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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Octopus mini - any similar options ?
Im currently with octopus but there are cheaper electric deals with eon, and ecotricity. Wondered if anyone does anything similar where can view live data like octopus does or other provider agnostic options ?
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Please help - understanding my heating / hot water system
Please can anybody help me, I’m desperate to try and understand how our heating and hot water system works, following a £500 energy bill I just received for last month :( I just moved into the house a month and a half ago. It has solar, and a hot water tank. We always seem to have piping hot water all day, so I’m worried…
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Payment issues with Energy Firm
Hello, Apologies if this is on the wrong section. Would like to get advice on this issue I am having, My old energy provider So Energy and myself have been going back and forth for 5 and half weeks. 2 times they've tried to send money back but their payments team have rejected both (once said it was my bank that rejected…
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Best Solar Panel Installers Cheshire
I’m looking for the best solar panel installers in Cheshire. I need a south-west–facing, 35° pitched tiled roof system on a detached 4-bed property, with installers who can design around partial shading from mature trees after 3pm and integrate a 10-13kWh battery plus EV charger compatibility while handling DNO approval…
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Renew now?
Hi is it wise to agree to a new fixed tariff before the April £150 reduction in costs? It would mean being without a fixed tariff for 3 months for me
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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UW, Econ 7 and Dimplex Quantum heater
Somewhere in the above combination there is a mismatch and I need someone to point me in the direction of what I can check please. After a month with UW, I have my bill, readings day 303, night 128. This time last year day 76, night 409 - which is what I would expect. I am now at home full-time compared to last year BUT…
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Landlords that are energy resuppliers
I'm surprised at the lack of information on this. I moved in two years ago in an apartment, where all properties have sub-meters. Was told we're not allowed to switch as the energy is paid to the landlord directly. This is true; And the landlord uses Valda energy. My rates aren't too harsh, at 35.0p Kwh with a 15.0p daily…
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Octopus Snug and clock issues
Hi, we have just gone over to Snug tariff. Things have not been going too well. I look after my elderly, unwell Mum, in a house which gets cold in Winter. We have been enjoying the benefits of 9p per Kwh at cheap rate, but now the clock, controlled by Octopus and our SMETS2 meter, has gone wrong! The heating has been…
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Possible reduction on standing charge
Do you think that the possible reduction on the standing charge next year would apply to people on fixed rates?
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Octopus Energy to pass on Autumn Budget savings to both variable AND fixed customers
Octopus Energy customers on fixed tariffs WILL see the proposed '£150 energy saving' announced in the Autumn Budget passed on to their bills, the provider has announced. MoneySavingExpert.com founder Martin Lewis has been lobbying the Government in recent weeks to ensure the savings aren't just applied to those on standard…
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Security Deposit caution - So Energy, maybe others
I recently switched to So Energy for electricty - well tried to. I signed up as a Direct Debit customer and fortunate to have good credit scores, so given their T&Cs: “Security Deposit” means an advance payment to cover any future charges. The amount depends on your individual circumstances. 3.5 Before we begin to process…
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Lack of internal communications
British Gas – very disappointing service Since 24 November, I’ve repeatedly been chased for “overdue” payments despite paying my bills on time by bank transfer, as I’ve done for years. I even contacted live chat and was told the issue was resolved — yet the payment demands continued. I then received multiple emails and…
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Intelligent Octopus Go limiting cheap charging.
Octopus are limiting their off peak charging rates on Intelligent Go to 6 hours a day from January 2026. This will effectively be 42kwh max per day but Ohme chargers often lower the charge rate according to the grid thereby going over the 6 hours. Octopus are blaming Ohme, hopefully it will be resolved before the limit is…
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Economy 10 & Smart Meters
I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…
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Uswitch 25 hours free electricity
I’ve seen a promotion advertised by Uswitch offering 25 hours free electricity if you connect your smart meter. Has anyone taken part in this before as I think they may have ran something similar at Christmas? I assume the catch is they collect and sell your usage data to target you with tailored tariffs?…
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Cadent connection fee
Hi all . I’m a newbie on here . Can someone explain why Cadent have increased their connection fee from just under £500 to almost £2000.
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A question before I change utilities
Will Marin Lewis's team protect us if we decide to change utility, through Cheap Energy Club? When the British Gas comparison offer was on a few weeks ago, I do believe that Martin Lewis said anybody changing to this new lowest tariff would be protected if BG had any problem with the switch? Thanks in anticipation
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.