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Outfox want to charge me to check my meter
Switched to Outfox from Octopus at the end of July. Electricity handover all OK but gas meter readings are off the scale, giving rise to large bills. No point in my checking the meter as I know the readings Outfox are getting are the same as the meter but the meter is running at about 3-4 times the rate of historical…
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Solar Panels
Hi All, I am looking into getting solar panels for my home. I want to know the pros and cons to having them. Which company do you recommend? Thank you
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Advise on Central Heating temperature/schedules & Cost Savings & Supplier
Hello All Apologies in advance, this is a topic & inquiry to seek advise. Will attempt to be as descriptive as possible and give a breakdown of my inquiry, how to be more effective & cost saving and potentially better supplier? So ... let's start: * Property: 18years old, a 3 floor house with 11 radiators * Boiler: Ideal…
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ENERGY FIXED RATE TRAFIFF
Can anyone tell me what a fixed tariff means with energy companies. I thought it meant the amount paid each month would be exactly the same for the duration of the tariff. Which is different from a price capp. but now I am being told I have and outstanding amount owing
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British Gas Nov 2026 fix
Hi My cheap energy club and british gas accounts both list the end of my energy fix as Nov 2026, but in the past few days both have emailed me telling me the fix will end within days. I'm wondering if anyone else is having this problem with their recent switch to the tariff? Thanks
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Smart Meter Arqiva Mast Locations
Is there a online map or other source showing locations of the masts serving the Arqiva smart meter radio network?
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Monthly direct debit regulation?
Are there any proposals to regulate the monthly direct debit amounts demanded by energy companies? If not, why are consumer champions like MSE not pushing for this? Excessive amounts are still being demanded by energy suppliers. The worst personal example of this came before the recent rise in energy prices, I was with…
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RTS shutdown and Restricted meters.
Hello I have a restricted RTS meter with 3 rates being recorded, These are for Day, Night and Heating. I have been getting letters regarding the shut down of the RTS and how this will affect my meter. I have been speaking to Scottish power my energy suppler checking if I could keep the same tariff if I move to a smart…
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No standing charge?
Given that Ofgem have tried (and failed) to “simplify” tariffs, do you see a case to bring back zero standing charge tariffs, where the supplier recovers their costs purely from the energy sold? This could keep the price down for low users and make high users contribute more, incentivising the need to reduce usage.
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HHR Storage Heaters instead of a heat pump
I want to retire my gas combi boiler, which is now only used for central heating in the winter months. I have no other use for gas, so I could remove my gas supply and save the daily standing charge. All the advice is 'fit a heat pump'. But I don't have much outdoor space and my wife wouldn't like the look of it. Also we…
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Regarding budget announcement. To fix or not to fix?
Hi all, I just moved into my new home and with the latest budget announcement regarding "the removal of certain green levies from energy bills", I'm wondering is it worth staying on a variable tariff until April 2026 to guarantee benefitting from these changes and risk bills going up before then, OR to jump onto a fixed…
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Merged: Balancing the Radiators
This discussion has been merged.
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Have I Don this right ?? .........
I have recently upgraded my heating and looking to change my electricity tariff. I looking at 2 tariffs 1st Cosy Octopus and 2 EDF Heatpump track. My question is if I work the various rates per hour over 24 hours then divide the total by 24 hours will give me the Average. So Cosy Octopus work out at 27.47p PKW and Edf…
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EDF Smart Meter & NSH Issues
I’m having a problem with my mum’s new smart meter. EDF have replaced her old RTS complex meter with a SMETS2 smart meter, but are taking their time configuring it properly. It’s showing 2 readings, which I assume are peak and off-peak, but her NSH is coming on at odd times and looks like most of the usage is registering…
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Are British Gas overcharging? advice needed
I did an energy price comparison on the MSE Energy Club for my mum's gas and electrictity (she's 88 and can't do it herself). She is currently with British Gas on a fixed rate tariff ending in July 2026 and paying £223 a month. I worked out her annual usage and did a new price comparison. The results show that she can save…
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Octopus Energy failing to refund credit balance
I submitted a meter reading and requested a refund of my credit balance still leaving a credit balance. Octopus Energy have failed to refund after 4 weeks and just say it is processing. In the meantime they have taken a further Direct Debit payment. Did Ofgem not recently remind energy companies they have an obligation…
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ECO4 - It is great but beware!!
ECO 4 is great, but beware! Anyone else is this same position? Anyone resolved the issues? Last April (2023) I did some research on the ECO4 scheme, via my Local Council website. I selected a company, based on the location and also the relevant certifications required (MCS, TrustMark) and started the process. I was…
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wholesale gas price
as the topic says the wholesale gas prices are falling by the day are we expecting to see some cheaper fixes out soon
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Massive Octopus price hike - help!
Just received an email from Octopus saying they're increasing my energy bill from about £50 a month to £80. Quite a hike! I'm a single person and am really careful with my energy use - eg I only use power in the room I'm in, and when I do have the heating on, it's only 16C to take the chill off. I'm on a dual…
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EDF FIT Readings Web Page Changed Again
I usually give my FIT reading to EDF on the 1st of the month every 3 months.Had the usual email from edf asking me to send FIT reading, takes you to a new web page now asking you to input account number and FIT Identity number.Never had to input account number before and the Identity number isn't as before, you can't add…
For questions about water supply to your home.
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
419 discussions
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Most recent: My ASHP Journey in Bonnie Scotland. by cannugec5
1 January at 5:02PM
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.