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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.2K discussions 28.4K comments Most recent: Thames Water WaterHelp - outrageous hidden downside of their social tariff by Luckyfatcats40 26 January at 4:21PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

430 discussions 12K comments Most recent: Octopus ASHP Octopus Tariff by Spoonie_Turtle 26 January at 7:53PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.9K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by JerryW 23 January at 10:46AM

Can't Find My Fuse Tariff
My Fuse tariff is "Fuse Energy August 2025 Fixed (13m) V5" which is not listed on MSE Energy. Obviously the comparison is pretty useless unless its against the correct unit rate and standing charge. It works fine on Uswitch so maybe MSE don't want my referral money any more ;)
Please help - understanding my heating / hot water system
Please can anybody help me, I’m desperate to try and understand how our heating and hot water system works, following a £500 energy bill I just received for last month :( I just moved into the house a month and a half ago. It has solar, and a hot water tank. We always seem to have piping hot water all day, so I’m worried…
Moved: Growatt battery discharging too early - Octopus Flux setup help
This discussion has been moved.
octopus new tariff july v1
a new tariff has appeared on octopus, still higher than what i took out in may with edf also no exit fees fixed till sept 26 so its still a no for me
New smart meter
I have ignored reminders from my provider every month when I give a new reading. I have received a letter telling me that the meter is "Aproching the end of it's working life". Can I say no to this? If not can I insist on it not being a smart meter. QUESTION: How would I know? This meter is a digital readout so I don't…
Can't find E.on "Next Secure Fixed 12m v60" on Cheap Energy Club
I've been on this since November 9th, so not a new tariff. Perhaps one of the others are equivalent? Be useful to have a live comparison so I can keep an eye on it.
Change from agile
I want to change from octopus agile in the winter months, looked at fuse for fixed deal but can’t find out how much they pay for solar, not that I generate much but it is something. anyone know how I find out that information of should I just swap to another octopus tariff?
EV, Heat Pump & Solar
With all the options from different providers, I am finding impossible to understand my options. I have two Pure Electric cars, 12KW Solar Panels, Battery Storage and a Air to Water Heat Pump. Does anyone have a recommendation where I can benefit from goods rates for Charging, also the option to add a set rate for the Heat…
Issues with So Energy since smart meter installation
Hi, we have been with So energy for the last 3 or so years, our fixed contract is up come October this year. We started with EBS originally and I was mildly smug about having fixed before the big hike in prices... however..... Winter 2022-2023, we were lucky enough that the gov payouts covered our bills, with them not…
Storage Heaters
Morning all. So it's been a week since I moved into temporary housing from the council. It's a studio with separate kitchen and bathroom (in a small block of flats) which I share with my 1 year old. It is all electric and its with Utilita. Upon sign up, I was told I was to pay a heating charge of £20.40 as it had…
Best Solar Panel Installers Cheshire
I’m looking for the best solar panel installers in Cheshire. I need a south-west–facing, 35° pitched tiled roof system on a detached 4-bed property, with installers who can design around partial shading from mature trees after 3pm and integrate a 10-13kWh battery plus EV charger compatibility while handling DNO approval…
Renew now?
Hi is it wise to agree to a new fixed tariff before the April £150 reduction in costs? It would mean being without a fixed tariff for 3 months for me
Landlords that are energy resuppliers
I'm surprised at the lack of information on this. I moved in two years ago in an apartment, where all properties have sub-meters. Was told we're not allowed to switch as the energy is paid to the landlord directly. This is true; And the landlord uses Valda energy. My rates aren't too harsh, at 35.0p Kwh with a 15.0p daily…
Possible reduction on standing charge
Do you think that the possible reduction on the standing charge next year would apply to people on fixed rates?
Lack of internal communications
British Gas – very disappointing service Since 24 November, I’ve repeatedly been chased for “overdue” payments despite paying my bills on time by bank transfer, as I’ve done for years. I even contacted live chat and was told the issue was resolved — yet the payment demands continued. I then received multiple emails and…
Intelligent Octopus Go limiting cheap charging.
Octopus are limiting their off peak charging rates on Intelligent Go to 6 hours a day from January 2026. This will effectively be 42kwh max per day but Ohme chargers often lower the charge rate according to the grid thereby going over the 6 hours. Octopus are blaming Ohme, hopefully it will be resolved before the limit is…
Economy 10 & Smart Meters
I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…
Cadent connection fee
Hi all . I’m a newbie on here . Can someone explain why Cadent have increased their connection fee from just under £500 to almost £2000.
A question before I change utilities
Will Marin Lewis's team protect us if we decide to change utility, through Cheap Energy Club? When the British Gas comparison offer was on a few weeks ago, I do believe that Martin Lewis said anybody changing to this new lowest tariff would be protected if BG had any problem with the switch? Thanks in anticipation
Switching via the Cheap Energy Club
I recently followed the MSE advice and switched from Scottish Power to British Gas via the Cheap Energy Club. My monthly bill went down from £95 to £65. But two months in, British Gas have just hiked it back up to £95! Any thoughts? Thanks.

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