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British Gas - ongoing complaint
Don't suppose anyone has an email address so I can escalate my complaint with British Gas ? Quick summary -- I haven't had an invoice / statement since Jan 2025, and my account is now over £1100 in credit. Customer Services at British Gas are useless. I was on quarterly billing, but requested to move to monthly billing, as…
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Communal heating is it a con?
On paper it should always.worj.out cheaper as you don't have your own boiler so no initial cost/servicing/replacement. But do the figures add up? What are you being charged per kWh and standing charge and do you also.have to pay a maintenance charge for the communal heating for repairs etc. I have a feeling the figures…
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Estimate bills for single person one bed house
Just bought a one bed cluster house, my budget wil be tough for a few years I think. I need to know approx figures for Council tax band b with single person discount Gas Electric Water Can anyone help estimate the monthly bills? I think I will be a light user eg no tumble dryer, no bath, cook with microwave.
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Previous Tenant Debt In FM Name
Hi, I’m looking for advice as I appear to be hitting my head against a brick wall! Family member moved into a council property, and the previous tenant had an outstanding bill with British Gas. (please also note that when my family member moved into the property the that it was capped and had to be uncapped when they moved…
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Any suggestions?
I live in a flint cottage which was built in the 1800’s , I am just about to have the roof re slated and soar panels and Tesla battery storage fitted , I am currently using an oil fired Combi boiler for heating and hot water, the boiler a Worcester Bosch is now over 20 years old , and I am looking to replace it , so my…
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Catch 22 with Warm Home Discount
Following the advice of a recent UK advert I saw, I am trying to apply for a Warm Home Discount in Scotland. The government website says I need to apply with my energy provider but my energy provider says I need to apply through the government. It then contradicts itself later and says I need to apply online by a certain…
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MSE News: Faulty smart meters to be tackled and automatic compensation paid for problems
Faulty smart meters are to be tackled as part of a new industry review, the Government has announced. It's also been confirmed that you'll be able to get automatic compensation from your energy supplier for certain smart meter problems starting early next year. Read the full story: 'Faulty smart meters to be tackled and…
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Am I being charged twice for my electricty?
Hello all, I've been having a bit of a to do with our energy supplier. We recently made the switch over to a smart meter and ever since, our bills have looked like this. Now am I going mad or we being charged twice?
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Under counter fridge or freezer
Only got room for one appliance in the kitchen. Should I go for a fridge or freezer? Which is.cheaper to run?
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24/7 Home Rescue Boiler Quote Ideal Logic 2
Hi Guys Hopefully i've posted this in the right place. I've had a quote to replace my boiler from 247 Home Rescue, It's an Ideal Logic 2 C30, 30KW, for £2650, is that a decent price? I've had a wee google about, but cannot see much info on installation prices for that model.
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Electric Only Tarriff
Morning all, I'm hoping for some advice if possible please. I currently have a duel fuel tariff with Octopus Energy. I am moving house soon, to a village and the house only has electricity, for lighting/general power, and oil for the heating. Octopus are sorting my leaving bill etc and have said that they do offer an…
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
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OUTFOX - not so good customer service
This as advisory only but whilst happy that Outfox seems to have pleased many people by its cheap deals, my experience has not be so good and I felt I must share this for those who are considering a switch. I could not get through to customer service on the phone (after 20 minutes of muzak etc.) so I sent an email as they…
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octopus new tariff july v1
a new tariff has appeared on octopus, still higher than what i took out in may with edf also no exit fees fixed till sept 26 so its still a no for me
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UTILITA NO STANDING CHARGE ENDING
Your tariffs are endingWe’re moving you onto our cheapest alternative tariffs for your payment method. Hi MARK, We are discontinuing your tariffs on 30 September. From 1 October, your tariffs will change to include a standing charge. These will be our cheapest tariffs for the way you pay for your energy. Remember, your…
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OFGEM - Winter 2025/2026 Standing Charge Plans
Energy regulator Ofgem has proposed that by winter 2025/26, all energy suppliers will be required to offer a low or zero standing charge Price Capped energy tariff. UTILITA is the only supplier that currently offers a zero SC tariff, but with considerably higher unit rates - if you are a very light energy user possibly a…
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The Scottish Pension Age Winter Heating Payment amount
This is my very first post in my new MSE account. I used Google for information and it said that the amount for anyone of State Pension age in Scotland to age 79 should receive £203.40 paid into the account where they receive their State Pension with no need to apply for it. Does this amount sound right? I am asking…
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Electric prices
Can anyone help. My mam lives in 1 bedroom bungalow on her own, has1 tv, sky, charges her phone, sits with candles cis her ekectruc us di high. She used to have e7 now has gas ch. Her electric is 55 a month. Mine I live in 3 bed semi, 6 people, 3 xboxes 4 tvs etc kids leave lights on etc, my combined gas and lec is 145 a…
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Is it as black & white as going for the first option on the MSE Energy Club?
Caps Percentages Guesses. So much easier (for me) dealing with something like car insurance. That price is £300, that other price is £200, I'll go for the £200 job done move on. This talk of caps and percentages up, down, sideways & then guesses just baffles me tbh, so I went on the MSE Energy Club site. Detected I'm…
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new octopus 14mth fix
i see another new 14 month fix is out on octopus gas is again cheaper also electric SC has came down a lot also price per unit is down so worth checking it out
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