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No heat tonight, Worcester, Greenstar 18Ri, smart meters, Octopus Energy D/D
Hello all, we are both over 75 and our Central Heating has not been working this evening. So, we had our 11 year old 18Ri boiler serviced as usual about 6 weeks ago, the only comment being low inhibitor. A few days ago we noticed that the radiators had gone cold so I went into the garage where the boiler is and it was off,…
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RTS replacement issues
Hi. I have recently had my
Radio Teleswitch and analogue meters replaced by a smets2 smart
meter(Aclara SGM1416-B). My set up was the
Scottish Power comfort plus circuitry, as has been described in other
threads. In brief: Meter 1. 24hr live
circuit (at standard rate) for sockets, lights, cooker etc. Meter 2. switched…
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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Moved to British Gas extortionate monthly fees - vulnerable, adult with disabilities.
I am speaking on behalf of my in-law. We registered with the local community services which offered a deal which competed well against other providers. The quotes were were provided and showed to be lower than she was being offered with her present provider, thus, agreed to change British Gas. Today we received the charge…
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british gas
british gas issued a CCJ on a wrong amount of £1224.32 when amount owed was £276.24 have asked for all my account details but not getting anywhere at all
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Electric prices
Can anyone help. My mam lives in 1 bedroom bungalow on her own, has1 tv, sky, charges her phone, sits with candles cis her ekectruc us di high. She used to have e7 now has gas ch. Her electric is 55 a month. Mine I live in 3 bed semi, 6 people, 3 xboxes 4 tvs etc kids leave lights on etc, my combined gas and lec is 145 a…
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Energy supplier refusing to back bill
Hi, Recently sought help from the ombudsman regarding a direct debit issue with payment adequacy. The ombudsman couldn't help with that but suggested the remedy of back billing as octopus allowed my direct debit to be set too low. This remedy was agreed but octopus have not discounted my account. They have allowed me to…
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Home Energy Rates
Am new to Forum. I am with Home Energy for my Energy Supplier and am currently happy on their Fair Variable Dual Tariff since September 2025. The rate has not changed since I moved to them. For my estimated usage it is £2101 per year - I should note that this includes charging my electric Car. There are no exit fees so am…
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Uswitch 25 hours free electricity
I’ve seen a promotion advertised by Uswitch offering 25 hours free electricity if you connect your smart meter. Has anyone taken part in this before as I think they may have ran something similar at Christmas? I assume the catch is they collect and sell your usage data to target you with tailored tariffs?…
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Boiler broke down after British Gas service
Hi guys. I didn't find an existing thread for this, however, if there is one, please refer me to it. I took out a one off boiler service with british gas in September, when they were offering it cheap. Luckily, it's been warm up until now so I didn't have to use the heating. When I did this week, the pressure on the boiler…
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Gas switch didn't complete but new supplier didn't tell me
Hi, I'm new here and hoping for some advice. Sorry it's a long one... I moved into my house in March 2022 (first time renter) and asked Octopus to be my gas and electric supplier. They sent a welcome letter which confirmed both fuels, the tariffs that I signed up to for each fuel and what my combined direct debit would be…
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British Gas, Collective Nov26
Hi, I applied for the BG Collective Fix through MSE Energy Club a month ago but I've heard nothing back from BG. Are others experiencing delays? My current BG fix expires end of Oct so I'm concerned BG are stalling. They had already offered me a new fix before the MSE Collective offer cam up and they are still offering…
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Smart meter not displaying
I've had a smart meter with Octopus for over three years. Not long after it was installed the IHD stopped displaying and no usage was being recorded when I log into their website (gas only, electicity meter seems fine). The display on the meter is completeley blank. If I press the buttons on the meter the backlight comes…
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How to live without heating - save £000s
I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…
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New BUS extension - £2500 Grant for Air to Air Heat Pump / Air Con units
Posted this on the Air Source Heat Pumps Page - but people might only be loking their for wet systems - so reposted here - will delete if required. On the front page of todays The Times - from the BBC website Papers Pagehttps://www.bbc.co.uk/news/articles/czr157nzvygo "Households will be able to get £2500 grant for Air…
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Dimplex Quantum Series Heater
Hello! I have had these heaters installed in my two bedroom flat. This is the first winter I am going to use them and am after some tips on how best to use them, whilst obviously trying to save money. I worked out that when I have heating on, it costs approx £10 per day in electric and a lot less when they are not being…
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Ecombi ssh
Hello council have put this new heating in my flat and keeps electric off I had council come out 2 time to sort it out but still nothing .I have watched ever video but still not help
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smart meters- what is typical lead time?
Hi, I have requested an EV Tariff and so a smart meter for electricity (and gas as it is ancient) from my supplier, Utility Warehouse (UW). Recently gone to a full EV so hoping to get their advertised EV Tariff ASAP. Being in the northern half of the UK I expect Arquiva will be the installers but just a guess. Responses…
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TOMATO'S CLOSURE & NEW SUPPLIER. OFGEM ONCE AGAIN FAILED.
When I read about the closure of Tomato Energy, I got some quotes from EDF & E-ON. On these sites, after I entered my address, they seemed to show I was now with British Gas & on their Flexible tariff. What annoys me is that I was on one of Tomato's Lifestyle tariffs paying 5p/kwh for 5 hours and 14p fo 4hours which I need…
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The Government Is Quietly Changing Your FIT Solar Payments
I'm unsure if I've posted this in the right place but it needs to be broadcast far and wide. The video that alerted me to this can be found at https://www.youtube.com/watch?v=GPAefR-6SCw The "consultation" it refers to can be found at https://www.gov.uk/government/consultations/feed-in-tariffs-fit-scheme-indexation-changes…
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Most recent: Water meters installed into wrong flat - Thames Water by QrizB
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.