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Electric Storage Heater (no gas) how to save costs
Flat has no gas is electric only. Has a storage heater basically boils hot water at 3am to be used throughout the day. Cheapest way to live with is mainly the economy 7 or any type of discount EV tariffs. Any suggestions? Screenshots: https://ibb.co/album/svxT5N
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PAYG Extremely High
Hi all I live in a 1 bedroom flat with my partner and our PAYG electricity seems extremely high. It is an all electric flat with no central heating. We use 1 plug in heater in the evening occasionally (only when absolutely necessary), we have an immersion heater but this is on a timer to come on between 5-7am and 4-5pm.…
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Electric Meter 6 years out of certification
I've been trying to get Octopus Energy to install a smart meter for a year now with no success. I know lots of people don't want one, but I do, and I've been writing and waiting and writing and waiting. My electricity meter was installed in 1971 and last certified in October 1992. As a Ferranti FNN2Q its certification ran…
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Do we need a smart meter to move from prepayment to fixed direct debit?
Hi everyone, I'll cut right to the chase. Whenever I input my address to get a quote from a company, we are simply told in some form or another "hey, you have a prepayment meter, call us for a quote". I don't mind at all honestly but my parents are still wearing their tinfoil hats regarding them. We've been on prepayment…
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E7 active period differs from billing period
While monitoring my energy usage I noticed that for the first 30 minutes my E7 (off peak) becomes active (Midnight - 00.30) I am being charged on the peak rate tariff not the off peak. As this is when all my appliances on off peak circuits start drawing power it's my highest cost of my E7 active period (Not tariff period).…
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How do I charge my battery off peak
I have a 9.5kW PV array and 9kWh storage, Is it possible to top the battery up overnight at a cheaper rate ? currently I'm on Octopus fixed at 25.7p Elec and 5.3p Gas which runs until November 2026, and I also get 12p for exporting electricity. would overnight charging affect any of those? what are the options? I've had a…
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EV tariff availability
Timing is everything they say. I recently got a new job which comes with an ev company car. I got a smart meter fitted a month ago and charger last week but on trying to add ev on my then provider, edf was told they were removed from sale. So I looked at the market and liked Scottish Power because they offer an ev specific…
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Scottish Gas Annual Boiler Service
I have a Homecare Contract with British (Scottish) Gas and last week received an email from them, saying that it was time for my annual service visit for my boiler. Now this is the beginning of March and last year it was serviced at the end of June, which was actually earlier than normal (usually August). Anyway I accessed…
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Octopus IOG - 8p Off-Peak Rate
Octopus have moved IOG to a 6 month fixed only for now, with 8p overnight, and a rather expensive day rate too. For new customer/renewals only (for now). I wonder what they'll do to the variable IOG off-peak rate folk are already on.
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Octopus 12M Fixed March 2026 v4
new tariff out, another price increase V4
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British Gas back billing
I’ve been a BG customer for many years and have switched tariff with them a couple of times during that period. I pay by DD every month. last year I noticed that BG had not cut a statement since March 2024. I contacted them and they said there was a technical issue with the smart meter (I had daily gas and electric usage…
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Any Issues with a Smart Meter from Octopus?
If I get a Smart Meter from Octopus are there any known issues? Anyone any idea what model of Smart Meter they use? Do they bill correctly when on variable direct debt with Smart Meter?
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Small Business Energy help for broker scams
Hoping someone can help! We have a small business with two electric meters. One contract is up on 31/3/24 and a third party broker (Northern Gas & Power) have got us in to contract to sign back up with the currently supplier (Engie) but at a rate of 60ppkw for over 3 years. This is on a blend and extend contract so in…
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Inaccurate old gas meter or reduced usage
I think I'm about to get into a dispute with my supplier about my gas usage. They keep over estimating my usage, compared to what my gas meter is reading. Just noticed that the manufacturing date on my gas meter is 1985. I'm not sure if it's been installed here since then or if it was refurbed and then reused here, but…
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British Gas billing - back billing?
I'm hoping someone can offer advice on an issue with British Gas, I changed from BG to Octopus back in April 2024, at the time I had a £1479 credit on my BG account and chased several times to get a final bill, I provided final readings on numerous occasions, raised complaints and quite honestly got totally exasperated…
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BG - Tariff end date
My current EV tariff with British Gas has an end date of late May 2026. What happens then ? I'm guessing (if I don't choose a replacement tariff) I'll be moved onto a Standard Variable Rate one ? Cheers
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British Gas Customer switch to MSE Collective Nov26
Hi. I'm currently a British Gas customer on a fixed tarrif v63 April26. MSE have offered me a slightly cheaper tarrif Collective Nov26 which can save me around £80/year. When I try to switch within the MSE Energy Club I'm asked for all my personal details including bank account information. It's as if I'm going to be set…
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Warmauk - Anyone used them?
Anyone got any experience of WarmaUK? I’ve applied for the free central heating, we’ll it’s not quite free as its estimated cost is £2.5k, so subsidised might be better description. They seem very keen to sign you up, took a substantial deposit to send a surveyor around, a rushed and late surveyor turns up, spends 2 hours…
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Intelligent Octopus Go - not using Solar?!
I have IOG, myenergi Zappi, solar and a VW ID3. All was working well… I previously had it setup to charge overnight on the EV rate, ready to commute in the morning. If I was at home during the day, or at weekends, any solar was diverted by the Zappi, into the car. Nice and green. Only once the car was full would it then…
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Switch via MSE Cheap Energy Club failed
On 26th Feb I used the club to check for the best deal for me and decided to move from Octopus to E.ON Next, Next Fixed 16m v9. Received a confirmation email from MSE stating "You should be switched within five working days (or 14 days if you chose to wait longer)." No emails since from anyone involved. I have been busy…
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Most recent: Is there a slimline heat pump? by Yarrows
6 May at 10:10PM
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.