Energy

I can't sleep. I have the Grant of Probate on her property and need to sell. As the sole executor and beneficiary everything is sorted except that I can't find her gas meter - it doesn't exist. There are no records, no bills, no correspondence whatsoever. I vaguely remember some years ago that she mentioned she'd tried to…

Switching your energy supplier isn't always seamless. I recently switched from EDF to Fuse. As I was nearly £400 in credit with EDF I was looking forward to my refund. EDF say it can take up 6 weeks to provide a final bill. I waited 20 days and heard nothing from EDF, not even a sorry you are leaving email. When I rang…

Good evening all, I'm looking for some advice re. what to do with my electric and gas tariffs or if indeed I shouldn't do anything at all. First up is about our house/usage, 4 bed house with 2 adults, 1 child. Solar panels with 10kw battery storage. 1 ev with 7kw home charger but its rarely used as I charge at work for…

I recently completed on a new build property. The developer had the property registered with British Gas and has passed the meter readings onto a third party to set up my accounts. The developer advised that there are long delays with British Gas setting up accounts, of at least 8 weeks at the moment. Given the anticipated…

Hello My home was originally built in 1750. It was purchased around 2013 by English Heritage and rebuilt/refurbished as a period property using materials that would have been in use at the time it was originally built. As you can imagine, it has very thin walls (essentially a single brick fascia with lime plaster inside…

I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…

My supplier just sent me the increase on my bills: 19.17% off-peak & a whopping 39.36% normal rate. But my standing daily charge up by 1p. I said sod this & aimed at moving to a new company, but they are all about the same. So i am adding more batteries to my solar system.

i received a call today from Energy Action Hub, tel:01543 391162. They are saying that the government are offering compensation for customers with solar panels whose supplier has gone out of business. sounds fishy. Didnt give them any details. googled this and there are no schemes. Are people ware of any compensation ?. I…

A quick heads up for anyone thinking about switching to Snug. So after dropping the off peak to rate after the VAT cut to a reasonable 8.57p / kWh from October 1st, Octopus Snug rates are now rising from 19th October: https://octopus.energy/octopus-smart-tariffs/snug-rates-oct-2026/

Having seen @Swipe 's post on Snug Tariff I checked these too

I've been using the tariff tool at the Cheap Energy Club spoken about in Martin Lewis' Newsletter. In the "When your deal ends" box does this include the 20% hike? My tariff ends on 14 January 2027, so hence the question. I'm not entirely sure if the tariff results include paying out an exit fee of £150 as well to leave my…

I initiated a switch in November to a cheaper tariff with my existing supplier British Gas.At the time it did say you would qualify even by switching tariffs with the same supplier. am still waiting for my cashback over 6 months later. Getting no help from either Energy Club chat or BG as they say it’s a third party switch…

Hi, I’m hoping to get some advice or recommendations. I live in a one bedroom flat in a two story building, the building dates from the late 1970s and has communal heating and hot water. We are slowly renovating our flat and we're currently working on the kitchen. There's an unmetered gas pipe which comes out of our…

Recently moved from Scottish power to utilita .suddenly scottish power now we saying we owe money.even though we on prepayment meter how is this possible??.

Hi Our fixed term is due to end shortly on a duel fuel and looking to get another fixed deal, however, we are also moving in a few months and the property doesn't have gas and so will only be electricity, if i took a fixed deal and moved would we have to exit the contract and be subject to an exit fee or would it just be…

Hi All, My latest bill from Octopus separates out consumption for EV charging and for household usage. There is a line item for each category in KWh consumed, a rate and a total ££££ value for that category. As the only approved device for billing in my setup is the smart meter. I've been back-and-forth with Octopus and…

I am on Octopus standard tariff for Gas and Electricty and reading the post below I am thinking of fixing - anyone else in the same boat? Expecting a rise of a fifth in January is adding insult to injury. https://www.moneysavingexpert.com/utilities/are-there-any-cheap-fixed-energy-deals-currently-worth-it/

Hi all. Im an existing Octopus customer, has SMETS2 meters installed in May 2026, solar and battery early June and eventually, paid under Octopus Outgoing from end of June. To maximise saving, I also signed up to Charge Pack. Recently decided with falling sunlight that I needed to change Octopus tariffs to one with import…

I joined this forum to complain about EDF, but in the time it has taken to register they have come good. Our fixed rate deal comes to an end on January 1st, so we changed to a new 2 year fixed rate deal last week. We were told there was a £200 early exit fee, but an anticipated monthly increase of only £11. Upon signing up…

I’ve used the Cheap Energy Club for a number of years but when I came to use it today I got confused because I believe they are based on today’s prices My annual consumptions are based on Gas=£11238kWh, electricity= 2,530kWh I’m with homeenergy.co.uk, their prices are going up on 13th October and if predictions come true…