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So Energy exit fees dispute
I recently changed supplier from So Energy and they have charged me exit fees; £95.24 in total. I had been wanting to switch but I waited until I saw a banner on my account saying that it was now time to switch tariffs. I didn't get an email though. I switched but So Energy said it was 4 days before the switching window…
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Octopus temporarily pause new sign up to Intelligent Octopus Flux (IOF) and Flux tariffs
Octopus have temporarily stopped switching / sign ups for their Flux tariffs. The following notice appears on the pages for Flux and IOF: Important: Energy prices are particularly volatile right now, so this tariff is temporarily unavailable. We’ll update this page as soon it’s available again.…
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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Mystery electricity use
I had a smart meter fitted a couple of years ago and was given one of those gadgets to monitor use, I did not look at it much to begin with but have it in my lounge now. I usually wake up 5 or 6 am and notice the cost used so far that day as around 55p. I have not used my heating in months and I put the immersion heater on…
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Octopus.Pulling the wool....
Have been with Octopus for years and pleased with it until now. I do not want a smart meter. With the new tariff coming out on July 1st I have told them I do not want the E7 tariff any longer and to switch me to the flat rate standard flexible productT on July 1st.They won't saying that my E7 meter must be replaced with a…
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Ovo Energy Reviews: Give your feedback
This is a feedback thread on energy supplier Ovo Please share your experience with other MoneySavers. Click reply to take part * Did you switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t already, join…
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CAUTION if you Upgrade your Solar PV and keep your FIT (Feed in Tariff) Payments
Hi All, In around 2021 OFGEM issued a new guidance (decision on replacement generating equipment) that allows you to replace your old solar PV panels with newer ones and keep the FIT payments for the full term. This covers both repairs and replacements for efficiency reasons. The new payments are calculated on a pro-rata…
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HIVE not correctly calculating freecharge credits on Peaksave Super Sunday
Hi all Wanted to see if people are aware of a bug with British Gas HIVE calculating free credits if you're on the Peaksave Super Sunday. Essentially this tariff gives half price energy on Sundays only. However, the hive app doesn't recognise this tariff and instead believes that you are on a general Monday - Sunday off…
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Moving House - energy price cap rise
Hi, we’re due to move house at the end of July. Our current energy fixed rate ends on 6th September but I know we’ll be going onto a standard rate once we move. Will there be any decent fixed rate offers at the end of July or do we have any option to organise something ahead of moving? Thank you
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Uswitch Save and Earn - energy saving sessions.
Last week Uswitch ran five Save and Earn Sessions, on the 20th, 22nd, 23rd, 24th and 25th June 2026. For some reason, I was blocked from the session on the 20th. I queried Uswitch and while waiting for a human response, after an initial reply from Uchat (their unhelpful AI Assistant), I took part in the following four. I…
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Exclusive MSE British Gas Aug27 v4 deal
Anyone know where I can find the British Gas tariff rates for the MSE exclusive Aug27 v4 deal, oddly BG can't tell me. We've just signed up for this deal after being on BG's variable tariff. We stayed with the original payment method of payment on receipt of bill for the new tariff. We are now considering changing to fixed…
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EDF Sunday Saver July
Just remembered that I needed to sign up for the July Sundays. Got 4 hours on July 5th. (edit - original post said 4th) There was no prompt from EDF to do so.
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URGENT HELP NEEDED - energy tariff expires tomorrow and unsure which tariff to move to!
Hi all Forum newbie here! Hoping one of you experienced forumites might be able to help me please. 🙏 I’m getting very confused! I’m currently with outfox. I have Fix'd Dual Jun25 12M v2.0 tariff. This expires tomorrow. In preparation for this upcoming expiry of my tariff, I did some research (pretty sure I used cheap…
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Increased power consumption following Solar PV installation
We had a 7.2kW solar PV system installed last Tuesday, with a Fox-ESS KH7 inverter and EP12 battery. From the date of the installation our average house power load (kWh) has roughly doubled at all times of the day. For example, at 05am on the day before the installation our load was 336W. This was typical of the previous…
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Shall I tske this offered new tariff?
These are the offered rates- Old tariff-
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Smart Meter (from Octopus)?
Hi all - I have never had any desire for getting a smart meter and I send in my readings every month manually. I think years ago I had the fear that they could cut me off on a whim for no particular reason. I don't have solar, or an EV and am average/mid user for both fuels. Are there any really compelling reasons to get…
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Scottish Power overcharged me for gas by factor of 2.83 for over a year
I put my escalating gas bills down to the general increase in energy prices but my suspicions should have been raised a lot earlier as SP bill said I was £1,000 in debit with them. It was only prompting by my neighbour (also with SP) to review tariffs/look elsewhere due to the 1st July price cap change that a massive error…
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Northern Gas and Power.
I am looking for other people who have had a similar experience to my own. I was mis-sold a new energy and gas contract by Northern Gas and Power. Without wanting to go into too much detail on the matter. I was recently mis-sold a contract by Northern Gas and Power on one of their ‘blend and extend’ contracts. What I was…
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Energy costs -Still not sure whether to change back to fixed rate
Hi I’m with Octopus tracker for both electricity and gas I see the advice to change from variable to fixed deals as soon as possible with the July hike approaching but I’m still not clear if I’m better off in tracker or if I should try to switch back to a fix? Anyone in that situation also wondering …
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Advice on Tariffs
Hi all! Currently with EDF, my current tariff comes to and end 30 June 2026 and I've found one that doesn't completely wipe the floor with costs (I've recently been made redundant so trying to stretch the pennies until I find another job!). A few friends have suggested Octopus as they've had fantastic service with them. My…
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.