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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus and my Credit Score
Hi all, I was transferred to Octopus Enery when Avro ceased trading last year. I have since had a notification fro Credit Karma that my score had declined. I logged in to find out why and it is because Octopus Energy have set up a new account and are reporting payment history etc as though it is a credit account. I have…
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Eon Next Complaint - At Wits End
In a nutshell, there was a mess up with my energy export payments. Eon have admitted the fault is theirs but thought a £150 discount on the £1000 owed is appropriate. The Ombudsman agreed with Eon but later said I shouldn't have to pay the whole cost as the error lies with Eon Next but couldn't change the decision after it…
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Can someone help me understand my daughters gas and electric bill
My daughter moved in to temporary accommodation and her support worker set up an account for gas and electric with OVO on the simpler energy tariff which is £98.71 a month but we don't know why she choose this tariff so would anyone know why she choose this tariff as £98.71 a month seems a lot. The first payment of £98.71…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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EV charger installation and fuse upgrade questions
We're planning to get an EV charger installed. I've just ordered a Zappi Glo, and am getting quotes for installation. There is a complication in that our main fuse is 60A and we've been advised that we will need to get it upgraded to 100A. This in turn will involve getting our main tails upgraded from 16mm to 25mm. I'm…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Tomatopia Discussion 2026
Happy New Year! I thought we need a new Thread to discuss this - because not everyone uses Facebook. Has anyone else heard anything?
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New DFS TESTS
https://www.neso.energy/document/385526/download
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Eon next power up
Eon next have invited me to sign up for their PowerUp event tomorrow from 10:00am to 12:00pm. “Your target is to use 1% more electricity than you usually would during this time” “If you hit your target, we’ll give you £0.20 credit for every extra kWh of electricity you use.” Anybody else participating?
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Smart gas meter will never work. Has technology changed?
Got a decent deal with UW a few years ago, as long as i had smart meters fitted. I did some research and as my gas meter is in the basement and appx 20+ meters from the electric meter it wouldn't send the data. So they fitted the meter anyway, and sure enough it doesn't work. I'm looking for a new supplier, and a lot of…
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EON Next MSE tarrif not showing on EOn site
Gday all I am with Eon next and my tariff ends soon MSE energy club shows "Next Fixed 24m Exclusive v3" - nearest Eon tariff on their site is " Next Fixed 24m v52" which is dearer. So my question is can I safely pick the tariff using the energy club? (don't want duplicate eon accounts and DDs) Thanks in anticipation
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Octopus Home Mini problems..?
Annoyingly, for the second week on the trot the Mini has lost its connection. Both have happened late on a Sunday night. On both occasions a simple "switch it off, and on again" has solved the issue, but I do wonder what is causing it and if I'll need to ask them to replace it. Anyone else finding issues?
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British Gas fiasco - any advice very welcome!
Hi all - I’m not sure whether we can actually do anything about this, but at least if not this might be a lesson for anyone else who is with British Gas! I had an email to say my fixed rate tariff ends early September, so out of curiosity I logged into my British Gas account to see how things were. I get an email every…
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Octopus Monday Scratchcards
Yes no more getting up early to bag a coffee. From an email to Octopus Pros* today. Introducing the Monday Scratchcard: fairer free coffees, even more prizes Tens of thousands of treats, from free coffees to tasty snacks, dinner delivery discounts, chocolate bars and more will be up for grabs weekly to make Mondays a…
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How to compare tariffs when you have SEG and EV??
We have been with Eon for a few years and were happy with their tariffs for SEG and EV overnight charging. Now they have more than halved the proposed SEG we are not! However, I can't seem to find an easy way to compare energy tariffs when you want to include having an EV (so cheaper overnight electricity pricing) and…
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Just had Scottish Power salesmen round my door
I'm currently with Octopus and they got me to switch but I'm going to use the 14 day cooling off period to look into the prices. When I do the price comparison on this website Fuse comes out cheapest. Maybe I should switch to them instead?
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Octopus Energy tariff complications
Hi. I'm new to the forum and I have some thoughts/comments on Octopus tariffs. I've been a fan of Greg Jackson's company and a user of Octopus at homes in both Cambridge and Cornwall over some years. We have an air source heat pump at one location, PV panels and ESS batteries at both locations and have just installed EV…
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Help with the MSE energy club switch cashback.
Hello everyone. I used the MSE energy club to switch to an EON next fixed tariff (EON Next Fixed 16m V1) back in January which came with MSE cashback. It tracked correctly on the mse site and stated it could see we were in a switch etc and to check back another time for progress on cashback. Now today when I login to my…
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Stop quarterly direct debit changes
To keep things simple I'm going to round all numbers here. I spend £600/ year on electricity including standing charges. That's £50/ month. Every year though my company contacts me at this time of year and says "we're reducing your bill to £20/ month" because you've used less energy over the summer. If do nothing... they…
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British Gas Billing Nightmare
Back in May this year I noticed that my balance with BG was £3,500 in credit, intrigued I checked my May statement and it indeed said my electricity account was that much in credit. I checked the statement and noticed that the readings didn't look right, so we took a meter reading. In the meantime I noticed that the bill…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.