-
Another solar panel scam - refund for your inverter
I had a phone call this morning from someone who seemed to know a lot about my solar panels, installed over 10 years ago. They suggested they could organise a refund for me for the cost of the inverter. What? When I said I wasn't interested, they put the phone down. I've been in touch with OFGEM who (very quickly)…
-
Energy club discount
Hi. Through the energy club tool I can save money and get cashback by switching to e.on next fixed 12 month but as I am already with e.on on their next flex tariff, I can just move tariff with them but with no cashback, surely I can't get the cashback with mse energy club as I am not actually switching provider?
-
Octopus Energy erroneous bills
I have been an Octopus customer for a while and my usual billing date is 28th of the month. Last month the app was showing a gas (I am on dual) bill dated 19th, this then changed to 26th then the normal bill arrived dated 28th but the gas was only to the 27th, the other bill dissappeared. I contacted them by email stating…
-
Cavity Wall Insulation removal
Has anyone else experienced problems AFTER removal? We contacted CIGA September, inspector came out and confirmed the insulation should never have been installed and proper checks not made, report confirmed this with photos including reading found internal on damaged walls. We had the cavity removed within the last month,…
-
Fuse Energy.. Clocking Electric meters?
Even time I go on holiday, which is usually for around a month, I carry out exactly the same procedure on the main Electric circuit box, I leave the main power switch ON and flick all the RCD circuit breakers OFF. When I return back home the Electric meter is always the same reading as when I left, except for the time when…
-
Autumn Budget 2025: Energy bills to be cut by £150 from April 2026
From 1 April 2026, households in England, Scotland and Wales will see their energy bills cut by £150 a year on average, the Chancellor has confirmed in the Autumn Budget. The reduction will take place due to various green levies paid by consumers being removed from bills. But MoneySavingExpert founder Martin Lewis has…
-
Can't get a smart meter installed
8 appointments so far. It has been resolved that we need a meter that connects by 4G, but we need a meter that shows us whether we are on day rate or night rate economy 7. It needs to show us even when we are not drawing any power. We have batteries, solar panels and a wind turbine and have not used day rate since May 2024…
-
Moved: MSE Forum grey beards
This discussion has been moved.
-
Faulty smets 2 after switch
Hi All, 2 years ago I had a smets2 installed by fuse, everything worked fine. I then moved to Tomato energy who also billed me accurately on my time of use tariff. After they went bust I moved to octopus on the 24th November. The last action by the meter was on the 26th November and the meter displays welcome to octopus…
-
Elnur Gabarron Heaters
Hi, not sure if anyone can help, but I want to share this experience anyway to see if anyone else has has simular problems. We had a grant passed late last year to have all our night storage heaters to be replaced with new modern ones. The heaters they fitted are made by a company called Elnur Gabarron, but for security…
-
Suspension of FIT Account by Scottish Power
I had solar panels installed in 2012 & have had my FIT contract with Scottish Power since then. After I installed a heat pump in late 2020 I moved my supply contract from SP to Good Energy but left my FIT arrangements with SP. Last October I received an email from SP stating that OFGEM was requiring all generators to have…
-
New shop being charged deemed rates for a full year.
Hello all, I took on the lease for my shop in November 2024. On the first day I received the keys, I took a photo of all the building’s meters because the landlord didn’t know which one belonged to the shop. He also didn’t know who the energy supplier was. I tried searching online to identify the supplier, but I couldn’t…
-
FT article - budget levy/eco cut won't stop rising electricity costs
Network costs predicted to continue to drive electricity bills up over the medium term, despite next Apr changes. https://www.ft.com/content/4a161630-a32b-4427-bd66-b6cabb3c6744 Yet more evidence as desnz officials have already admitted to the PAC - network costs are wiping out any notional wholesale rate savings. With an…
-
EDF wont refund my credit on a closed account.
Hello. I need some advice. I switched my electricity supplier 12 months ago from EDF to Octopus. At that time EDF were supplied with a correct meter reading. I have been with Octopus quite happily. I have recently received an email from EDF telling me my account is in credit. It is only £29 but its still money of mine that…
-
Economy 7 tariff vs single rate tariff
Moved into a house earlier this year which has a economy 7 and therefore our bills are charged using two different tariffs based on usage, ie a night and a day rate. However, I don't have anything that takes advantage of the lower night rate - Would the billing rate on a single tariff plan be cheaper than the current day…
-
New Immersion heater or keep old?
Is it worth me replacing this with a smaller modern cylinder? It would only be for hot taps living on my own, as the shower is an electric unit on its own. This is an electric only flat so I'm wondering if the outlay is worth it in the long run?
-
Fischer electric heating local engineer
Hi Unfortunately my parents have Fischer electric heaters. Just wondering if anyone has used local engineers to sort out problems? Many thanks
-
How to check if new storage heaters and washer cylinder installed correctly.
I recently had old storage heaters and water heating cylinder replaced. I had my old 2 electricity meters which were on rts replaced in May with a White Meter 1 Smart Meter. I got the new heater and cylinder fitted on Fri and I understand there will be initial costs as the water heater comes up to temperature and the…
-
£150 average, off energy announced in 2025 budget
Everywhere seems to mention reduction in electricity and mains gas. There are many households with no access to mains gas and have to use electricity, oil or lpg. Will we still get the reduction?
-
Northern Gas and Power.
I am looking for other people who have had a similar experience to my own. I was mis-sold a new energy and gas contract by Northern Gas and Power. Without wanting to go into too much detail on the matter. I was recently mis-sold a contract by Northern Gas and Power on one of their ‘blend and extend’ contracts. What I was…
For questions about water supply to your home.
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
419 discussions
11.9K comments
Most recent: My ASHP Journey in Bonnie Scotland. by cannugec5
1 January at 5:02PM
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.