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Electric prices
Can anyone help. My mam lives in 1 bedroom bungalow on her own, has1 tv, sky, charges her phone, sits with candles cis her ekectruc us di high. She used to have e7 now has gas ch. Her electric is 55 a month. Mine I live in 3 bed semi, 6 people, 3 xboxes 4 tvs etc kids leave lights on etc, my combined gas and lec is 145 a…
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Octopus Fixed and Intelligent drive pack
The £30 drive pack is my best option by far. I have an Ohme home pro. Trying to sign up it's hard to make any progress. I have gone through the sign up process, it says we'll tell you when we've added it. No confirmation email or anything. If I ask octopus help via email (since anything else seems to no longer be an…
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Scam Call? EDF MPAAS?
I received a call supposed to be from MPAAS on number 03308088910 I was told they had been instructed by EDF to send out someone to come and turn off my Gas Meter as it is not working properly . I received a Statement off EDF 23rd with my gas and electric meter readings. I would not confime anything, but was dismayed that…
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MSE Energy Big Switch Oct 2025
I have received email about the latest Collective Switch for energy and have tried to check the tariff details through the cheap energy club. But when I try the links, I get the message: Unfortunately, you're not eligible for this tariff This may be because it's not compatible with how you pay for energy (eg, it's Direct…
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Wrong entry on credit file, huge impact - where do I stand?
Hi, So earlier in the year I completed a energy switch from one supplier to another as my cheap deal had reached the end of term. EDF agreed the handover meter readings and all was well I thought. New payments have gone via direct debit to new supplier, old direct debit still live to clear/refund any over or under…
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MSE News: Ovo Energy to double cost of home EV charging for some – should you ditch and switch?
Ovo Energy is hiking the cost of the electricity unit rate on its popular 'Charge Anytime' electric vehicle (EV) add-on from 7p/kWh to 14p/kWh on Tuesday 4 November, while launching new optional monthly subscriptions at the same time. If you're an existing Charge Anytime user, you'll need to weigh up whether to stick with…
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Moved: Eon Next demanding more proof of solar ownership
This discussion has been moved.
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Final Bill Credit Repayment - Octopus Energy
I've recently left Octopus Energy, I switched away from them on the 26th August and I got a final bill from them on the 9th of September which clearly stated the balance owing to me would be repaid by the 24th of September but this wasn't paid over until the 20th of October. I had to chase to get this refund and I was sure…
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Nationwide Renewables - Solar Panels
Has anyone else had dealings with Nationwide Renewables? They installed Solar Panels at my Fathers last July but have yet to provide any certification at all. They are not MCS certified and not a part of the REAL registration scheme or even subscribing to the Ombudsman. I'm in discussion with a Complaints Manager who,…
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Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off... Read the full story: Forced onto a prepay energy meter? You may…
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EDF have changed Economy 7 times
I have a property with Economy 7 as my only heating (since 1991!) I'm on a standard variable E7 tariff with EDF. A smart meter was installed in Feb 2024 anticipating the RTS switch off. It has worked perfectly, with 5 night storage heaters receiving low rate electricity between 00.30 - 07.30 (GMT) for 16 months. But, in…
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How to live without heating - save £000s
I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…
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Hive heating
Hi I recently moved 3 months ago and it already had a Hive heating system. I have the app using my email address and phone number (which the previous owners set me up I believe) but Hive will not accept phone calls or webchat from me as they say they don't recognise my personal details. I have emailed them 3 times and…
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LPOA and utilities
Hoping this is correct forum as it’s to do with a utility company and bill management. I have LPOA for my Mum for both Finance and Health. She is now no longer able to manage her finances without support snd we are finding post stuffed everywhere. I have registered LPOA for every organisation she’s involved with, without…
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Where is this all electricity use coming from?
We are a family of 4 and our electricity bill estimates our annual usage at 5000 KWhr which is quite high. This was before we bought an EV so the usage will be closer to 9000. Iam at a loss to where all this usage is coming from. We are normally careful, dont leave lights on in unused rooms...etc. We are currently with…
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EON - is it a requirement to use their budget app to pay a debit
Hiya, This is quite long, but with multiple issues, but the main issue is at the bottom as a TLDR. Up until recently, our Direct Debits have been affordable. However, a debit balance started and began to build. The bill reassures me that we are still paying enough. Over time, the debit builds, but the DD remains the same.…
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Octopus Energy - Smart Meter Economy 7 times
I'm currently in an argument with Octopus energy regarding when my Economy 7 times are... Their website says "Your smart meter will have a fixed off-peak 7 hour period from 00:30 to 07:30. This time period takes place according to Coordinated Universal Time (UTC), so during British Summer Time (BST) the 7 hour period will…
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EON Next have removed Next Drive tariffs for battery only customers.
Hi all, My first post here. I am currently on EON Next Drive V4 tariff, which ends in a few weeks, so I contacted them to renew. They told me that the Next Drive tariffs are now only available for EV customers. They also said that they are currently trialing a battery tariff but do not know when it will be available to the…
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oil fill rad
can anyone advise i'm on edf and on there sunday saver getting between 8-12hrs free electric on a sunday now ive seen on tesco site there offering a 2kw oil filled rad for £48/ screwfix 2.5kw same price i was thinking of getting this and only using it on a sunday with the free electric as winter is around the corner and…
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
For questions about water supply to your home.
4.2K discussions
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Most recent: Huge increase in our Thames Water bill from October of this year by Robin9
11 November at 3:43PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.