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Tomato Energy - is it going to fold
Tomato Energy - is it going to fold? Do I need to abandon ship or wait and see if it survives following the Order that it has been served with by OFGEM.
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Anyone heard of HomeEnergy?
I'm with Octopus in a 3-bed semi. I was lucky enough to sign up for fixed dual fuel for 2 years in June 21. So this ends in 4 days time. I hardly use any gas at all ever. I won't be using much LX either until it gets cold in September. Most comparison sites appear to have decided to give up. Weird. However, I found one…
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EDF Internal Switch Fee
Hi Just wondering if anyone has recent success of having the fee being waived for an EDF internal switch? Cheers
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Advice Needed – Second EV Charger + Tesla Powerwall 3 + Garage Setup + heat pump
Hi all, I’m planning to install a second EV charger and possibly a Tesla Powerwall 3 and heat pump and would really appreciate advice on how best to approach the setup. I’ve already had one quote, but I’m getting mixed messages from different electricians, so I want to sanity-check everything before I proceed. 🏠 Current…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Scottish Power back billing
Hi, newbie here. I need help. Long story short, I've been trying to get a final bill from Scottish Power for 12 months. I was with them for nine years and left this year due to direct debit costs being too high. I'd never had a problem with them until I requested back billing as I was showing a large amount of credit. Fast…
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No gas usage recorded on DCC since April. - Octopus billed for unreasonable amount of usage.
So I noticed on both Bright and Octopus no usage at all since April for gas. Whilst I am not using much now I am using something. My plan of action is to put boiler on for hour (all its usage since mid march has been timer only, not witnessed it on, but must be working as I have hot water), before putting on I will…
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Radio Teleswitch service switch off
Just received a letter from British Gas regarding my meter. I live in an electricity only flat in a converted warehouse utilising Economy 7 for overnight use. Although they give details of the switch off and ask me to book an appointment to replace my meter, the letter then goes on to say " The good news is, it looks like…
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EDF account in credit
Our EDf energy account is in credit by £1299. We had a smart meter installed on 8 April, therefore 3 months ago. This is for electricity only. We pay by monthly direct debit - £224.77. I've had numerous contact by email with EDF as we could not see any information on the energy hub on the app (this part has recently been…
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How do you change from one Octopus fixed tariff to another Octopus fixed tariff?
My mum is currently on fixed rate tariff with Octopus (due to end in May with no exit fees), but she would like to switch to the 16 month fixed rate loyalty tariff that Octopus are now offering and she thought she would be able to do this, since there are no exit fees on her current tariff. Using the Octopus app, she…
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My supplier thinks I have more credit in my account than I really do
This discussion was created from comments split from: Smart Meter.
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Solar panels, are yours making you greener?
I ask this question because my energy supplier keeps asking me to increase my monthly direct debit, even though I've had panels and a battery fitted. I've looked at my energy use and, to me, my use is higher then before. So I checked.For week commencing 13/01/25 I left my panels switched on, took a meter reading,and lived…
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British Gas back billing
Hi folks! Hoping for some advice or if someone has similar experience. I've experienced a few issues with British Gas (they only supply our gas) over the last 18 months but this latest one not only takes the biscuit, it takes a whopping cream cake. Allow me to explain. On 23rd June '25 I gave BG my gas reading as I do…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Comms Problems with Aclara Smart Meters
Hi, Is anyone aware of ongoing communication problems with Aclara meters, starting mid June? In my case the first thing I found was Bright stopped working on the 15th, showing the error "We currently can't show your recent daily electricity usage. please try later". At that time I tried "n3rgy" and it was still working,…
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RTS Meter Replacement - 4 or 5-Terminal Smart Meter?
My parents have a single Horstmann Series K RTS meter (type K220G13) on a 2 MPAN setup with storage heaters, formerly Scottish Power Comfort Plus, now with Octopus. One MPAN runs the entire house on Economy 7, including hot water cylinder but excluding storage heaters, which are on the other MPAN and for some reason, after…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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ovo direct debit
Hi guys been with ovo for years and have always been good with Bill payments. Now I have built up £400 credit and for the last few months the dd has gone higher?? What gives. I have even sometimes top up the balance. So if I have £400 credit should the direct debit payments be lower?.
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Looking for gas meter no standing charge
Hi. I’m new and this is my first post . i had my gas cut off a year ago and SGN have just come round and said my meter is gone but the gas feed is still coming into the house . they have told me I have a month to get a meter installed or they will cut my gas off in the road outside - and to reconnect it will be over £1000…