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Economy 10 & Smart Meters
I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…
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So long farewell EDF …
THIS DESERVES ITS OWN THREAD It’s official … I am now an octopus customer …. this post is to thank each and every one of you who took time out of your day to help me since this saga began in march this year as you all know , it’s been a trial to get to hear , I’ve shed a few tears , been full of anxiety and overwhelmed…
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Outfox Energy Changing Company Policy Behind Customers' Backs
Been with this company since last year, and never had a problem. Any contact has been dealt with swiftly and well. However something recently has irked me a great deal. As you're aware recently tariffs across the board have been changing quite frequently. It's not uncommon to sign up for one tariff, only for the same…
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Smart meter goes dumb after two years
I had a smart meter installed in August 2023. At the time the installer said the signal was weak but it worked fine and I bought an EV on the strength of being able to charge it cheaply overnight and moved onto a Time of Use tariff that relies on half-hourly meter readings. In March 2024 there was an 11 day outage when no…
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Uswitch Money Saving Sessions
Had an invite to take part in these or an update to the app - can't remember which , but since then all my previous session have disappeared - anyone else had this?
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OFGEM - Winter 2025/2026 Standing Charge Plans
Energy regulator Ofgem has proposed that by winter 2025/26, all energy suppliers will be required to offer a low or zero standing charge Price Capped energy tariff. UTILITA is the only supplier that currently offers a zero SC tariff, but with considerably higher unit rates - if you are a very light energy user possibly a…
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Smart meter
We are on Economy 7 tariff and it took Octopus Energy over 3 weeks since installing a smart meter for it to read the night time use. Instead it read night time as daytime so we have been charged daytime rate for 24 days. Octopus has offered £40 in compensation, so should we accept or take it further?
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Anomalously high gas bill - from British Gas
Hi all, looking for some advice on something.. We have just received a bill for our gas (British Gas) for 3k. * ~£1300 was accrued between the end of April and start of June 2024. Charged at 5.74p per kw/h. They say we used 23,194.6 kw/hrs. * ~1k was accrued between the start of January and end of March. Charged at 6.991p…
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Economy 7
Ive had a letter saying they are getting rid of this tariff, I live in the countryside and its an old system and saves me a lot of money, well it seems it does. I'm with EDF does anyone have much information on this as I cant see any other provider actually providing this tariff anymore. Ive looked at some providers and…
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Octopus Which Tariff
My tariff is just about to expire - I have been on Fixed August 2024 v1 I am unable to see any more tariffs - despite Octopus claiming to make it easy to change tariffs !!I don't use much power and don't have any panels/batteries or EVIs there a new fixed tariff ?How do I select it ?
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Gas smart meter not sending readings
I'm not sure if this has ben posted previously as I couldn't find a thread. I had smart meters installed 3 years ago and I was advised they were smets2 meters. Since installation the electricity meter has performed correctly sending readings and has been no trouble. The gas meter is a different matter. Since installation I…
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British Gas Metric or Imperial bill error
Check your Gas readings against the calculations formula.You may be paying to much!! IIS THIS ANOTHER HORIZON BLUNDER!! We recently had a major issue with British Gas . Our bills were excessively high. We were with British Gas from 2021 to 24th April 2025. I investigated the gas bills on our account from start 2021 to…
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Outfox energy
I’m always on the lookout to make a saving. Outfox have a 12 month fixed tariff that appears very reasonable. I am currently with Octopus. Does anyone have any experience with Outfox, or can anyone offer an opinion? I am considering the switch.
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
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Energy supplier being switched without me knowing
Hi Just hoping for some advice about an email from OVO I received an hour ago. I received an email from my electricity company ovo saying that ''were sorry to see you go'' and that they've received a request for me to switch suppliers. I personally haven't requested to switch anything my end. However, I am due to move out…
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new octopus 14mth fix
i see another new 14 month fix is out on octopus gas is again cheaper also electric SC has came down a lot also price per unit is down so worth checking it out
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Octopus energy
Morning allAnyone else had the issue of not being able to switch on-line to a new fixed rate tariff when your existing fixed rate still has several months to run?I last switched back in March when I did it on-line with no issue.I wanted to switch on Friday (8th Aug), but had to send an e-mail. The quote received this…
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Outfox Energy seem to have fixed my E7 smart meter to charge day rate 24/7.
Outfox took over my supply 31 July and it took a while for my IHD to show the correct prices. It did swap over to Economy 7, albeit half an hour later than my previous supplier, EDF. They hadn't told me, so got caught with charging my thermal store for 30 minutes at day rate, but simply changed the timer. Took meter…
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Ovo smart meter
I've put off having a smart meter due to bad publicity about inaccurate bills. I have now agreed to have an Ovo smart meter fitted later this month. Am I doing the right thing?
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Insulation grant
I had a visit from the surveyor following my request for cavity wall and loft insulation to EDF who supply my energy. I can't recall the name of the company they're using for the work in my area. The surveyor had a quick look round and, unlike at my previous home, didn't seem that interested in the state of the cavity and…
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