Bright app down ?

brewerdave

As title ,my Bright app is not showing any data since early hours of Thursday morning. Meters are reporting as expected to my supplier ,Fuse.

molerat

Same here, I was just about to post.  For a few days previously data was not available until after about 24 hours and I had noticed for a few weeks the updates were coming in big chunks a few times a day.

Swipe

Glad it's not just me then.

Ildhund

Ditto:



Infuriatingly, n3rgy are also apparently having trouble. I wonder if there's not some fundamental security enhancement underway at DCC, perhaps related to the start of a new MHHS phase? So users are having to scramble to adapt?  

Rodders53

I get the same data with Bright and EoN... last full day was Thursday 2nd Oct.

I'd suspect it's the Data Communications Company (DCC) rather than any of the services that pull smart meter information from them.

That said a day or two/three late is 'normal' for me and I am pleased if either are more up to date.

brewerdave

Rodders53 said:

I get the same data with Bright and EoN... last full day was Thursday 2nd Oct.

I'd suspect it's the Data Communications Company (DCC) rather than any of the services that pull smart meter information from them.

That said a day or two/three late is 'normal' for me and I am pleased if either are more up to date.

Interesting that Fuse are showing 30 minute data then. Up to 9:30 this morning in their app . 

Swipe

E.On next usage in the app is always a couple of days behind and mine has a full day's usage for 2nd October whereas Bright only has up to 2am.

molerat

Eon Next is showing full daily use for G & E up to 3rd as is usual, for some reason don't get half hourly.  Fuse is up to 1030 today, Loop is up to 0700 today.  So it would seem to be a Bright / Glowmarkt / Hilderbrand problem.

squirrelpie

I have a Glow CAD and I'm still getting data from that. But when I look at Energy data / Download your data in my Bright account online it says "No data available". The Bright app on my iPad is showing current and historical data though.

Qyburn

I'm getting export data in Bright, but no import since 01:30 on Thursday.

GlitterMedusa

Same here, Bright data stopped at 2am on Thursday but the BG app is showing up to date usage