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Octopus Smart Meter issue
I tried to change tariff to Octopus Snug but it wouldn't let me and I was told that it was because they didn't think the meter had alcs. They said they would investigate and asked me to send a picture of the meter they themselves installed in 2023 and also asked how the storage radiators worked. They've now come back and…
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octopus new tariff july v1
a new tariff has appeared on octopus, still higher than what i took out in may with edf also no exit fees fixed till sept 26 so its still a no for me
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Smart meter not sending readings to supplier. Supplier won't fix.
Hi All. My smart electricity meter has never sent readings to my supplier. It was installed before I moved into the property, and was seemingly installed without an install code at the time. I initially raised this as an issue with EDF in February, who have since sent 2 engineers round, and had me try and apply a remote…
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RTS Meter Switch Off - Off Peak turned to standard tariff and standing charge applied
Hello, My electricity supply is via RTS meter that the energy supply company yet to change. The property has two meter and until 30 June was charged one standing charge on the general supply and the "off peak" meter for the water and storage meter had no standing charge and a lower energy tariff. From 1 July my electricity…
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Standing charges
These standing charges have skyrocketed over the last few years. It needs to be more transparent what we are paying for.Also I have solar panels and am I correct in thinking that I pay a standing charge for electricity from the grid to be available to use, however the grid can get electricity from me when I have too much…
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British Gas Consumer Rights - Is this worth a claim?!
Hey all, wondering if anyone can give me a little advice - I have absolutely no legal experience, but am considering making a claim against British Gas due to my experiences with them ove the last 9 months. I'll try to explain my situation simply and chronologically; In Jan of this year, I contacted BG to ask for a refund…
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EON FIT Tariff for Solar Panel Generation
I currently have solar panels and have always been on the EON Feed In Tariff, getting paid quarterly for the electricity I generate to the grid. Recently I was asked - as usual - to provide my meter reading so they could make the payment, but when I came to the meter it was completely blank! I let EON know and they said I…
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British Gas! Avoid?
Well despite the horror stories, I thought I would try a Switch to BGas thru CEC, as they were the cheapest big supplier (2 days ago). They have already pulled the tariff! Anyway, there is a problem with the meter numbers. I've tried phoning them, thinking it would be easy to sort out, but no! What a pain of a company to…
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Help! British Gas billing misery. I want to leave.
I switched from Scottish Power onto a BG fixed tariff last June. I have an electric smart meter and a normal gas with an IHD. Due to the fact the gas isn't smart I have been logging the gas meter readings on the app every month. I have been paying a direct debit to BG but have recently noticed they have never sent me a…
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Martin Lewis: Standing charges update risks households paying more
MoneySavingExpert.com founder Martin Lewis has warned that updated plans to require providers to offer low or no standing charge tariffs could risk some households paying more. Read the full story: Martin Lewis: Standing charges update risks households paying more If you haven't already, join the forum to reply.
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Related electricity meters
This discussion was created from comments split from: Related electric meter unable to switch online - how to fix?.
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Looking for gas meter no standing charge
Hi. I’m new and this is my first post . i had my gas cut off a year ago and SGN have just come round and said my meter is gone but the gas feed is still coming into the house . they have told me I have a month to get a meter installed or they will cut my gas off in the road outside - and to reconnect it will be over £1000…
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Is our electricity bill too high - share of freehold in small block, communal areas
Hi everyone, I own a flat in a small block of 4 flats - a Victorian conversion over 2 floors, share of freehold with a dormant company owning the freehold. I have recently taken over the directorship of the freehold company and am now working with the management company to try and bring down costs as our service charges…
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Variable DD
Can anyone please refresh my memory about the timings for vDD? I'm with Octopus in case that's relevant. Currently my billing date is … well I'm not entirely sure. DD date is the 20th, the next balance when they charge me is the 21st, and my bills cover somewhere around the 22nd to the 24th or even 25th. I used to set a…
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British Gas Smart Meter and now massive hike in bills
We were more or less forced into a British Gas Smart Meter a while back and since then I feel our bills have jumped a lot. We inherited a pre payment meter on Electric but I'm not so worried about that one (could really do with asking to swap out of this). But the Gas bills seem way off suddenly. In May I received a bill…
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Are EV and ToU tariffs unfair to other electricity customers?
I have started this thread to respond to a comment on a different thread ( Martin Lewis: Standing charges update risks households paying more) without taking that thread off topic That is an interesting (and valid) point. Ultimately if every individual optimised their consumption to achieve the lowest import price on a ToU…
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Anomalously high gas bill - from British Gas
Hi all, looking for some advice on something.. We have just received a bill for our gas (British Gas) for 3k. * ~£1300 was accrued between the end of April and start of June 2024. Charged at 5.74p per kw/h. They say we used 23,194.6 kw/hrs. * ~1k was accrued between the start of January and end of March. Charged at 6.991p…
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Electricity bill through the roof after Smart Meter install.
Hi all, My parents were left with no choice but to have a smart meter fitted when the signal to their original meter was switched off at the end of June. They've been on Economy 7 for years, as they're both pensioners and disabled/chronically ill. British Gas have been sent regular meter readings up to the date of switch…
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Fuse energy account
Anybody know whether Fuse is an app only account? The website isnt clear and i cant find a phone number. Which leads me to believe it might be.
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Octopus night rate times always GMT/UTC
We're on an Octopus fixed rate which offers a night rate of 11.31 p/kWh between 00.30 and 07.30. BUT, that is only between October and March when the UK is not on British summer time. During the period March to October, when the clocks go forward, the night rate is between 01.30 to 08.30. They don't tell people this. We…
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