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Bright app down ?

135

Comments

  • brewerdave
    brewerdave Posts: 8,864 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Now had an answer from Glomarkt support. Apparently DCC asked them to delay pulling down info on 1st October when the price cap changed - caused some sort of glitch - data is now gradually being restored - I am only missing gas data for 2nd October now as far as I can see.
  • molerat
    molerat Posts: 35,142 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Well, that lasted a couple of weeks !  It had all caught up then started showing nothing until 24 hours later and now thrown a wobbler over this weekend's data - only first 2 hours on Sat and first 8 hours Sun but first 8 today.
  • Swipe
    Swipe Posts: 5,853 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It often falls over at weekends
  • molerat
    molerat Posts: 35,142 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Still big gaps, nothing showing for today
  • Swipe
    Swipe Posts: 5,853 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yes, same here. Glad it's not just me. I was wondering if it was because of my completed switch on Monday.
  • WBCPB
    WBCPB Posts: 503 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    I am today receiving this message as a banner: "We currently can't show your recent daily electricity usage, please try again later".
  • molerat
    molerat Posts: 35,142 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 24 October at 11:54AM
    It is just a mess.  I have got a full house electric for yesterday but nothing so far for today, gas nearly full yesterday, nothing for 2300, but full up to 0600 today.  Just big chunks of data missing.  It is a shame as Bright is by far the best visually out there, shows the plain data you want to know rather than something with a spin on it.
  • matelodave
    matelodave Posts: 9,165 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 24 October at 12:05PM
    Thursday last week and Tuesday the week before are a bit iffy but this week is fine up to and including yesterday and a liitle bit for today

    I don't expect to get full current day info until the following day . (thats using the Bright app rather than a Bright CAD device). I can get half hourly data and current consumption direct from my IHD if I really want it.
    Never under estimate the power of stupid people in large numbers
  • Swipe
    Swipe Posts: 5,853 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    My electric is almost up to date now, but still missing the whole of Tuesday 21st. My switch went live on that date but I don't see why that should cause that data to be missing.
  • SJMALBA
    SJMALBA Posts: 1,135 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Bright seems to be getting increasingly flaky - nothing for me since Monday this week for electricity (with missing data that day), and nothing since Sunday for gas.  :(
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