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Cheap Energy Club Not Showing My Tariff
Cheap Energy Club is not showing my current tariff so I cannot get a comparison. I am on the Fuse - 'Dec Single Rate Fixed (13m) v5', but Cheap Energy Club only shows the 'January 2026 Fixed (12m) v2'. It is not important right now, but I do like to see if I could be saving money, especially when the new Price Cap comes…
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British Gas
Mother died in 2010, all outstanding bills were sorted including BG. in November 2025 got a phone call asking to speak to my mother, explained she died in 2010. after about 7 calls we were told the reason for the cal was mother had opened an account about 2 years ago, for some reason BG could not understand she was dead.…
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Cheap Energy Club offer tariff not available
I logged in to the cheap energy club and it is showing a tariff that has not been available since start of the month. It offers Octopus fix Nov 2025 v2 which is no longer available. There's a December 2025 fix. If this is incorrect, can the Cheap Energy Club be relied on for its other results.
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Solar panels. And so the emails begin.
A newbie, but want to get this on the board. As soon as the government announce this scheme, the likes of Jungle Bee are on the case. Two of my email addresses have a solar panel themed message sent to two of my emails. It is all too easy to go off thread when these messages hit your inbox - diesel claim when you don't…
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How to live without heating - save £000s
I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…
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RTS replacement issues - *Jan 26 update*
Hi. I have recently had my
Radio Teleswitch and analogue meters replaced by a smets2 smart
meter(Aclara SGM1416-B). My set up was the
Scottish Power comfort plus circuitry, as has been described in other
threads. In brief: Meter 1. 24hr live
circuit (at standard rate) for sockets, lights, cooker etc. Meter 2. switched…
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Anomalously high gas bill - from British Gas
Hi all, looking for some advice on something.. We have just received a bill for our gas (British Gas) for 3k. * ~£1300 was accrued between the end of April and start of June 2024. Charged at 5.74p per kw/h. They say we used 23,194.6 kw/hrs. * ~1k was accrued between the start of January and end of March. Charged at 6.991p…
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Heat Networks
Hi all, I live in a purpose-built block of flats served by a heat network. Each flat has its own meter and is billed based on consumption. However, I have been also charged a daily standing charge of £2.38 and a separate daily standing charge (gas) of £0.17. In total, the effective daily standing charge is £2.55. What is…
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EDF free electricity tomorrow text
Just received a EDF free electricity tomorrow text can’t be right can it?
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SO energy
Has anyone had conversations with SO energy with regards to fixed tariff and the budget reductions from April 2026? I called them to clarify their position as I am considering tranfering to them to an EV tariff. I asked if I signed up to their fixed tariff would they reduce the tariff in April when the discounts apply. I…
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British Gas credit refund delay after final bill - Has anyone resolved this successfully?
Hi everyone, I’m hoping someone might recognise this situation or share how they managed to get it resolved. I switched from British Gas to Octopus Energy on 15 December 2025, after months of inconsistent information and general frustration with British Gas’s handling of my account. Following the switch, I received my…
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Money Saving Octopus
I have only received one £10 fuel cashback as the other fuel is saying pending on money saving dashboard! Both Fuels are shown as Money Saving Octopus on my Octopus app, how do I rectify this please?
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EDF final bill advice
Hi everyone, just looking to get some advice on my current situation. I moved out of a rented property last summer on 18/7/25 and submitted my final readings online, in all the chaos of moving forgot to inform EDF by email that I had moved out and that these were my final readings. EDF have now been in contact with me…
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Another Stupid Octopus Bill
Octopus is supposed to bill once a month, on the 1st, so that each bill covers import and export for the preceding calendar month. That's what they're supposed to do and every time it's been mentioned they have assured me that it's what they will do. Unfortunately they can't seem to stick to this, and are forever sending…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Eon renewal - 60% increase and no justification!
We have a 3 bedroom detached home in a rural location, heating is oil. There is a solar array on the roof with a FIT generation tariff. We have 2 plug in hybrids, each of which are charged at least once a day. We cannot attach battery to current solar due to FIT, we are investigating additional solar and battery, but that…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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New supplier unable to access smart meter
My previous supplier was Scottish Power. In early December the old RTS system (two meters) was replaced with a smart meter. Although I was notified there was an issue with SP's internal systems and they couldn't let me switch tariffs online or get the cheap weekend deal there was no doubt they could access the new meter. A…
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Octopus Energy - Wheel of Fortune
Hey everyone, This is aimed specifically at all Octopus customers, particularly those who have played the Wheel of Fortune game. My problem goes back to March 2024 when it stopped working. Since then every time I try to take my spins after leaving readings, I'm told that I have used all my spins for that particular month.…
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Faulty EV Charger - Nobody will take responsibility. Are there any options?
A few years ago, I contacted Octopus about getting an EV charger installed and they arranged a local installer to set up an Octopus branded EO Mini Pro 2 charger. As can be seen here, Octopus really did advertise EO chargers, built tariffs around them, and the equipment I have has their logo on…
For questions about water supply to your home.
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.