Energy

I have been trying to log in to my account to change my existing tariff. The site has been crashing on me since last week. I entered the infamous chatbot which is worse than useless. Managed to get put in touch with a human who sent me a link to reset my account.Entered via the link and reset my password, Euereka, or so I…

Hello So after hearing about the possible 25% increase in the price cap in January I had a look at my current tariff and my electricity tariff ends on January 9th 2027 and my gas tariff ends November 9th 2027. Now seeing as my gas is okay until next November should I switch my electricity tariff now and pay a little bit…

Has anyone else signed up to the MSE Energy Club British Gas Exclusive Fixed Aug27 V4 tariff. I signed up to the tariff in June and all appeared to be well with the switch. I had an email from British Gas agreeing my tariff rates which were slightly different to what was advertised on the MSE energy club but they did say…

My mum had Elkatherm radiators installed by Heat Electric in 2024. After changing her internet provider we have had many issues with the e-comfort app. We finally got it connected but a week later the radiators are now showing as offline. Her neighbour is having the same issues after recently changing internet provider…

Hi everyone I am new to the forum. Just wondering if anyone has the British Gas Collective Tariff Feb27. Does anyone know if there will be another collective when it ends because the cost of gas and electric will be sky high by February 2027.

Hello, My OVO Fix ends next week but with the news today about the 24% increase in April, is it just best to refix on a 2 year with them or just go onto their standard price cap tariff? I'm a medium user for both gas & electric & pay monthly DD. I'm sure I read somewhere, it's hard to switch to another provider, as OVO…

I got an email from EDF telling me that my tariffs would increase on 1st October. No surprise there then. But when I click on the link to the NEW prices I get the above!

Hi All, I have stuck with Agile over the past year and a half and all in all, I think I have saved money. However, I have noticed over the past week or so that the cheapest rates have not gone below pkwH with the upper trend pushing above 50p which is really expensive. This will only increase in October and again in…

Still looking to fix your energy tariff? Well the reality is you've probably left it too late. But as that doesn't really help those currently on the search, and as MSE are not currently promoting any Cheap Energy Club exclusives (although ML is back on his ITV show Tuesday, so perhaps they'll launch something then?),…

I’d appreciate some opinions on whether I should stay on the standard variable tariff or take a fixed deal British Gas has offered. My situation: I live alone in an all‑electric house. I do have gas central heating, but only use it in winter from 6pm–9pm, and I use gas for 1 hour a day to heat water. I have an electric…

My household are high users of energy (6 adults in 3 bed + loft conversion house with an EV), around 9,000kwh per year of both electricity and gas. I am on Octopus Agile for electricity and gas is on the tracker tariff. My EV and charger (not smart) are both not compatible with Octopus Intelligent Go or any other similar…

Recently left Fuse on 7th August. I've received a statement for August from them calculated using their smart meter reads from 7th NOT the readings I gave the new supplier on the morning of the 8th, and they have taken that amount by DD. Has anyone else left Fuse recently , and if so , did you get a small bill for the…

I am currently with Outfox Energy and I’m just within the 49 days of being able to switch without paying exit fees, so I’ve started comparing. I’m looking at switching to Fuse. I would switch now if I could defer the start date till 02.11.26, but I don’t know how long they would “hold” a fix for you. I don’t want to risk…

We were with Sainsburys Energy for our duel fuel energy for about 3 years at our old house which we moved out of in 2024. As we had a nectar account, we got extra points based on how much our energy bill was. Nothing life changing obviously. The new house was already with BG and when we checked they were the cheapest…

Just received a letter, addressed to the 'homeowner' from a private company called "Green Homes Scheme", the name of which sounds exactly like the Government's scheme. The letter offers up to a £4000 grant to upgrade our current PVs from 250w to 450 w, which will apparently "not affect your FIT payments", with the upgrade…

Hi, I'm not sure if this belongs in the Energy subforum or here. I'm hoping I missed something obvious because otherwise I guess it's a frustrating phone call ahead. I'm trying to register with EDF for a MyAccount. I have the account number, starting with "A", postcode and other details I believe are needed. What I can't…

I know with economy 7 you pay a lower rate at night and above standard rate in day time. Why don't any charge standard rate during the day but still incentivise people to use electric during off peak hours though?

I'm in the process of relocating to a different part of the UK. My old home is currently lying empty as I've only just finished packing up my stuff. Meanwhile, I'm renting a room while I look for something to buy in my new area. I used to be on a fixed rate with E.ON Next, but that expired a few months ago. I normally look…

I am having a bit of an issue switching to this tariff that was advertised by MSE recently. Fuse are trying to sort it but are asking for the rates related to this tariff, but i cant seem to find them anywhere on the website or email correspondence. Can anyone point me in the right direction please? Thanks

Hello, Wondering if anyone can help me. There's too much information floating around and I'm not particularly good when it comes to understanding terminology, parts and commissioning Builders/Engineers et al to fix things around the house. Given Gas is about to go crazy expensive, i am looking to see what i can do to…