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Cheap Energy Club. Can't change my tariff.
I'm getting emails reminding me to change tariff. I've already done so but I cannot change my details in the CEC page. I select my new tariff, alter the date of expiry but when I return to the Home page no change has been made. What might I be doing wrong?
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Warning re 24/7 Home Rescue
Dear all I just wanted to give some feed back on the terrible service we have had this Christmas from 24/7 Home Rescue. Firstly, they are not 24/7 - whist you can make a claim with the engineering company they outsource their work to, you can't actually speak to them directly because they are closed until 5 January 2015!…
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Octopus Tracker contract coming to it's end.
My Octopus tracker tariff is coming to the end of contract (electricity only). Octopus have notified me and said that I will then automatically go on to their Flexible Octopus tariff at Unit rate: 26.33p / kWh - Standing charge: 54.55p / day. What should I do, are there any better electricity tariffs around?
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Problems with EonNEXT and FiT payments
Is anyone else still having problems with getting their quarterly FiT payments from EonNEXT since npower transferred their FiT scheme to them? EonNEXT seem to be in chaos about who is a member of the transferred FiT scheme. They owe me well over £1000 for solar-generated power and still haven't processed my September…
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Incorrect Octopus Energy smart meter readings
Is anyone else having totally rogue readings with their actual smart meter? My son averages 30p actual usage per day during the summer months as the only gas appliance is his cooker hob which he barely uses. During the last 2 months and after an 'upgrade' to his previous smart meter the daily usage is totally erratic some…
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EDF Refer a Friend
https://www.edfenergy.com/refer-a-friend To make clear, not looking to either refer or be refereed. Looking to move to their standard tariff without any exit fees. I've had a look at the T&Cs and can't see you have to be on a certain tariff. My thought is a could move again soon after being paid penalty free. Anyone see…
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Unsolicited Call From (presumed) Broker
I received a call to my mobile from a Manchester number. The caller expected to be speaking to a family member - ie they had her name but my mobile number. The caller wanted to speak to her about her British Gas account. That must be reference to a charity she's involved with, which uses BG for electricity. So now I'm…
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Octopus 3 hour Free Electricity Session tomorrow
Hi All, Octopus have a 3 hour free electricity session tomorrow from 12-3pm, for extra electricity used above normal usage. I'm specifically wondering how they calculate this over longer sessions such as this 3h session. We are on Octopus Cosy, so normally our usage is zero between 12-1pm (as we're on battery) but would…
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British Gas electricity Economy 7 tariffs offered to me are very disappointing
I m a five year customer of British/Scottish Gas for electricity. My flat does not have gas as an option. I have storage heaters and my existing Economy 7 tariff has worked out well for me. Over the course of a normal year, about 70% of my total KW hours are night units. I am in Edinburgh and my existing tariff is Fixed…
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Octopus intelligent go questions
I might well be missing something obvious here but can anyone confirm my reservations on switching to this tariff please. I am about to purchase an EV and am looking at sorting out how to organise home charging. Our annual mileage will be quite low (about 5000 per annum) so would not need to worry about charging every…
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Changing from OVO Standard to E-ON fixed.
I have a signal by my meter of -115dB far less that needed for a reliable Smart meter connection. Although I would save 11% and more later I am wary of !!!!!!-ups in getting the meter installed and the aerial needed, etc. Considering staying on standard as OVO does not seem to have a way of changing to a fixed deal on their…
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Switching to Eon Next Drive Tariff
Approximately 3 weeks ago, as I was coming to the end of my current fixed price contract with my previous energy supplier I investigated what other fixed price electricity supply tariffs were around for someone with an EV. Eon Next Drive Smart v6.9 came out on top, so I applied to switch on the 1st August. It is not 6th…
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E.on - meter reading on day of completion of sale
This discussion was created from comments split from: Do I pay bills from completion or actual move date, or both?.
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Are there any comparison site for business energy?
Wondering if anyone is aware of any web sites comparing business energy pricing, specifically electricity, in the same way there are for residential. I've had a look around but all that I have found want to pass details onto a broker rather than actually offering any data. Thanks.
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Uswitch 25 hours free electricity
I’ve seen a promotion advertised by Uswitch offering 25 hours free electricity if you connect your smart meter. Has anyone taken part in this before as I think they may have ran something similar at Christmas? I assume the catch is they collect and sell your usage data to target you with tailored tariffs?…
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SSE Tactics
I am a landlord with a small portfolio of properties bought and held through a limited company. When we acquire a property or a tenant moves out we move the utilities to British Gas so that we have everything under one utility company. We had a property that a tenant moved out of unexpectedly and because we were focused on…
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Daft question - Ovo DD
Ordinarily this wouldn't bother me, but for various reasons I'm going to be extremely squeezed over the next six weeks or so, literally monitoring the pennies. By coincidence, I'm switching energy contracts away from Ovo. It should be completed by the start of next month, I'm still in the cooling off phase. I have a…
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Octopus Refunds
Octopus again! I am over £200 in credit with Octopus and in response to them asking me to deposit even more money with them, I have requested a refund. I now receive a message saying they will review it and let me know if it they have approved it! This is MY MONEY (they are NOT a BANK!) and they have the audacity to think…
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Fix for 1 year or 2?
Using MSE Energy Club, I've found that the best value fixed price energy deals seem to cost pretty much the same for 1 year and 2 year fixes at the moment. Are you fixing for 1 year or 2? Appreciate there's no right or wrong answer but interested in hearing a range of views.
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Energy company discontinued contract after DD set up
Bit of a strange one. We started an electric supply contract with Home Energy in September. DD was duly set up and they took the first three months' payments. We're now vacating the property at the end of August, so I was looking at closing off the account, and realise they took nothing more after those first three months.…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.