We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.1K discussions 27.5K comments Most recent: Standing Charges Are More Than 50% of My Water Bill by Mountainbiker2 Today at 4:17PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

362 discussions 11.1K comments Most recent: Octopus Heat Pumps by Alnat1 8 May at 7:42PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.7K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by RandomTask 8 May at 2:10PM

Time to switch
Hi, I'm coming to the end of my fixed energy tariff (Ecotricity) and looking at new deals on the Cheap Energy Club. I'm leaning towards a slightly more expensive tariff without exit fees (EDF or Octopus). I think I've been burnt this year as I wasn't able to switch to possibly cheaper tarrifs before the Price Cap went up.…
How much electricity consumption is too much? Is my home OTT?
Hi all,We have just had a home energy assessment done on our home, and one of the questions asked by the assessor was how much electricity we consumed per year. When I told him our total for 2024 was 6100KwH his eyes popped out of his head. I should qualify that we are a small farm and have loads of freezers x5, fridges x3…
Meross Smart Wi-Fi Plug
Bought a couple of MSS305 plugs to monitor my energy use. On the home screen can see both added and when I go into each of them can see the energy use of each plug. Is there a way to see the total all both (all) plugs rather than just individually?
Building discription for utility payments
I am in Scotland. The building we own and use, is classified as a business because it is not used as a residential/private property. However, “we” are not a business, we don’t have an annual turnover and rely on monthly donations from members and visitors, to cover running costs. With any surplus received going to charity.…
Where to raise complaint re Ovo debt pursuit practice
I am horrified at the experience I've just had with Ovo and would like to know if there's anywhere I can raise concerns beyond their complaints team - would this be appropriate for the ombudsman? A couple of months ago I received an email asking me to confirm that I was changing the email attached to my Ovo account. Since…
Any better electicity and gas tariffs out there ?
Hello My tariff is the following GasUnit rate 6.422p/kWh Standing charge 34.575p/day Electricity Unit rate 26.120p/kWh Standing charge 43.997p/day Can anyone recommend a better tariff. Please note that i do not have a smart meter. I dont want a smart meter and i dont pay by direct debit and dont want to start doing this .…
British gas account problems no access
Hi wondering if this is a common problem. I logged into my account on 1st April and everything was fine and I had full access. Over a week ago I tried to get access to my British Gas account and when I sign in it says either account is closed or there is a problem with your switch. I have neither closed my account or…
Comparing current to a new fixed, confused
Slightly confused on the results of comparing a deal. Using moneysavingexpert cheap energy club. Currently with British Gas, smart meters on prepayment mode My current Electric Yearly usage: 1600 kWh Standing Charge: 51.79p per day Unit Rate: 27.61p per kWh My current Gas Yearly usage: 1898 kWh Standing Charge: 32.81p per…
Bit confused as to what constitutes good energy tariffs. Are mine bad?
Hello, I'm with Octopus Energy on a flexible tariff and have been for years. These are my tariffs for electricity and gas: Electricity - 27.22p/kWh - 50.31p/day Gas - 7.25p/kWh - 37.07p/day Is this bad? My bill from March to last week was £200 for both (not each). That seems high but maybe it isn't? I guess I just want to…
Rebel British Gas
Has anyone received confirmation of their BG account so we can switch. Said 5 working days but it's been over that. I'm on E7 but they're charging me single rate at present. Night tarrif reading has disappeared from smart meter.
My move to Octopus
I was pleasantly surprised with my move to Octopus, there have been some teething problems but I will give them a chance to resolve before passing judgement. The Octopus portal does lack a full navigation menu so you often find trouble finding a page you got to previously by clicking a hyperlink. I have had to create a…
Help needed with solar installation certification issue
Hi, I'm hoping to get advice on a solar installation issue. Perhaps there are other people out there who have faced similar issues. We had a solar system installed in Scotland in July 2022 by a now defunct company 'Install Solar Ltd'. This company stated that they were MCS certified at the time of installation. Home Energy…
Octopus DD change affecting Hundreds of Santander 123 customers
So this month, my Santander 123 account failed to repay 2% cashback for my energy account with Octopus. On contacting Santander, I was advised that Octopus Energy have cancelled our original direct debit and set up a new one as they are now using a third party called Go Cardless to collect their direct debits.Due to this…
Website or spreadsheet to compare energy usage of Octopus tarrifs
I have just bought an EV (and soon installing PV system) so looking at the different Octopus electricity tariffs. For EV charging Octopus Go Intelligent, on the face of it, appears to be a no brainer. However as a retired couple who are home most of the day our energy usage is spread fairly evenly across the day. We have…
PAYG Meter For Business Energy?
Does anyone know any company who offers a PAYG meter tariff for business energy (would need one fitting). British Gas, N Power, SSE, Scottish Power, Octopus, UW said they do not offer them. Currently have a smart meter under a British Gas yearly contract but am coming away from them. Any help would be appreciated.
Octopus or EDF if they cost the same?
I'm currently with EDF, but am thinking of switching to Octopus. Both suppliers work out to be the same monthly amount if we fix, but we have two EVs and I'm wondering if we might be better off moving to Octopus flexible they'll move us to a smart tarrif. However Flexible tarrif is about £50 a month more so is it worth the…
Solar panels, Solax App seems to be wrong!
The App shows that I am exporting solar energy to the grid, even when the battery has plenty of storage space and the house is drawing very little. It's only small amounts but it happens quite often so must mount up. Solax don't answer my questions and neither does the energy provider. So my question is; why should I be…
Eon Next - on-line transaction record gets corrupted
I am a customer of Eon Next and its predecessors going back to the Eastern Electricity Board in 1985. I read my meter monthly and pay electronically monthly on receipt of a monthly bill. On 11th April 2025, I, I made a first-time error and paid my monthly for March (£139.77) bill twice - once on 10th April 2025 and again…
Martin Lewis: Will the Trump effect mean your UK energy bills get cheaper?
Wholesale energy rates have plummeted due to market turmoil caused by US President Donald Trump's new tariffs on imports to the US, but will household energy bills actually get cheaper? MoneySavingExpert.com founder Martin Lewis takes you through the answer in his new video. Read the full story: Martin Lewis: Will the…
Smart meter timings
Now that the clock have gone back …should my meter not do the same ??? My tariff should have changed over at 1 pm , but it came on at 2 pm instead… will these times stay like this ?? The IHD is showing correct time , but the meter is definitely not on the times I was on yesterday

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.

View All

Energy

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Energy

Category List

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free