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Uswitch Collective Switch with EDF - different rates showing
I did the collective switch with USwitch for EDF But the tariff rates showing on my EDF account subsequently are higher (by 2p/day and 1p/night) My confirmation email from USwitch does show the lower rates which I thought I'd switched in to. I've emailed both companies and am awaiting responses. Of course I can cancel and…
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Moved: Late mothers utility account in credit
This discussion has been moved.
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Advice needed
My daughter who is renting has been with OVO energy for about 6 years and never in arrears. She moved about year ago and took OVO with her to the new house she was given a zero bill owing for the the new house and was given an over payment of £900 back by the company. Now over a year the company wants it back saying it was…
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Plans to change what households make from solar Feed-in Tariffs 'feels a breach of pro
If you're one of the 800,000+ households in England, Wales or Scotland being paid to generate your own electricity via renewable technology under the Feed-In Tariff scheme, you could earn less in the long run under new Government plans. Martin Lewis: Plans to change what households make from solar Feed-in Tariffs 'feels a…
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Warm Home Discount Costs To Be Shifted From SC To U/R
https://x.com/MartinSLewis/status/2021933533611122779
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Smart Meter Arqiva Mast Locations
Is there a online map or other source showing locations of the masts serving the Arqiva smart meter radio network?
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Cheap energy club - projected cost
With actual KWh figures entered, on the results pages going through More Info > How Does it compare with my current tariff? the gas and electricity Projected Cost figures showing for Current Supplier seem to be some 3% to 5% higher than I'd expect. The results under New Deal do match calculated figures - assuming a…
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EDF Smart Meter installation (lack of) appointments
I'm with EDF (dual-fuel) and have been for a few years now. I still have 'dumb' meters. I'm in no particular rush to get a smart meter, but every month when I submit my meter readings out of curiosity I take a quick look (by clicking/tapping on 'Book an installation') to see if there are any available slots for a smart…
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initial meter read was an estimate
Hi I recently left a long term controlling relationship and so my head was not in the right space when i moved… I kept the electric supplier the same as the previous tenant at the property and thought the estimated reading would be fairly close… and then i never submitted a reading. Its not a smart meter. A few months…
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British Gas - Unlawful Charges (BW legal)
I was a British Gas customer for many years. During the escalation in energy prices, I switched to a SVT (Standard Variable Tariff). I switched to another provider as British Gas charges were too high. British Gas sent me invoices for cancellation charges on my accounts with them. I wrote to them to point out that these…
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Free or cheap loans for solar panels among key measures in Government's 'Warm Homes Plan' – Martin L
Read the full story: Free or cheap loans for solar panels among key measures in Government's 'Warm Homes Plan' – Martin Lewis says it could cut bills if 'done right' If you haven't already, join the forum to reply.
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E7 Contactor Installation
I am on an E7 contract with Octopus with new storage heaters. When the electrician fitted the new heaters, he removed the 3 phase contactor and put everything on 24hr to avoid having to fit new 24hr feeds on the same phase as the heaters. Charging period is currently controlled at the heater level which works fine, but…
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Smart meter connections
Our supplier has been unable to connect to our new smart meter, as the meter cannot get a mobile phone signal. I am sure we aren't the only rural energy customers who live in an area with poor mobile phone signal. We read about plans for a secure, dedicated network for smart meters which will not rely on mobile phone…
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Using Scottish Power EV Tariff
I would encourage anyone using the Scottish Power's EV Tariff to check their electricity bill carefully. Three times in a row my bill has had adding up errors in it, the mistake being in their favour! Having tried to get them to fix the problem twice, I have switched to Octopus and received a final bill from Scottish Power…
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Government Price reduction in April
I am in the process of switching energy supplier from Octopus to British gas under the MSE collective. In your weekly emails, you are saying that both suppliers will reduce their tariffs accordingly in April. I have contacted both companies and they both said they will NOT be reducing their tariffs as they are fixed. What…
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Switching from BG Spring Community Saver to Big Brit Gas Big Switch
Should I switch from a Spring community Saver with British Gas that ends in April 26 ( formed through a Leicester Council bid ) to the new tarrif since it looks like i will be paying more !! Elec unit =22.86 standing charge 46.03 Gas unit = 5.79 and s/ charge is 21.76 I am not sure what it will flip back to ? I have not…
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Anyone used Rointe heaters?
We've currently got storage heaters as we don't have gas but they are proving to be very expensive to use. A friend has suggested these as a replacement and their sales blurb seems quite convincing but cannot find any real world reviews anywhere Any advice would be appreciated as we're freezing our bits of!!!
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Accessing my smart meter data?
Previously I had a zigbee hall sensor taped to the front of my gas meter and it detected the magnet on the first unit as it turned, I was able to capture this data and put it into graphs etc. With my new smart meters I obviously cannot do this, can I get access to my half-hourly usage data somehow?
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Fuse energy- Horrendous
I signed up with fuse with a tempting saving, monthly amount quoted and reviews seemed reasonable. Ive had a horrible experience from start 6 months ago and will be leaving, penalty or not. NO customer service, no human response and no phone number for us that struggle with apos. bills change constantly, more taken from…
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Scottish Power accidentally deleted then re-opened me a new account without permission
The title is the very short of it, but in summary, I asked in December to change my tariff, they said there was an issue with my account that needed fixed first, and skip forward to now, and they managed to delete my account in error, set me up a new one, hard credit check me again in the process even though they told me…
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