Bright app down ?

Ildhund

Ildhund said:

... n3rgy are also apparently having trouble. I wonder if there's not some fundamental security enhancement underway at DCC, perhaps related to the start of a new MHHS phase?  

Well, n3rgy sparked again this morning. It looks like the fault I was encountering for a few days may have been caused by a tightening of my browsers' (Edge) security, specifically CORS which disallowed calls from data.n3rgy.com to consumer.data.n3rgy.com, which it regarded as a different origin. This block seems to have gone away again today, thank heaven.

Swipe

I've got my Saturday and Sunday Bright data now but still missing Thursday and Friday's.

GlitterMedusa

I've now got Saturday & Sunday for gas, missing Thursday & Friday.
For electricity I have 1h for today but nothing from Thursday up to and including Sunday.
I'm sure it will all catch up eventually!

Ildhund

GlitterMedusa said:

I'm sure it will all catch up eventually!

Not necessarily automatically. If you really need the missing data (i.e. they're not available elsewhere, like from your supplier or another third-party provider), you may have to contact Glowmarkt support to ask for the usage data to be backfilled: support@glowmarkt.com

GlitterMedusa

I'm not desperate for the Bright data - it's all fine on my supplier's app which is the important thing