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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Outfox Energy and Econ 7 - any pitfalls?
Weighing up my options for switching. After UW (no!) Outfox is next up and much cheaper than my current offering from EDF. Next comes BG. I know BG had problems with switching E7 in the past. I have read all thr threads about Outfox but does anyone have any feedback specifically switching on Economy 7? I have a smart…
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Options for flat with no central heating
Looking at making an offer on a split level attic flat with no central heating. There is a gas supply to the building just not the attic. One not amazing looking electric radiator currently. Old building. Any recommendations for what to do here and expected cost? I'm struggling to work out what to offer. I hate being cold…
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Misled on utility costs – inflated prepay electricity rate at 85p/kWh
Hi all, Single renter in a bedsit, one of 10+. The AST states I’m responsible for 2.4.1.3. all charges for gas and electricity consumed on or supplied to the Property and (as to electricity where a two part tariff is in force) the standing charge or charges and any meter rent; and says Inclusive Utilities Clause…
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OFGEM contact us
just saw this is there a bank holiday I didn’t know about, and a strike ?
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British Gas Smart Meter not working - won't refund my credit.
I feel like I'm going round in circles - 12 months ago my smart meter stopped sending readings to British Gas, I contacted them to raise a complaint, I was told it was a known issue and would be rectified soon - could they close the complaint, so I said no, you can close the complaint when it's fixed otherwise they're…
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Green Homes Scheme - invitation letter
Just received a letter, addressed to the 'homeowner' from a private company called "Green Homes Scheme", the name of which sounds exactly like the Government's scheme. The letter offers up to a £4000 grant to upgrade our current PVs from 250w to 450 w, which will apparently "not affect your FIT payments", with the upgrade…
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External wall insulation and planning
I wonder if anyone who has had external wall insulation fitted could give me any advice regarding their local planning authority? We live in a 1929 solid brick, three bedroom semi. No cavity. We are in the process of obtaining quotes. It has been mentioned that I should contact our local planning department to determine…
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Central Heating Solution in 2025
Hi all, Newbie here. I've recently moved into a flat with all-electric heating. No gas connection, and an old Horstmann Quartz Economy 7 hot-water heater. My electricity meter was so old it wasn't giving out proper readings and Scottish Power were only charging me 7 quid a month for electricity which was fabulous. I'd…
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Failed gas smart readings
Octopus installed smart meters for both gas and electricity in 2022. All worked well for 2 years until in August 24 the readings from the gas meter stopped. I asked them to fix it, and submitted gas readings manually via their website. In January 25 I moved my electricity account to Ecotricity. In August 25 the Octopus…
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RTS Meter Switch Off - Off Peak turned to standard tariff and standing charge applied
Hello, My electricity supply is via RTS meter that the energy supply company yet to change. The property has two meter and until 30 June was charged one standing charge on the general supply and the "off peak" meter for the water and storage meter had no standing charge and a lower energy tariff. From 1 July my electricity…
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Comparison sites vs MSE cheap energy site
Trying to do comparison as fixed tariff ends, with EDF, at end of Oct. Have got exact annual useage, in kwh, and put in on various comparison sites, and with EDF. Most came up with same deal and an estimated monthly bill around £100. When I tried using MSEcheap energy site......all details the same, it came up with an…
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Octopus Agile Smart Energy Cost Monitor Up and Running
A hayfever day yesterday so I stayed indoors and made this: It works like a thermostat but instead of switching things on when the temperature falls below a certain level, it switches them on when the cost per kWh of electricity falls below a certain level. The two levels I have set are my solar panel export rate and most…
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Eon next withdrawing offers before getting chance to respond
Had letters dated 2 September offering fix v43 and another dated 3 September offering v44. These letters arrived Friday & Saturday, on Monday when I phoned up the offers were not available so I had to sing up to v48. I have had this in the previous years when phone to take up offer in letter to be told it is no longer…
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Help with solar with old FIT export
Hi, I have solar panels fitted by A Shade Greener 13 years ago. They receive the FIT payments and I get to use the energy at the point of generation. I don't have a battery. Because I don't get the FIT payments, I have been on the tracker with Octopus instead of an export tariff. I have no view of what I generate or export…
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What to do with credit from old supplier
Hi, I have recently switched energy supplier (using the Cheap Energy Club I might add, really quickly and pain free) and the credit I built up with my previous supplier has been refunded to me. As the winter months are approaching, I am wondering whether I should add this credit to my new account or not. If I do is it…
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Metering Requirements of Octopus Snug
Afternoon all. We have a house with electric night storage heaters. In the longer term we will change this, but for the here and now we are on a basic E7 tariff. Octopus Snug looks like one of the best options so trying to change over. We have a 6 year old 5 wire SMETS2 smart meter, (EDMI ES-12B) with the heaters of the…
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Rebel Energy - credit balance sent wrong amount to British Gas
Hello I have had an issue with my final bill and a DD which I tried to recall that Rebel Energy challenged and didn't return. They did deduct the DD from my final bill so when I received it, it was £220 short. After lots of stress and attempts to get this resolved including a complaint with my bank to locate the DD, I made…
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Meerkat rewards & energy switching
First off - absolutely no idea where on this board to ask this so since it was an energy switch that started it, I'll ask on the energy forum. I switched to Fuse, not because of this offer but when I went via CtM it said it was eligible for Meerkat rewards. Switch has since completed - last week. I went in to my account to…
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Switch Energy Supplier
My EDF Essentials Fixed 1yr Sept25 expires 01st October: Electricity 24.52/kWh + 60.12/day Gas 5.88/kWh + 30.29/day Estimated Cost £1486.89/ year EDF Fix Oct 26v3 Electricity 25.84/kWh + 54.12/day Gas 6.02/kWh + 27.36/day Estimated Cost £1500/ year Cheapest Alternatives appear to be: Outfox the Price Cap - Oct 2025 - 12M…
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