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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Smart Meters for Medium Pressure Gas Meters
Hi everyone, Following a request for smart meters at my property, I have had a visit from an EON meter engineer who has advised me that I am unable to have a gas smart meter installed due to my meter being a medium pressure meter. Has anyone else had this problem and are there other suppliers who have capabilites and…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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We are £1326.26 in credit with our gas and electric, should we ask for it back?
Its been a cold winter so far here in England and we’ve used £681.78 this month for gas and electric, I live with 3 other people in a big 4 bedroom house which is over 150 years old, and we have the heating on all the time, my housemates opens the window if its too hot instead of turning down the heating and one housemate…
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Octopus Energy to pass on Autumn Budget savings to both variable AND fixed customers
Octopus Energy customers on fixed tariffs WILL see the proposed '£150 energy saving' announced in the Autumn Budget passed on to their bills, the provider has announced. MoneySavingExpert.com founder Martin Lewis has been lobbying the Government in recent weeks to ensure the savings aren't just applied to those on standard…
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Octopus Snug and clock issues
Hi, we have just gone over to Snug tariff. Things have not been going too well. I look after my elderly, unwell Mum, in a house which gets cold in Winter. We have been enjoying the benefits of 9p per Kwh at cheap rate, but now the clock, controlled by Octopus and our SMETS2 meter, has gone wrong! The heating has been…
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Fuse - do bills exist?
How do I get a fuse bill where it shows my consumption for the month? I googled this & it mentioned checking emails. I have - nothing there beyond a total price amount saying what will be collected. Can't seem to find anything in the app either beyond a price amount. Nothing that shows I've used X electricity and Y gas for…
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Octopus generated a mid period for gas
I just noticed that Octopus have generated a mid month gas bill but there’s been no tariff change, still on tracker Dec24 duh have to ring tomorrow, hugely annoyed since my wife passed away on Monday.
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Disconnect power or pay standingcharges
Our house is going to be empty for 3-4 months. We do not want the electricity/gas to keep running in this period as standing charges will rack up. I am inclined to get them cut off for time being. But if I get them cut off will the charge me for cutting and reconnecting after 3-4 months? Just trying to work best option.
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Comms Hub Fault?
I suspect that the answer to this will be to ring the supplier and register a fault, however, thought it was worth digging a bit here first. I noticed this morning that we'd had no meter readings sent to Octopus since the early hours of Monday. The use is still showing on the daily graphs in the Octopus app, but the weekly…
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Payments Overview
I've been with Octopus for some time now and following Martin's show a few weeks ago I took his advice and looked at my energy spending and payments forecast. My payments were £150 and balance £420 and my forecast for exactly 12 months later was around £11 higher and at no point in the 12 months was I expected to be less…
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Smart meter
Following a recen upgrade of my gas amd associated smart meter, the energy provider no longer gets a signal with the reading. The electric meter equipment was also changed but is in a different outside cupboard and works. It looks like the new smart meter is sited below a little metal shelf and is fixed to the gas meter…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Warm home discount when you've changed suppliers
I was with Octopus on the 24th Aug which is the qualifying date but I am now with British gas. I rang and applied for the discount and gave the details asked for but weeks later octopus are saying that they won't pay and that my new supplier should pay, Is this correct?
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Single Person Living Alone - Energy Cost Prediction
Hi everyone, I’m moving into my new home soon — it’s a block of five houses and I’m in the middle one. The property has an EPC rating of B, so fairly energy-efficient. I’ll be out of the house Monday to Friday for work, and I shower at the gym every morning, so my water and energy usage should be on the lower side. I’ve…
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Electric heating only flat
Hi If anyone has electric only heating, how have they found the bills? There is a 2 bed flat I am interested in, but it is ground floor and I am worried about the costs to heat the flat. Having spoken to some people who live in the block, they have said the bills can range from £75pm in the summer, up to £200-£300 for the…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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Intelligent Octopus Go limiting cheap charging.
Octopus are limiting their off peak charging rates on Intelligent Go to 6 hours a day from January 2026. This will effectively be 42kwh max per day but Ohme chargers often lower the charge rate according to the grid thereby going over the 6 hours. Octopus are blaming Ohme, hopefully it will be resolved before the limit is…
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Proving ownership of solar panels
Hi All, We had solar panels installed in 2013 through a company called pretty green energy who have since gone bust, we paid half of the installation up front with the remainder to be paid via the feed in tariff. I have been doing some enquiring around this and it seems the panels where registered when installed but never…
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OVO meter nightmare
Hello, new here, hoping for a bit of clarity on some issues I've had with OVO. Long story, I'll try to keep it brief. October 24, we sign for tenancy of house, it has an old style prepayment meter, storage heaters and immersion for hot water. We contact OVO about the key etc, and assume it's on Economy 7 due to set up,…
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Most recent: Forced to have a water meter by littlemoney
12 December at 7:10PM
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