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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.3K discussions 28.7K comments Most recent: Why is my water bill so low? by greyteam1959 23 March at 5:07PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

436 discussions 12.1K comments Most recent: Can anyone recommend Midea Air Source Heat Pump by Magnitio 20 March at 11:57AM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

7K discussions 57.1K comments Most recent: Martin Lewis: Heating oil & LPG price hikes – are firms playing fair? We need your feedback… by fatbelly 21 March at 7:21PM

EDF fixed until 1st June no exit fees
Hi, I am on a fix with EDF until 1st June with no exit fees. Energy club is showing I could save approx £60 a year by switching now to EON. I know no one knows exactly what will happen but any suggestions on whether it is worth switching or wait until May? Thanks
If leaving octopus what happens to Outgoing tariff
I am thinking leaving octopus to join EON what will happen to my outgoing tariff for solar export? My FIT is with Eon
Warm Home Discount mess
I switched from Tomato before being moved to British Gas under the solr scheme. I received a letter stating I was eligible for a warm home discount of £150 paid to my supplier on 24th Aug '25 (Tomato). I switched to Fuse myself straight from Tomato. I have spoken to Fuse and British Gas asking who is liable to pay the WHD,…
Octopus Gas tracker
Anyone else wondering whether to stay on this tarriff, gas prices are up over 50% today
Switching from comparison site to same supplier (EON to EON)
I am already an EON Next customer who's current fix runs out 14th May. Can I switch to the EON Next 15 month V7offer? Would I have to pay the exit fees as I would still be remaining with EON?
Energy Comparison sites and tariffs that don't make sense.
Anyone know how to make sense of whether to go onto a fix now or stick with a variable. I built this spreadsheet below to try to make sense of the options but I'm struggling Both MSM and MSE's comparisons seem to be wrong. They list my UW tariff but Kwh and Standing charges are wrong for both Gas and Electric According to…
Outfox Exit Fees £150
I’ve just switched from Outfox to E.ON. I had 11 months left on a 22p/kWh electricity rate, but with the current Middle East crisis causing a 93% spike in wholesale gas this week, I became seriously concerned about the financial stability of smaller suppliers. We’ve seen what happens when the market hits 150p+ a…
Are switch prices honoured?
I switched Saturday from octopus to fuse. (Are fuse any good by the way?) Said monthly payment would be £94 ( octopus would of been £96 but that's including the April drop) both 12 month fixes. The fuse amount is before the April drop. Anyway it should go live tomorrow but just noticed the price has gone up to £97 now. so…
Moved both to new supplier (I thought) but now I'm paying someone elses bill
Dad moved into a care home last summer. I look after his flat. Thought it might be an idea to move to a tariff where the standing charge was lower. No-one living there so gas would be zero and just a minimal amount of electricity. So switched from Scottish Power to EDF. Had email from EDF all done. Then I noticed the gas…
separation of pipework and gas meters from electrical services.
Today I had gas and electricty smart meters fitted in the meter cupboard inside the house near the front door. . After the engineer had left I noticed a warning label (red trangle with big black exclamation mark inside it) on one of the pipes and this on the reverse of the label: Customer advisory notice The gas…
Unusual gas meter read
I read my meters this morning and informed Octopus as I do every month despite having smart meters I notice my gas usage recorded 6m3 yet January was 61m3 which is in range looking back 3 years I emailed Octopus with my thoughts and their reply surprised me and I quote Thank you for your email and for sending the photo of…
Changed my Gas to Fuse Energy. Will I still get the Warm House Discount?
I have just changed my gas energy account from Octopus Energy to Fuse Energy (Fixed contract) and I have kept just my electricity account with Octopus Energy One thing I forgot was that I am entitled to the £150 Warm House Discount with Octopus and Fuse Energy does not offer this discount. Will I still get this discount…
Outgoing export on Octopus going down
Down to 12p from 15p from 1st march
Storage Heaters or Electric Radiators
Hi - buying a 2 bed electric only flat. Currently renting with old storage heaters and immersion for hot water. Bills are through the roof and the flat is always cold. The new flat currently has a similar set-up, I see 3 options to upgrade: Upgrade storage heaters to HHR, programmable models, keep existing immersion, add a…
Switch from EON to a provider with on-demand payment (specific requirements inside)
Hi, I am currently with EON on I am looking to switch over to another provider. Specific requirements I have Proper billing. I supply them readings last day of the month. They send me bill during first week of the month with proper billing period. That's what I am looking for. To clarify, it seems EON does not have stable…
Fuse - MSE cashback not paid
Hello, I joined Fuse through the MSE cheap energy club because there was a £20 cashback. Without this incentive I would not have switched This was in August last year. I have not yet received the cashback fron MSE. They just 'shrug their shoulders' and claim it's Fuse's responsibility. I also contacted Fuse, they'll…
Replacing radiators
Could someone please advise on replacing radiators? I inherited my house a couple of years ago and had to replace the boiler when we moved in. At the same time, the gas engineer fitted new thermostats onto the old radiators, but did not mention changing them, despite them being very old (I now know this was not great, but…
stick or renew
i think most people will be watching the latest tariffs and expecting to see a spike with whats going on in the middle east my current deal with edf no exit fees fixed untill 1st sept26, best deal kicking about is with oftm but with a £150 exit fee (ouch), gas price (current 5.488p vs 5.285) sc 25.883p vs 35.202p and…
Smart Meter mounting board. Whose responsibility is it?
Hi, We have a cabinet with an old RTS meter in it. I've had 3 engineer call outs, but so far they've been unable to install a smart meter. The meter supply company claim that its up to UK power networks to fix the wobbly meter mounting board. UK Power networks say its the meter supply company's responsibility. Octopus…
Octopus wouldn't install a smart meter
I requested smart meters but when the installer visited he said he couldn't install a smart meter because there was a lack of space in the cupboard. We were told we would need to get cables moved to make room for the meter at our expense ( around £800) so we didn't pursue it. Our meter is old and needs to be replaced,. If…

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