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Energy
Category List
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For questions about water supply to your home.
4.3K discussions
29.1K comments
Most recent: Water companies: No choice of… by MyRealNameToo
6 November at 1:16PM
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
463 discussions
12.8K comments
Most recent: Boiler Upgrade Scheme £2,500 … by masonic
6 November at 11:59AM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.
7K discussions
57.2K comments
Most recent: Cheap Heating Oil guide discu… by malc_b
29 October at 5:48PM
Discussion List
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Home Energy UK
I recently had a fixed dual fuel energy tariff end. Having shopped around for a renewal I opted for Home Energy UK from MSE search. There's is currently a variable tariff, but seemed to be reasonable, at least in the short term based on my usage. So my supply began on 6.10.26. On 13.10 @ 13:30 pm I received an email…
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Dimplex quantum 150 single supply O/P tariff screen help please
Back to the quantums: my main 150 is single supply. I have set the tariff times on the hidden menu to 01:32 - 08:28 and the other slots 08:28 - 08:28 to prevent them being activated. All fine until I noticed when scrolling though the usual menu, via the dial, that the O/P tariff screen has the first slot as 00:03 - 00:00.…
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Standing Order instead of Direct Debit.
Hi all, I have always had credit on my energy statements and at the moment it stands at just over £200. But EON are still wanting to take in excess of £150 direct debit per month. When I try to contact them they just totally ignore my emails. I know that they cannot stop me from cancelling my DD which I am thinking of…
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MSE Guide - Electric vehicle energy tariffs
Hi all, We have new Electric vehicle energy tariffs guide, and we'd love to hear your feedback. If you haven’t already, join the forum to reply. Thanks for your help, MSE Andrew
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Anyone now powering their home / exporting via their EV (V2X)? Tariff query..
My first EV (V2X ready) is coming in December. I am having a V2X charger installed, including a home gateway for island mode. I am presently with Octopus however as I wish to retain control of my charge / discharge schedule I will be limited to Octopus Go with a import export margin of only 2.5p for my region. I am not…
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Cosy Octopus fix now?
Just wondering what other cosy octopus peopleare doing. We have until the 20th to fix the existing rates?
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Are there any comparison site for business energy?
Wondering if anyone is aware of any web sites comparing business energy pricing, specifically electricity, in the same way there are for residential. I've had a look around but all that I have found want to pass details onto a broker rather than actually offering any data. Thanks.
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Octopus Intelligent Go exceeded requesting charge target
I have a Zappi Glo EV charger, and am on the Octopus Intelligent Go tariff. Yesterday I had the EV plugged in, but only requested a 5% top-up charge in the Octopus app (to be completed by 00:30), as I have 8 free “happy hours” to use before the end of the month, and I was planning to use them over the next 2 weekends to…
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Fuse Energy Cash Back
Hello, I went to Fuse Energy in April this year via Money Saving Expert website. There was cash back offered by MSE. Since then I have heard nothing. I believe I need to contact MSE to find out what is happening. Can anyone tell where to find contact details? Thanks
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Is this a "good" tariff by comparison?
Hey, Our British Gas fix ends at the start of December (we are now in the penalty free exit window). I did a comparison on MSE which suggests a slight saving based on our usage (I'm unsure how as rates have gone up). I've attached screenshots for comparison. Why would the site show a saving for the same usage? Is this a…
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Summary of my dispute with So Energy – seeking advice on back-billing rules and High Court case law
Sorry a bit long but it’s been going on well over 2 years now The situation: I closed my So Energy account and paid it off in October 2021. I left the UK still owning the house. A man moved in and lived there from Oct 2021 to 5 October 2023. He did not set up his own energy accounts. In 2023, So Energy created a new…
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Uswitch increase/reduce and earn notifications arriving too late
Is anyone else experiencing Uswitch emails announcing new increase/reduce and earn load switching sessions arriving too late? Their emails have been arriving in my Gmail mailbox after the session has started, sometimes by over an hour. I've not been able to join a session for a couple of weeks which is frustrating as they…
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British Gas - variable direct debits not possible?
Their website's clear enough - variable direct debits are acceptable. But according to two of their agents (one via online chat and the other over the phone) it's impossible for them to set up. Reason something about being possible on the 'old platform' but not he 'new platform' post-2021. Anyone had similar difficulties…
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Intelligent Octopus Go: Loyal Fixed
This is only offered to existing IOG customers so you need to log in to see it. Fixing the low night rate for 12 months but it does come with quite high day time rates. As I had batteries fitted yesterday seems like a no brainer for me. https://octopus.energy/smart/intelligent-octopus-go-loyal/?accountNumber=
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Octopus 12 month fixed price ends - what should I choose?
I got an email from Octopus saying the 12 month fixed price is ending in a few days. I'm confused what to do. What is the general consensus? I chose Octopus as I thought it meant not having to worry about any of the switching as you got the best deal always? Thanks
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Anyone used Rointe heaters?
We've currently got storage heaters as we don't have gas but they are proving to be very expensive to use. A friend has suggested these as a replacement and their sales blurb seems quite convincing but cannot find any real world reviews anywhere Any advice would be appreciated as we're freezing our bits of!!!
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Tariff Conundrum
Our current tariff ends on 24th March 2027 but we have just reached the point where we can do an internal tariff switch with Outfox Energy without incurring exit fees. Our current rates are: Electric: SC 51.05p Unit Rate: 20.61p Gas: SC 54.94p Unit Rate: 5.98p Our conundrum now is do we ride out the winter on our current…
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Octopus Free hours logic
Can anyone work the maths between usage & credits?
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Gas/Electric help with EV
I’m totally at a loss about energy suppliers and usage. I moved into my new home three years ago and I’ve never changed my supplier as I just don’t understand it, no matter how much I read. Could anyone help please? Current supplier - Scottish Power Tariff - Standard Online with smart meters Payment - £98.23 direct debit a…
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New Boiler and British Gas Homecare
I am looking to replace my 23 year old Potterton Suprima boiler as parts, according to British Gas, are becoming hard to source. It still works fine at the moment. I am looking to replace it with a Worcester 24Kw Greenstar Ri using a Worcester accredited installer which hopefully should come with a 12 year warranty. I…
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