Imprecise consumption readings from Ecotricity

WalterPuffin

I recently moved from Octopus to Ecotricity for gas and electric.  This was based on the Cheap Energy Club recommendation for a lower-price fixed tariff.

The Octopus app gave me daily, weekly and monthly consumption figures to three decimal places.  The Ecotricity app and website offer one decimal place for electric and zero decimal places for gas usage.

Is this the norm ?  Anyone any experience if this issue, and whether it can be resolved ?  (Still waiting for a reply from Ecotricity itself so wanted to ask here too as that may be quicker).

Thanks.

vic_sf49

The Octopus app shows two decimal places for me, although they bill me to one decimal place. 

Surely it's just what they've coded their app / website to show, so there's nothing to be fixed with Ecotricity. 

MattMattMattUK

WalterPuffin said:

I recently moved from Octopus to Ecotricity for gas and electric.  This was based on the Cheap Energy Club recommendation for a lower-price fixed tariff.

The Octopus app gave me daily, weekly and monthly consumption figures to three decimal places.  The Ecotricity app and website offer one decimal place for electric and zero decimal places for gas usage.

Is this the norm ?  Anyone any experience if this issue, and whether it can be resolved ?  (Still waiting for a reply from Ecotricity itself so wanted to ask here too as that may be quicker).

Thanks.

Octopus is two decimal places, not three. It does not impact your bills and is not an issue, there is nothing to resolve.

stripling

Fuse gives me 3 decimal places......  😁