Energy

My FIT licensee is Octopus. They've performed well over the past few years. They send me a web link quarterly. I follow the link and submit my generation reading. They settle up very promptly, usually within a few days. The most recent reading was submitted 18th September 2026. Octopus promptly calculated the FIT payment…

We received letters from OVO and Affinity Water, giving us a final bills and confirmation of account closure. But the trouble is we didn't request for these closures and are not planning to move out or change suppliers. I telephoned OVO energy, and they said someone had cancelled our account (online) at the address, but…

Hello, I am with BG and fixed deal ends on 1.11.26; i pay by DD and my account is in credit of £180. My new tarriff was increasing by £80 per month so I switched yesterday to a cheaper fixed rate. My balance tracker estimates i should be in debit of £13 at my next DD review on 1.10.26. i will allow my next BG DD to go…

I'd weighed up all options and Fuse looked good, and was supported my ML. So last weekend I started the process of getting more details and then (potentially) signing up. Oh what a faff, the website didn't work properly on laptop, so I downloaded the app, which allowed me to enter some details, but not all, clearly app not…

I switched energy supplier (dual fuel) at the end of July '26 and provided both old and new energy suppliers with exactly the same gas and electricity meter readings as requested. These readings were correct. Unfortunately, the new supplier somehow incorrectly recorded the initial gas meter reading. Surprise, surprise the…

when I initially switched from Octopus to Fuse the search calculation showed a similar tariff to what I was previously on. Staying with Octopus after the end of my fixed rate meant a much higher cost, so I decided to switch. My first payment was for the partial Month, so Fuse only took a fraction of the expected Month…

During installation of smart meters, the engineer asked for our WiFi password. Why this needed for Smart meter set up?

Hi, Just thought I'd share some ponderings about when to renew my fix given the upward trends in prices, and the unknowable potential for them to keep going up (or down). My current elec-only fix stops at end-Sept, and I've been monitoring the fixes that would have been available to me over the last few weeks if I had…

I switched to Fuse Energy on Mon 14.09.26 and came on supply Wed 16.09.26. I have just checked via the MSE Cheap Energy Club and Fuse now have a cheaper tariff. How am I best to switch to the new tariff? Can I switch via the MSE CEC for £20 cashback again, or do I need to contact Fuse to move me to the new tariff?

Hi I've been told by British Gas that I must have smart meters fitted now and if I don't then my meters that I have will become my responsibility and I would like to know if this is true or are they spinning me a yarn to make me have them because I have been saying no for years I have always paid my bills never been an…

Greetings all, Thought I'd share the real world before/ after consumption data from our household after we replaced our 5 year old Worcester Bosch Greenstar with a Viessmann 200-W System boiler. In a nutshell, we are consuming ~31% less gas YoY with the only other variable being the replacement of our large K22 radiators…

Hi all, We're due to come to the end of our fixed British Gas tariff "Peaksave Super Sunday v6" (which no comparison site seems to have heard of) and weighing up options given the price cap increase in October. We've been told by BG that we can switch now without fees, and will be switched to their Standard Variable Tariff…

I've been considering getting a home battery installed (without solar). We have an EV already and are on octopus energy (go) who offer this as an option. I check my recent bills and we are paying around £100 a month for electric, around £15 of which is standing charge. Octopus have a 10KWh for around £5500 which would…

Hello, looking for opinion/advice on this please…. I have a property which I had rented out to tenants. The tenants signed up with an Energy supplier and paid their bills. The tenants then executed the "break clause" in their tenancy agreement to end it, correctly paid and closed their energy account. All good. I put the…

Hi everyone, I’m wondering whether anyone else has experienced something similar with ScottishPower, because I’m currently dealing with a situation where I was given clear information about how my account would be handled, relied on that information, and what has actually happened appears to be the opposite. My…

I'm due my first DD from Fuse, after moving from OVO last month. I don't know how much it will be yet, so was playing around on the app, and if I want a fixed DD, they'll impose an adjustment of £1000 to what I'd been quoted when I switched or an extra £80+ per month. I've had my OVO rebate, but that's not the point. Is…

I’m currently taking a complaint about E.ON Next to the Energy Ombudsman and wanted to share so people are aware (and get advice). Short version: E.ON confirmed in writing that my existing fixed tariff would transfer when I moved house. After a series of failed transfer attempts, E.ON eventually took over the supply,…

I am installing batteries so that I can take advantage of off-peak electricity, yet I am becoming very frustrated as most cheap off peak rates insist on me having an EV and/or a solar array. Anyone got any suggestions? I don't want a car, and am not keen on installing solar just yet.

My MSE Octopus fix is about to end and the Energy club found me some new fixes to look at. The cheapest is Home Energy, a small / relatively unknown supplier. There are no early exit fees and this switch is forecast to save us 10% on both sources, which is decent. Next ones on the list are the likes of So Energy, Outfox…

Hi, I have recently moved into a new property and have been trying to register myself with Octopus Energy as the new occupier. Unfortunately, when I contacted them, I was told that the meter for my property is currently linked on the national industry database to a different address — an address which does not actually…