-
Inspection panel for flue
We've just had British Gas out for our annual boiler service. The boiler was fine as expected, as it has been working abolsutely fine but we have their homecare agreement and so do the service once a year. However, they have advised that our existing inspection panel is too small and an additional inspection panel is…
-
Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
-
Meter Profile Class change
Has anyone been through a meter profile class change? I'm in a property that used to have an Economy 7/dual rate meter which I've since had changed to a smart meter, I also got my energy provider (OVO) to give me a single tariff rate for both the peak and off peak readings. I've asked them to change my meter profile to…
-
Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
-
Plug Solar appears to be arriving via certification, not a new plug standard.
One interesting observation from following the UK's plug-in solar journey over the last few months: A lot of electricians and standards specialists argued that the UK didn't actually need to rewrite BS 1363 from scratch to reach the same destination as Germany. Their view was that a workable route already existed: • Create…
-
Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
-
Attempted Energy Swap
2 to 3 months ago I completed the process of applying to swap my Electric & Gas tariff via the MSE Cheap Energy Club. Time passed I heard nothing, but as I was only changing tariff but staying with British Gas, I thought it must have sailed through. Unfortunately I heard on 31st May from MSE Cheap Energy Club that, British…
-
Fuse Energy, anybody with them?
As they were being mentioned on another thread I thought I would take a look and sure enough very cheap SC for electricity and discounted unit rate by the looks of it. Personally happy with Octopus and our Tracker/Agile seasonal hop-skip-jump but it's always nice to see if the upstairs companies are getting any traction…
-
What are Utility Warehouse E7 Off Peak hours Eastern Region
Hopefully a straightforward question but due to my incompetence I don't seem to be able to find the answer on the UW website and their CS don't seem to know and it is not on my bill or any of the paperwork I have had from them. What are the E7 night rate hour sin Eastern region and how do they change for BST/GMT when the…
-
Changing from business to residential British Gas
We bought our house in December 2025 which was an airbnb. (business tariff on British gas) The property was not listed on the Royal Mail website, so we paid North Yorks Council £60 to do the street naming (now completed) and also get it changed with the council to residential (now completed) British Gas will not change us…
-
Why the alarmist headlines on getting a better deal?
So I log into my Energy Club account and the deals are laid out for comparison to our current deal, a BG Variable tariff. MSE calculates our monthly spend at £130. Even the best deals are barely worth the effort of switching, just to save literally a few pounds per month. Why the panic Martin, am I missing something? Is…
-
Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
-
Fuse energy
Interested in real life experience of using Fuse Energy please. My fixed deal with Octopus ends next month and their renewal offer has considerably increased rates, so I am looking around for alternatives. Via a comparison site Fuse energy looks like a good option so I thought I would take a look at their website and…
-
IHD stopped showing electrical use/mini not showing gas.
As title really, smart meter installed (Landis+Gyr E470 type 5424) 4 years ago.has worked fine, since a few days ago the IHD screen now only show gas usage (Chameleon) so what have I done ? how to fix. Now by chance I have just got my Octopus mini set up & that's not showing gas, am I just unlucky…
-
Back billing rule
we moved in our property in 2023 and at the time, didn’t know who our energy supplier was. We didn’t get any letters or bills addressed to us personally or even to”the occupier”. fast forward 3 years later and OVO have sent us a whole 3 years worth of bills back dated. All estimates readings and have said this is the…
-
Octopus Intelligent Go 6 hour changes being rolled out.
Upcoming changes notice, from octopus Electric vehicles are booming. In March 2026, over 22% of new cars sold in the UK were electric, and the old fear of "range anxiety" is practically dead. With modern ranges hitting 300 miles and a rapidly growing network of ultra-rapid chargers, most drivers just plug in every few days…
-
Smart Meter Issues After Switch
We moved our energy from Octopus to EON Next on March 19th, I have an EV so it was Important to get a decent overnight tarrif and with the events in Iran I was looking for a fixed rate and this fit the bill. A couple of days after the switch I noticed the smart meter was still showing the Octopus details and tariff. This…
-
How long do utility companies need to keep billing/account records for?
How long do the utility companies need to keep billing and customer account records for? I was expecting them to go back at least 6 years, if not longer for current customers. My supplier (one of the big ones) has just admitted that they don't have any records from longer than about 2 years ago, which shocked me. The…
-
May 2026 Br Gas Fix and fall tariff
Not sure I understand this, but if I change to this tariff and energy prices fall, is my energy price only lowered at the time of the next price cap please? Thanks
-
Eon smart meter broke boiler
Hi, I am reaching out for some advice with an issue my daughter has had on Friday with Eon. A new smart meter was installed in there house they purchased three weeks ago on Friday. When the gas and power was switched off on the boiler, it blew and is now not working. Their engineers looked and said it was nothing to do…
For questions about water supply to your home.
4.3K discussions
28.9K comments
Most recent: Would you switch to a water meter by matelodave
5 June at 1:42PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.