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British Gas Final Bill
We have recently moved house to a property that was supplied by British Gas (BG). Immediately upon moving in we took photos of the meter readings, submitted them to BG and then started the switch to Outfox Energy (OFE) It appeared that everything was going to plan with the switch to OFE taking place 7 days after we moved…
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Cheap Energy Club password issue
I entered my password and was prompted to change it for security reasons. I was sent a link to do that but every time I set a different password and try to sign in I get prompted to change it. Any ideas?
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Price increase in July? Potential ceasefire?
It seems like there maybe finally a ceasefire with the iran war. I was on 12m fixed November 2025 v1 with octopus energy. I was worried about the prices shooting up in July and then go up even more up from November when my current term would end ready for another fixed term. Now I decided to refix because of this with…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Octopus App not tracking IOG cheap rates
hi. Anyone else seeing the same issue? Since April 29th all usage appears at peak rate, though I can see (via Insights) and Octopus confirmed, that cheap rates are being applied. Therefore it looks like the app has an issue though Octopus don’t seem able to help. I’ve been using the app for over a year on IOG and it may…
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smart meters
Is there any way to trace my smart meter history. I had a smart meter installed before the pandemic. After a few years I was getting constant emails asking me for a meter reading. That shouldn't have been necessary. In October, last year an engineer spent all day replacing everything and I was given another, exactly the…
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How to check if you're on the Energy Price Cap
About two-thirds of homes are on a price-capped energy tariff. To quickly check if you're on one, we've created a new Price Cap checker tool. We'd love to know what you think of it! How to check if you're on the Energy Price Cap Thanks MSE Clare
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Optiwatt plug in energy saver
Hi, has anybody got any knowledge or experience of this item, (Optiwatt plug in energy saver) claiming to reduce electric bills? Thoughts please, tia
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Eon next power up
Eon next have invited me to sign up for their PowerUp event tomorrow from 10:00am to 12:00pm. “Your target is to use 1% more electricity than you usually would during this time” “If you hit your target, we’ll give you £0.20 credit for every extra kWh of electricity you use.” Anybody else participating?
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Octopus gas tariff
My fix ends in 2 days and looks like flexible is cheapest currently. But I'm guessing it'll go up in July? Fix is 1p more per kWh. Is that the sensible choice? Having an exit fee makes it a harder decision
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Switching to flat rate when smart meter was previously economy 7
Hi all, I hope you can help. I moved into a 2 bed electric only flat in December that had storage heaters & economy 7. After the shock of my first month's bill being £300 😱 I replaced the storage heaters with infrared panels so no longer needed the econ 7 tariff. I was on Octopus Flexible (with different day/night rates)…
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Fuse App problems?
If you check the long Fuse thread I started about 18months ago (which still grows), one of my reasons for signing up with them is the app that updates in real time (mostly) and allows me to check the KwH consumption when I make tweaks to my heat pump algorithm or whatever. Every so often it lags for a wee while if the DCC…
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"Switch and get cashback*" questions
Cheap Energy Club shows this for every entry in the results page (or just Switch*) but nowhere does it say what the asterisk means. I'm also concerned that, as an Eon customer, I won't qualify for the Eon Next tariff switch cashback. I can't see any information about whether existing customers also get the cashback and I'd…
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Home Energy sticking to opening "industry read" (double charged units?)
A couple of months ago, I switched to Home Energy for electricity. Despite having a smart meter and the previous supplier using the correct reading for the closing read (ending '115'), Home Energy insist on using an "industry" opening read (ending '095') meaning there's a double charge of around 20 units (they are charging…
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Installing a electric charging port at home
I’ve recently got an electric car and now looking into getting a charging point installed at home. I remember a few years ago there were quite generous grants available (or even free installations in some cases), but not sure what the situation is now. Does anyone know if there are still any schemes available to reduce the…
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Can I change to daily smart meter readings?
I recently switched from OVO to a fixed unit price deal with Fuse Energy (thanks to MSE Cheap Energy Club). My choice with OVO was monthly readings and Fuse are taking half hourly readings. I contacted them to ask to change to just daily readings and they have replied to say the can't do it. As the unit rate doesn't vary…
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Octopus intelligent go questions
I might well be missing something obvious here but can anyone confirm my reservations on switching to this tariff please. I am about to purchase an EV and am looking at sorting out how to organise home charging. Our annual mileage will be quite low (about 5000 per annum) so would not need to worry about charging every…
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Shall I tske this offered new tariff?
These are the offered rates- Old tariff-
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Help please - British Gas and Ombudsman hell…
I’ve joined this forum at a large ditch attempt to resolve the ongoing issues I am experiencing. If anyone has any advice or signposting it would by much appreciated and I don’t know where else to turn! It’s a long one…. Background Over a prolonged period, my electricity account has recorded extremely high levels of usage,…
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Most recent: Thames Water meter readings and bills issue by MattMattMattUK
11 May at 6:52PM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.