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I thought my Fix was supposed to get cheaper on 1st April 2026!
On MSE: "Average annual energy bills will fall by 6.7% on 1 April for those on standard price-capped tariffs (most households) but unprecedentedly, the prices of fixed tariffs will also drop in April." On EoNnext website: "Fixed tariff customers will remain at the prices they agreed when they took their contract out."
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Solar panels, FIT payments, MINFO tool, Suppliers Web???
My Solar panels were installed in October 2011. Since that time I have sent my meter readings every 90 days to Scottish Power and have received payment directly into my bank account. I recently switched banks and though almost everything went smoothly, the process involved in getting Scottish Power to recognise the new…
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Smart meter gas readings
Every month or so I manually transcribe my daily meter readings as shown on the Octopus website to my local spreadsheet so that I can keep an eye on how my energy use is going. We were away over new year and so I didn't get round to this until mid January when I noted the figures up until 10 Jan. Last week I thought I…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Energy providers competent in managing 3-phase supplies?
Dear Forum We live in a semi-rural area without mains gas. Our house is heated by an oil-fired boiler and we have a 3-phase electricity supply. In September 2023 SSE sold their domestic supply accounts to OVO Energy and then our problems began. With SSE, we were able to post all three meter readings onto their customer…
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Warm Home Discount mess
I switched from Tomato before being moved to British Gas under the solr scheme. I received a letter stating I was eligible for a warm home discount of £150 paid to my supplier on 24th Aug '25 (Tomato). I switched to Fuse myself straight from Tomato. I have spoken to Fuse and British Gas asking who is liable to pay the WHD,…
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New Price Cap 1 April 2026 Octopus Fixed
I'm on the Octopus Fixed Tariff until 3 June 2026, 24.08p per kWh, 47.28p per day and pay via DD £204 per month. No gas. I'm a bit confused as to what to do for the best. Do I just stick with it, until the tariff expires on 3 June or change to a new tariff, on 1 April. There is no penalty for changing tariffs.
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Gas Meter Still Increasing Whilst Gas Isolated (Siemens/Landis+Gyr E6S)
Hi, I'll try to keep this short but can provide more details if required. Setup: my house has a Gas boiler and a Gas fire. My gas meter is old: Landis + Gyr E6S. It is not a smart meter. My boiler is Worcester Greenstar 42CDi serving underfloor heating downstairs, radiators upstairs and domestic hot water. In August last…
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MSE News: Energy firms to trial ‘low or no Standing Charge’ tariffs from April – here’s what we know
Four energy suppliers will introduce 'low or no Standing Charge' tariffs on a trial basis this year, regulator Ofgem has confirmed to MoneySavingExpert.com (MSE). The firms taking part are British Gas, EDF, E.ON and Octopus. We don't have all the details yet, but here's what we know so far… Read the full story:…
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BG tariff oddities after collective Nov26 switch
I was already on a BG tariff when I opted in to the energy club's BG Collective Nov26. All seemed to go smoothly. Now, looking at my tariff details in my BG account online, I see two issues: Though my elec meter is dual rate, BG and other providers have still supported a single rate tariff. In fact I was on a single rate…
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Smart meter installed now the energy company want to charge more
on a fixed tariff with EDF (ends Sep 26), Have been waiting over 5 months for a smart meter due to issues of non arrival and then an emergency by the installer I finally got it installed last week. Am wanting to add an EV tariff to my fixed tariff but now they are asking me to pay more standing charge/tariff change for…
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IHD was not commission when installed, new supplier asking me to buy a replacement.
Hi all, My previous supplier installed a smart meter for me, but the IHD (In-Home Display) was never commissioned. At the time, the installation engineer told me not to worry about the IHD and to request the supplier’s own device instead, which would allow me to check readings via their app. I’ve since changed supplier,…
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Octopus login "invalid credentials"
Hi, For the upteen'th time we have not been able to login, error message "invalid credentials" This time I've received an email to say your collecting our monthly payment this email usually arrive AFTER we get our monthly email statement, which usually arrives the day after the end of month usage I've tried to reset our…
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Tomatopia Discussion 2026
Happy New Year! I thought we need a new Thread to discuss this - because not everyone uses Facebook. Has anyone else heard anything?
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British Gas Web Site - ERR_SSL_PROTOCOL_ERROR
For at least two weeks I have been unable to get into the British Gas web site through any means (apart from the App on my Phone) Their customer service seem to be unaware (or not interested) in this issue and try to blame my Internet Provider. I cannot get onto www.britishgas.co.uk by any means thru Chrome or Edge.…
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Gas/Electricity Tariff etc
I am with Brit Gas for gas and e-on Next for elec and pay by DD for both: £40.69 for elec and £29.94 for gas, Total £70.63. my tariffs are due to end, Gas 23/05/2026 and Elec 27/07/2026 Possibly I would like to go dual fuel but obviously don't want to pay much more than I'm paying now but because my Tariff end dates don't…
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Changing energy tariff to fixed lighter mse feb27v1
Hello I'm currently on a British gas dual fuel fixed tariff v94 The fixed lighter mse feb27v1 British gas tariff is cheaper Would I be able to switch with no penalty charge as both are fixed British gas tariffs ? Many thanks for your help
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Direct Debits, Fixed vs Variable
Contracts with utility companies almost invariably require us to to pay by Direct Debit (DD). Almost without exception, they push fixed monthly payments at us by plugging the benefit of avoiding difficulties with large winter bills. However, they invariably suggest higher monthly payments than are necessary and as a…
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EON - "Sorry we are unable to complete your referral."
Hi After a period of being offline EON Refer a Friend seemed to be back But when I share my link with a friend they get the message “Sorry we are unable to complete your referral” Does anyone know what is going on as EON haven't got back to me and I had just about managed to convince my friend to switch! Thanks for your…
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Bright app down ?
As title ,my Bright app is not showing any data since early hours of Thursday morning. Meters are reporting as expected to my supplier ,Fuse.
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Most recent: Can you beat this unfair increase? by matelodave
1 March at 2:58PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.