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Octopus final bill
We moved away from Octopus to Fuse energy at the beginning of June. I have been waiting for Octopus to generate a final bill so that they can refund my account balance. Messaged them again yesterday to remind them that they have six weeks to generate a final bill from switchover date and that the deadline is due next week…
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No Outfox exit fees for internal switch?
I have just started a fix`d dual June 26 12 M v3 with Outfox. They are telling me in my latest bill I could save just over £22 a year if I moved to their new fix`d dual July 26 15 month V6. I have read somewhere that they waive exit fees for an internal switch. Is this correct? Then it seems sensible to switch if their new…
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Cheap Energy Club shows cancelled switch as "In Progress
I started a switch via the Cheap Energy Club but asbandoned it. It's now flagged as "In progress". How can I get rid of this? Also, I eventually went to EON 8 weeks ago and they can't access the meter (was ok with Octopus). Could this have anything to do with the abandoned switch?? Thanks
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Octopus Energy - Not as good as they think they are
Does anyone else have issues with Octopus Energy ? I have had loads of trouble with them, from not able to get back over £ 500 of my money when in credit, to issues with smart meters, solar panels, the list goes on. My latest moan is this : Last March I got an email from Octopus stating my monthly DD was being increased to…
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British Gas switch confusion
Hi folks. We recently switched to British Gas dual fuel from EDF and completed the online form requiring us to input the gas and electric readings from the chosen day of the switch. We did so and I was expecting a quick turnaround (as advertised) and a prompt refund of something like £400 from EDF. This was a fortnight ago…
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Fuse Energy
Hi after receiving the latest mse email update I thought I'd better get a move on and find a cheaper energy deal, I compared on energy club and decided to switch to Fuse (cheapest in my case), however what energy club failed to say was they do a credit check ( I'm with octopus (London energy)and £194 in credit on electric…
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MSE News: E.on and EDF launch limited trials of 'low Standing Charge' tariffs
Major energy firms E.on and EDF have launched experimental 'low Standing Charge' tariffs for a limited number of customers. Both work very differently, but neither is a straightforward winner, even if you meet the eligibility criteria. Here's what you need to know… Read the full story:…
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Octopus Home Mini problems..?
Annoyingly, for the second week on the trot the Mini has lost its connection. Both have happened late on a Sunday night. On both occasions a simple "switch it off, and on again" has solved the issue, but I do wonder what is causing it and if I'll need to ask them to replace it. Anyone else finding issues?
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EDF having a problem working out Sunday Saver
EDF normally announces the weekly Sunday Saver results on a Monday. Yesterday I received a message - “We're sorry your Sunday Saver update has been delayed. Our team is working to get this resolved as quickly as possible, and we'll let you as soon as we have an update.‘. They must be having big problems. Last week my…
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Incorrect figure for comparison
I have registered for the energy club and on checking for cheaper deals I noticed my tariff with Fuse (July fixed 15 months version 1) is shown with a per kWh rate of 19.99p which is incorrect. Even allowing for a 5% VAT rate dfference it doesn't equate with my actual rate incl VAT of 22.59p. As a high user based on 18,000…
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Uswitch Electricity and Gas
OK colour me confused… I'm currently on the E.On Next Fixed 16m v16 tariff for both electricity and gas which is due to expire at the end of July this year. Current rates are 20.53p/kWh & 31.64p/day Electricity and 5.82p/kWh & 32.36p/day Gas. I'm thinking of swapping to the 12m v119 tariff which has the following rates……
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So Energy exit fees dispute
I recently changed supplier from So Energy and they have charged me exit fees; £95.24 in total. I had been wanting to switch but I waited until I saw a banner on my account saying that it was now time to switch tariffs. I didn't get an email though. I switched but So Energy said it was 4 days before the switching window…
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Octopus temporarily pause new sign up to Intelligent Octopus Flux (IOF) and Flux tariffs
Octopus have temporarily stopped switching / sign ups for their Flux tariffs. The following notice appears on the pages for Flux and IOF: Important: Energy prices are particularly volatile right now, so this tariff is temporarily unavailable. We’ll update this page as soon it’s available again.…
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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Mystery electricity use
I had a smart meter fitted a couple of years ago and was given one of those gadgets to monitor use, I did not look at it much to begin with but have it in my lounge now. I usually wake up 5 or 6 am and notice the cost used so far that day as around 55p. I have not used my heating in months and I put the immersion heater on…
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Octopus.Pulling the wool....
Have been with Octopus for years and pleased with it until now. I do not want a smart meter. With the new tariff coming out on July 1st I have told them I do not want the E7 tariff any longer and to switch me to the flat rate standard flexible productT on July 1st.They won't saying that my E7 meter must be replaced with a…
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Ovo Energy Reviews: Give your feedback
This is a feedback thread on energy supplier Ovo Please share your experience with other MoneySavers. Click reply to take part * Did you switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t already, join…
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Utility Warehouse + smart meter
This discussion was created from comments split from: Utility Warehouse Charges.
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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CAUTION if you Upgrade your Solar PV and keep your FIT (Feed in Tariff) Payments
Hi All, In around 2021 OFGEM issued a new guidance (decision on replacement generating equipment) that allows you to replace your old solar PV panels with newer ones and keep the FIT payments for the full term. This covers both repairs and replacements for efficiency reasons. The new payments are calculated on a pro-rata…
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