Energy

I've come to do a closing read at my property and found that the gas smart meter wasn't showing anything. IHD has no info on gas only electricity. Googled the model number and pressing the buttons suggested made no difference. When I spoke to a very helpful person at Octopus they said that the battery had run down so…

Ovo energy customers will be moved to rival supplier E.on after a takeover deal received the go-ahead from the competition watchdog this week (October). Read the full story: Ovo energy customer? You'll be moved to E.on as a takeover deal has been agreed – here's what it means for you If you haven’t already, join the…

I have a Zappi Glo EV charger, and am on the Octopus Intelligent Go tariff. Yesterday I had the EV plugged in, but only requested a 5% top-up charge in the Octopus app (to be completed by 00:30), as I have 8 free “happy hours” to use before the end of the month, and I was planning to use them over the next 2 weekends to…

Hello, I went to Fuse Energy in April this year via Money Saving Expert website. There was cash back offered by MSE. Since then I have heard nothing. I believe I need to contact MSE to find out what is happening. Can anyone tell where to find contact details? Thanks

Hey, Our British Gas fix ends at the start of December (we are now in the penalty free exit window). I did a comparison on MSE which suggests a slight saving based on our usage (I'm unsure how as rates have gone up). I've attached screenshots for comparison. Why would the site show a saving for the same usage? Is this a…

Sorry a bit long but it’s been going on well over 2 years now The situation: I closed my So Energy account and paid it off in October 2021. I left the UK still owning the house. A man moved in and lived there from Oct 2021 to 5 October 2023. He did not set up his own energy accounts. In 2023, So Energy created a new…

Is anyone else experiencing Uswitch emails announcing new increase/reduce and earn load switching sessions arriving too late? Their emails have been arriving in my Gmail mailbox after the session has started, sometimes by over an hour. I've not been able to join a session for a couple of weeks which is frustrating as they…

Their website's clear enough - variable direct debits are acceptable. But according to two of their agents (one via online chat and the other over the phone) it's impossible for them to set up. Reason something about being possible on the 'old platform' but not he 'new platform' post-2021. Anyone had similar difficulties…

This is only offered to existing IOG customers so you need to log in to see it. Fixing the low night rate for 12 months but it does come with quite high day time rates. As I had batteries fitted yesterday seems like a no brainer for me. https://octopus.energy/smart/intelligent-octopus-go-loyal/?accountNumber=

I got an email from Octopus saying the 12 month fixed price is ending in a few days. I'm confused what to do. What is the general consensus? I chose Octopus as I thought it meant not having to worry about any of the switching as you got the best deal always? Thanks

Yes no more getting up early to bag a coffee. From an email to Octopus Pros* today. Introducing the Monday Scratchcard: fairer free coffees, even more prizes Tens of thousands of treats, from free coffees to tasty snacks, dinner delivery discounts, chocolate bars and more will be up for grabs weekly to make Mondays a…

We've currently got storage heaters as we don't have gas but they are proving to be very expensive to use. A friend has suggested these as a replacement and their sales blurb seems quite convincing but cannot find any real world reviews anywhere Any advice would be appreciated as we're freezing our bits of!!!

https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…

Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine

Our current tariff ends on 24th March 2027 but we have just reached the point where we can do an internal tariff switch with Outfox Energy without incurring exit fees. Our current rates are: Electric: SC 51.05p Unit Rate: 20.61p Gas: SC 54.94p Unit Rate: 5.98p Our conundrum now is do we ride out the winter on our current…

Can anyone work the maths between usage & credits?

I’m totally at a loss about energy suppliers and usage. I moved into my new home three years ago and I’ve never changed my supplier as I just don’t understand it, no matter how much I read. Could anyone help please? Current supplier - Scottish Power Tariff - Standard Online with smart meters Payment - £98.23 direct debit a…

I am looking to replace my 23 year old Potterton Suprima boiler as parts, according to British Gas, are becoming hard to source. It still works fine at the moment. I am looking to replace it with a Worcester 24Kw Greenstar Ri using a Worcester accredited installer which hopefully should come with a 12 year warranty. I…

Hello everyone, I need an advice what my options are with British gas. We noticed high gas bills when we switched off the heating this spring becuase it was very hot weather. But the bill we received in June 2026 was even higher than for winter months. Obviously we started to investigate and first thought about the boiler…

just had my email from switch together (ichoosr) collective currently on Octopus Standard variable tariff as when my mse fix ended in August there was not much else around to fix to so though we would see what happens with rates also with the looming jan price increase Just got email with collective switch from BG and in…