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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.2K discussions 28.1K comments Most recent: 4,500% increase in Thames Water bill via Direct Debit by dunstonh 7 September at 8:30PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

389 discussions 11.5K comments Most recent: Stopping payment of gas standing charge by Netexporter 9 September at 12:10PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.9K comments Most recent: Multi fuel stove novice Which smokeless coal? by Swipe 8 September at 6:34PM

New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
Is it as black & white as going for the first option on the MSE Energy Club?
Caps Percentages Guesses. So much easier (for me) dealing with something like car insurance. That price is £300, that other price is £200, I'll go for the £200 job done move on. This talk of caps and percentages up, down, sideways & then guesses just baffles me tbh, so I went on the MSE Energy Club site. Detected I'm…
Economy 10 & Smart Meters
I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…
Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
British Gas - early exit fees
I’m currently on an EV tariff with BG which expires on 27 November. My account is £2900 in credit as they haven’t billed me since June 2024! I have contacted them multiple times to request a bill but still this hasn’t been generated. They even put my monthly payment us from £225 to £440 because the credit balance hasn’t…
Changing supplier for gas/electric
I'm totally confused. Ive stuck with the same supplier for the last 5 years partly because of familiarity and ease. Would just like some advice please. At the moment I am with Utilita and have been fairly happy. I pay monthly and like to be able to see what I have used each day. However now they are changing the tariffs…
UTILITA NO STANDING CHARGE ENDING
Your tariffs are endingWe’re moving you onto our cheapest alternative tariffs for your payment method. Hi MARK, We are discontinuing your tariffs on 30 September. From 1 October, your tariffs will change to include a standing charge. These will be our cheapest tariffs for the way you pay for your energy. Remember, your…
Previous Tenant Debt In FM Name
Hi, I’m looking for advice as I appear to be hitting my head against a brick wall! Family member moved into a council property, and the previous tenant had an outstanding bill with British Gas. (please also note that when my family member moved into the property the that it was capped and had to be uncapped when they moved…
Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
Reading Atlas Mk10D Multirate Meter
I'm trying to help an outfit review their electricity cost, tariff etc. It's a three phase supply with an EDMI Atlas Mk10D meter. They're being billed by SSE on a dual rate, and every single reading on their bills is estimated. So an early step would be to get real meter readings to them. The problem is I can't make sense…
Half hourly data settlement
Hi, got an email from Eon saying they are introducing 'half hourly data settlement'. Anybody know about this change? seems to be industry wide. The only thing i care about is will this cost more for me. Thanks.
My tariff not shown
I have just chosen a new deal with Eon and the tariff I am on (Next Secure Fixed 12M V47) is not shown in the drop down menu on the Cheap Energy Club webpage. How do I choose this to update my status?
OFGEM - Winter 2025/2026 Standing Charge Plans
Energy regulator Ofgem has proposed that by winter 2025/26, all energy suppliers will be required to offer a low or zero standing charge Price Capped energy tariff. UTILITA is the only supplier that currently offers a zero SC tariff, but with considerably higher unit rates - if you are a very light energy user possibly a…
Outfox the Market reviews: add your feedback
MSE Update 17 December 2018: Also see our news story: Outfox the Market customers vent fury over energy bill hikes This is a feedback thread on energy supplier Outfox the Market Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is…
Winter Fuel
Bearing in mind it is September 7th today, I note that if people want to opt out of the WFP if they are on over £35,000 they need to opt out by 14 September or 12 September, yet people won’t be receiving a letter until October or November. If I had not searched I would not have known, has it been posted everywhere, why…
Tariffs for EV and solar (no gas)
Hi All, I've just got myself an EV and home charger port and will be getting a heat pump and solar panels installed later this month. I have an induction cooker and I'm pretty sure I wont have anything that relies on gas by the end of this month. Can I do away with a gas tariff entirely and lose the standing charge? Also,…
EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
Home Energy.
Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.
Shared electric meter and six sets of standing charges
Hi all, I live in a flat managed by a Managing Agent in Scotland. The Managing Agent is probably not the best but is far from the worst. They are irresponsive and operate a large number of properties and the service offered is in my view just not very good. Each block of my development has six flats and the fees and…
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Have EV, solar panels, battery and heat pump: Which Octopus tariff is best?
Over the past several years, I have installed a bunch of solar panels, a battery and a heat pump. I also have an electric vehicle. I am on Octopus, but I can't figure out what is the best tariff for me. I'd appreciate pearls of wisdom from the readers of this forum. :smile: