. Mortgage experts have told MoneySavingExpert.com that further cuts are possible in the short-term after the base rate was held at 5.25% this month, following 14 consecutive rises.
Water bills to rise by less than planned from April 2024 as firms hit with £114 million penalty – here's what we know
Some water bills in England and Wales could rise by less than planned from April 2024, as 12 water companies have been hit with a collective £114 million penalty for missing targets on pollution, leaks and customer service.
Octopus Tracker energy tariff – could it save you £100s on your energy bills?
The Octopus Tracker tariff is not right for everyone, but if you're willing to regularly keep track of daily price changes, it could mean big savings.
Ocado shopper? Christmas delivery slots are launching this week – here's what we know
Ocado is opening up its first round of Christmas delivery slots this week.
Last chance: Stock up on standard first-class stamps before prices rise by 14% next week
You've got just days left to stock up on first-class stamps before prices rise by 14%. From 2 October, the cost of a first-class stamp will be hiked to £1.25 – but if you buy stamps at their current price this week, you'll still be able to use them later.
'Unfair' standing charges need to go: MPs back Martin's and MSE's calls for energy bill overhaul
Energy standing charges unfairly penalise households on lower incomes and those looking to cut their usage, a cross-party group of MPs have said in a new report published today.
NatWest and RBS to close at least 134 branches in 2023/24 – here's the full list, plus alternatives
The NatWest Group will shut at least 143 of its bank branches throughout 2023 and 2024 following its latest announcement.
Bank of Scotland, Halifax and Lloyds to close 35 more branches in 2023/24 – here's the full list, plus alternatives
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, have announced they'll close at least 35 more branches between them over the next 12 months.
Martin Lewis: Are you an E.on customer? Here's an easy way to cut what you pay for energy
E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis.

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