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How do you change from one Octopus fixed tariff to another Octopus fixed tariff?
My mum is currently on fixed rate tariff with Octopus (due to end in May with no exit fees), but she would like to switch to the 16 month fixed rate loyalty tariff that Octopus are now offering and she thought she would be able to do this, since there are no exit fees on her current tariff. Using the Octopus app, she…
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British Gas Homecare vs insurance home emergency cover
I'm currently with British Gas Homecare maintenance plan. This gives you an annual boiler "service" (which I'm not sure is that comprehensive), and emergency cover. We recently had a boiler problem, for which the engineer did arrive next day, but we had to pay the £60 excess fee. The thing is, my renewal premium has gone…
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New BUS extension - £2500 Grant for Air to Air Heat Pump / Air Con units
Posted this on the Air Source Heat Pumps Page - but people might only be loking their for wet systems - so reposted here - will delete if required. On the front page of todays The Times - from the BBC website Papers Pagehttps://www.bbc.co.uk/news/articles/czr157nzvygo "Households will be able to get £2500 grant for Air…
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Octopus Flux Tariff
How am I supposed to work out if a tariff like octopus flux would work for me? I have a 2 up 2 up semi detached house: single fuel (no gas): an array of 10 solar panels: 6kw battery: ASHP. Currently on the Octupus flex tariff with a monthly dd of just £8, reduced by Octopus due to a high credit balance. Looking at the flux…
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MSE Cheap Energy Club Incorrect Emails
Just a quick one that the techs will hopefully see & correct if possible.I am receiving frequent emails advising me that my current Electricity tariff is coming to it's end & to check the site for the latest tariffs etc.I switched my energy tariff a few weeks ago & changed my details on Cheap Energy Club to reflect that…
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Understanding cheap energy clug results
i've just done a comparison vs my current provider based on the expected jan 1st 2026 price cap increase. In the results, it says "no saving" then a numb er in read and % differences with a "+" sign next to them. I'm assuming this means none of the available tariffs are better than my current provider? Then in the…
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British Gas estimated my bills for 5 years despite meter readings being sent in
I have just been sent a notice by British Gas, that my Direct Debit is going up from £42.01 to £168.57, as they claim they have been estimating my bill since 2019, despite me sending quarterly readings in. Plus I had no gas usage between December 2023, and July 2024, as the engineer who attended to do maintenance on the…
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Any decent solar panel deals available?
On electricity only and have a south facing roof, so exploring this option, any suggestions?
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Direct Savings cavity wall insulation
Hi I recently went through Eon for the free energy survey/works. I’ve been approved for cavity wall insulation but I’m concerned about the quality of the work after reading horror stories. Has anyone had any experience of Direct Savings who are based in Livingston in Scotland and can share their thoughts please.
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EDF have changed Economy 7 times
I have a property with Economy 7 as my only heating (since 1991!) I'm on a standard variable E7 tariff with EDF. A smart meter was installed in Feb 2024 anticipating the RTS switch off. It has worked perfectly, with 5 night storage heaters receiving low rate electricity between 00.30 - 07.30 (GMT) for 16 months. But, in…
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Outfox Energy switching gotcha!
Just thought I'd post this in case it was useful to someone else... Before taking out my latest fixed price contract with Outfox Energy this year, I asked them "If I start a new 2 year contract and then in 1 months time I see you have a better 1 year contract, can I switch contract with no charges?". The reply I got was…
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Price hike?
I'm with Octopus, I was on a fixed tariff which ended 16/10/25. Changed to a new 12M fixed tariff with suggested monthly payment of £136, previous one was £128. I am currently £600 in credit. So yesterday I get an email from Octopus saying they are putting up my monthly payment to £163 because they don't think the amount I…
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'Why can't you just cut Standing Charges?' – Martin Lewis puts your questions to regulator boss
Standing Charges – which you pay just for the facility of having gas and electricity, even if you don't use any – currently make up £300 of the average bill, penalising lower-use households and disincentivising people from cutting their energy usage. In the latest must-listen instalment of The Martin Lewis Podcast, Martin…
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Ovo Energy-yawn-d/d
Hi, I am an Ovo customer, no smart meter, I prefer to read my meter & ring through every 22nd month. Mines gone up to £148 pm, just me & electric only, don't have gas. Since sse changed to Ovo they've always told me I have to be 3 x my monthly dd payment in credit for them to even discuss a refund. So I just leave my £400…
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EON Next have removed Next Drive tariffs for battery only customers.
Hi all, My first post here. I am currently on EON Next Drive V4 tariff, which ends in a few weeks, so I contacted them to renew. They told me that the Next Drive tariffs are now only available for EV customers. They also said that they are currently trialing a battery tariff but do not know when it will be available to the…
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British Gas Homecare - Free Service Included?
Good evening, I've just tried to book a service with BG but been told that I will have to pay over £100 for it. I have Central Heating Repair and Cover with them and thought that the annual service was included in this. Any advice is appreciated. Many thanks,
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smart meters- what is typical lead time?
Hi, I have requested an EV Tariff and so a smart meter for electricity (and gas as it is ancient) from my supplier, Utility Warehouse (UW). Recently gone to a full EV so hoping to get their advertised EV Tariff ASAP. Being in the northern half of the UK I expect Arquiva will be the installers but just a guess. Responses…
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Understanding storage heaters.
Hi guys, I am renting a new flat and it's heated by the dreaded storage heaters. I'm trying to get my head around how they work so I can maximise their efficiency. I understand the basics: they charge up on the Economy 7 cheaper night rate and let it out in the day etc etc. What I really want to know though is, do they…
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edf free xmas
had a message free electric on christmas day 8am - 4pm also not sure its with a possible ukraine deal that there is a new tariff (jan 26) thats been the cheapest for a while fixed till 1st feb27
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Rented house with Night Storage Heaters
I'm thinking of renting a house with NSHs and hope to use Octopus Snug or similar. What should I look for in the meter cupboard? It looks as though an old person lived there, with no signs of modernisation this century.