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British Gas Homecare
Has anyone else had issues with booking an appointment with British Gas homecare? I pay a monthly direct debit but feel like I can’t get the service I am paying for! They are fully booked until May! We cant do week days as we both work full time. If I leave it till May that will mean my boiler has been waiting over 6…
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Collective deals missing
I am checking my Cheap Energy Club recommendations as my fixed contract is about to end but I don't see the collective deals for BG and Fuse. I see other deals from these two providers further down the list but not the collective deals referred to in the MSE newsletter. Do others see these deals or are we supposed to do…
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Plans to change what households make from solar Feed-in Tariffs 'feels a breach of pro
If you're one of the 800,000+ households in England, Wales or Scotland being paid to generate your own electricity via renewable technology under the Feed-In Tariff scheme, you could earn less in the long run under new Government plans. Martin Lewis: Plans to change what households make from solar Feed-in Tariffs 'feels a…
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OVO Billing- Advice Needed
I bought a property on 19th December (and as it's a project, we're still in the process of moving in fully) On the date I got the keys, I rang OVO energy to set up an account and advised them that the Gas Meter wasn't working- they went through all of the steps with us to rectify it at the time but instead got an Engineer…
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new octopus 14mth fix
i see another new 14 month fix is out on octopus gas is again cheaper also electric SC has came down a lot also price per unit is down so worth checking it out
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Is anyone using a powerstation as a home battery for savings with Economy 7?
Is anyone using a powerstationa s a home battery for savings with Economy 7? I'll explain why I am considering the above. I have been camping for decades and a couple a years ago I bought a 300w, 300Wh powerstation, portable car compressor fridge and a foldable 100w solar panel. It last about 2.5 days without sun, but…
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Smart Meters Supplier IHD Customer Exploitation
Just switched from Octopus Energy to another of the large ‘big six’ established energy suppliers. Have come across a new potential and massive potential waste of IHDs that may be being sent to landfill prematurely resulting in customers being encouraged or feeling their only solution is to pay for extortionately priced…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Home Energy.
Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.
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Good Octopus Tariff for Solar Export
We have a solar set up. Been on eon Next's Drive Fixed v7 for near a year so I guess the rates will be changing for me shortly. Any others I should look at?
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Anyone heard of HomeEnergy?
I'm with Octopus in a 3-bed semi. I was lucky enough to sign up for fixed dual fuel for 2 years in June 21. So this ends in 4 days time. I hardly use any gas at all ever. I won't be using much LX either until it gets cold in September. Most comparison sites appear to have decided to give up. Weird. However, I found one…
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"Home Energy" - curious why mentioned so little on this board...
When my lovely Sainsbury's Energy fix ended last November, I mentioned on here that I'd moved to (what I think is) a small supplier called Home Energy - they were offering their SVT slightly below cap, and over the past few months, it's all been absolutely fine. Today I got an email from them regarding the upcoming cut to…
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Looking for advice — long-running Octopus Energy billing/metering issue (Ombudsman involved twice)
I’m posting to see if anyone with metering or industry knowledge has dealt with something similar, as this has been going on for a long time and standard complaint routes haven’t actually fixed the root problem. We have a complex meter setup (dual circuit / RHT configuration), and Octopus appear to fundamentally…
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British Gas
Can anyone help me please, I got an electric vehicle last March and I called British Gas in July and explained that I had a charger installed from Pod and just needed an EV tariff. I was on a fixed 3 year deal but the lady I spoke to advised me that the EV tariff would be more suitable. I was advised that my meters would…
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Economy 7 timing problem (EDF)
I have a 2024 Kaifa 'smart' meter. Up until recently the timing of the storage heater switching (ALCS) was well synchronised with the Economy 7 tariff period. However since a new E7 tariff on 14 Jan, the tariff change to night rate has been delayed by 30min. This of course means that for the first 30min the heavy storage…
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Governments £150 off energy bills
On matins show it was stated that the reduction equates to 3.5p kwh off tariff But he said some suppliers who do not pay the environmental charge may only reduce the bills by £90, Does any body know what what that would equate to a reduction of per kwh
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Fuse Energy Fixed Tariffs 2026
£50 Early Exit Fees apply per fuel unless otherwise stated On offer today are: Jan Fixed (15m) v1 Jan Fixed (13m) v3 Jan Fixed (12m) v3 Don't worry, Fuse Energy will show you all their tariffs in the cheapest value order for you. Even if you have an E7 meter, they will offer you the single rate tariff option online if you…
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British Gas Lite - how do you get your money back?
We are a small company who have been chasing British Gas Lite for a refund since the 26th November - they promised it would be paid within 7 to 10 days. Dispute chasing on practically a daily basis for this money - we have been given excuse after excuse as to why it could not be paid - they needed another meter read,…
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New Smart Meter Needs Replacing
A friend has E7 and had the old RTS dumb meter replaced with smart in July 2025. They have just had communication from their supplier that the meter will stop working on 1 June 2026. The message they have received is Your smart meter will stop working on 1st June 2026 We’re getting in touch because we need to make an…
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Modern Storage Heaters versus Standard Electric Radiators
I'm new here and was hoping for some advice. I have old storage heaters in my 2 bed flat, no gas connection. I have just had a new Smart Meter installed by Octopus and on std tarrif, waiting for them to revert me to Econo10 which is what I had before. One of my storage heaters has packed up, I have two in the living room,…
For questions about water supply to your home.
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.