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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.1K discussions 27.8K comments Most recent: Paying by standing order by mmmmikey Today at 5:37PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

378 discussions 11.3K comments Most recent: BUS Scheme likely to extend to Air to Air Heat Pumps :) by silverwhistle 14 July at 9:05PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.8K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by WJB1971 11 July at 12:48PM

Dual or single fuel tariff?
I had gas boiler and everything else running on electric (used to have storage heaters ..now removed so get night rates on electric as well as day rates) now boiler removed as well so no gas usage at all.I have been on dual fuel tariff with outfox just paying standing charge for gas with zero usage of gas . Now looking to…
Smart Meter Apps - Bright, Loop Or Something Else ?
Did a search on here and couldn't find much on the pros and cons of each or any others to use. I am with Eon Next and have their app. I have also downloaded both Bright and Loop. Meters were installed yesterday Eon is currently showing electric but not gas use. Basic usage charts, defaults to £s and have to change it back…
Reselling Electricity
I live in a building which has 116 residential apartments and 6 commercial units. We have one main meter coming into the building and then we have our own sub meters. The caretaker takes a meter reading and then the total consumption is then subtracted from the main meter which is then in the service charge budget as…
Considering AHSP or Solar Panels
We are thinking about either getting an AHSP or Solar Panel system with a battery but there is so much information out there and I could do with some advice or recommendations. We live in Norfolk so plenty of sunshine. A few of our neighbours have solar panels and our roof is east/west facing. We only have electric so it…
Nationwide Renewables - Solar Panels
Has anyone else had dealings with Nationwide Renewables? They installed Solar Panels at my Fathers last July but have yet to provide any certification at all. They are not MCS certified and not a part of the REAL registration scheme or even subscribing to the Ombudsman. I'm in discussion with a Complaints Manager who,…
new octopus 14mth fix
i see another new 14 month fix is out on octopus gas is again cheaper also electric SC has came down a lot also price per unit is down so worth checking it out
Air Source Heat Pumps and the Shared Ownership problems
Good day all Purchased a 50% share in a Shared Ownership property in July last year and knew the property came with an Air Source Heat Pump - moved in, in Sept 2024 and within a month the ASHP decided it had worked hard enough and quit on us which transpires is the Nibe 360P Fighter (BBC articles and numerous other news…
Octopus Flux April 25 - Ouch
Just seen the new rates for Eastern region, they certainly don’t want you export during day rates. SC down 2.4% import up 6.8% export c26%. Anyone got experience on Intelligent Flux ? perhaps @Screwdriva . I have run my figures for flux ytd and Apr-Jun (last year’s usage) not looking good.
Octopus From July 25 Published Rates
Can Anyone Share Octopus From July 25 Published Rates Pease
Free electric??? Temp
Hi ya I am with a client and is struggling to pay for his energy and always runs out of electric a week before he gets paid I have heard of a way you can get free energy short term but can't remember where it was it seen it. Any ideas? Thanks
How do I find my existing tariff ?
If some kind person could tell me as I've been spending too long logged into their site to try and figure it out. i.e. name of tarrif and price per Kwh etc? Edit: Sorry I forgot to mention I'm with Octopus
Smart meter issues ongoing - advise please
Hi all, I'm afraid this is a long story that I'll try to summarise. In April I received an estimated bill from EON of approximately £400. I knew this was a massive overestimate as our monthly direct debit was just under £200 for duel fuel and we were £700 in credit. Interestingly when I had previously tried to claim back…
British gas overcharging
Help- I have been with british gas for several years, I recently had solar panels fitted so decided to switch to Octopus energy. My BG statement online have always shown that I am in credit,so much so they reduced my monthly payments in January to £27.27, I have a smart metre and noticed that my readings online had an E so…
Utility Warehouse Charges
I have been trying for many months to get Utility Warehouse to speak to us about our Electricity Bills for our tiny church. We use electricity for about one and a half to two hours a week for eight light-bulbs, and Infra-Red heaters during the winter. Eighteen months ago our bill was about £400 per annum. It then jumped to…
Energy: Find the cheapest supplier & earn cashback
This thread is specifically to discuss the content of the Gas & Electricity plus Cashback Article To discuss or ask a question about this article: click reply Read the old thread here
How long before IHD starts to show gas usage?
Good afternoon all. We've recently had gas and electricity smart meters installed and although the IHD has been showing the electricity kWh etc from the off we're still waiting for the gas usage to start showing. I've heard that it can take a couple of weeks for a gas meter to start communicating all the way to the…
Flexible Octopus Tariff
Once an existing Octopus account is migrated to Smart Meters(gas & elec), does the continuing "Flexible Octopus" tariff now offer the possibility to use off peak hour discounts?. Didn't seem clear from Octopus enquiry. Of course it wasn't available from old meters.
Flexible Octopus tariff confusion
Good afternoon, For the past few years family friend been on Octopus Energy and their "Flexible Octopus" tariff (but not on elec/gas Smart Meters). This last few weeks Octopus migrated them to Smart Meters (elec/gas). They're still by defaukt on "Flexible Octopus" and I'm led to believe they can maximise the Smart Meters…
OVO billing issue
I recently moved house and closed my account with Ovo which had been energy provider for over 4 years. When I closed my account, it was over £1000 in credit. I was told the credit would be reimbursed as soon as they issued the final bill, within 4 weeks. Time went by and I contacted them multiple times, but nothing was…
Octopus Go (not Intelligent)
As far as I can see Octopus Go just uses fixed times of day to switch rates. Does anyone know if it records usage in two registers, like E7? I can't do anything until our meter's fixed, which I hope will be tomorrow. I'm wondering if I should play safe with a tariff that won't completely fail if the smart meter comms play…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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