Energy

This discussion was created from comments split from: Do I pay bills from completion or actual move date, or both?.

I’ve seen a promotion advertised by Uswitch offering 25 hours free electricity if you connect your smart meter. Has anyone taken part in this before as I think they may have ran something similar at Christmas? I assume the catch is they collect and sell your usage data to target you with tailored tariffs?…

I am a landlord with a small portfolio of properties bought and held through a limited company. When we acquire a property or a tenant moves out we move the utilities to British Gas so that we have everything under one utility company. We had a property that a tenant moved out of unexpectedly and because we were focused on…

Ordinarily this wouldn't bother me, but for various reasons I'm going to be extremely squeezed over the next six weeks or so, literally monitoring the pennies. By coincidence, I'm switching energy contracts away from Ovo. It should be completed by the start of next month, I'm still in the cooling off phase. I have a…

Octopus again! I am over £200 in credit with Octopus and in response to them asking me to deposit even more money with them, I have requested a refund. I now receive a message saying they will review it and let me know if it they have approved it! This is MY MONEY (they are NOT a BANK!) and they have the audacity to think…

Using MSE Energy Club, I've found that the best value fixed price energy deals seem to cost pretty much the same for 1 year and 2 year fixes at the moment. Are you fixing for 1 year or 2? Appreciate there's no right or wrong answer but interested in hearing a range of views.

Bit of a strange one. We started an electric supply contract with Home Energy in September. DD was duly set up and they took the first three months' payments. We're now vacating the property at the end of August, so I was looking at closing off the account, and realise they took nothing more after those first three months.…

"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…

Long time lurker but new member here. Used the MSE search along with others in the past but this mornings check confuses me. We're on a BG tariff ending 30/09/2027 so I've put my actual kWh usage over the previous 12 months. It says I'm currently paying £1234 PA (the actual is/was £1526). It says my new bill with BG will…

I've been on the Octopus electricity Tracker tariff for a while now and I've saved many hundreds of pounds with it. It's not doing so well now and I've been looking around and noticed on the Octoprice website that Agile is consistently cheaper by a couple of hundred a year. I'm just wondering how accurate Octoprice is,…

If you're one of its 15,000 household customers, your supply won't be affected and any credit balance you had with the firm will be protected – but you should take a meter reading now. Here's what you need to know. Tomato Energy goes bust – here's what you need to know If you haven't already, join the forum to reply.

Hi, I'm a month to month property guardian where my landlord can give me 28 notice to move. I'm in a 1 bedroom flat & a low gas & electric user. I was on a EDF dual fuel tariff that has just ended, it didn't have an exit fee. I've been looking for another deal but all the ones I see are either the standard variable or a…

Hi all. Firstly I know very little about energy costs and am seeking advice. My question. I am currently on a fixed with British Gas on £175 per month. My deal ends at the end of August and I am in credit to around £120. I have been given two new offers from September 1st 2026. A fixed rate at £ 205 per month or variable…

Fixed ends 6th September, I'm within the period to leave exit free. I have a smart meter. Currently with British Gas - they have Peak Save Sunday - 1/2 electric rate between 11am - 4pm I don't have an electric vehicle, solar panels, E7, storage heaters and anything else there is. I tried MSE Cheap Energy to compare,…

I have initiated a switch to British Gas Collective deal (Essex County Council). Octopus energy sent me a switching email quoting my annual estimated cost to compare with my new deal. Octopus have quoted on my current fixed tariff for 12 months but my fix ends next week and then Octopus increase the price!! Now I'm glad I…

Based in England. Heating with Eon in a flat. I gave a meter reading of 5000 kWh in Feb 2018 and just gave another reading (July 2026) of 9500 kWh. My estimated bill is 22,000 kWh so I have been massively overpaying for the 8 years inbetween. I'm the idiot for not providing meter readings in those years but it just wasn't…

Hi all, Looking to see if anyone else has run into a similar issue with a recent Octopus smart meter installation, as I’m currently stuck in a loop with their customer support/complaint team and getting nowhere. The Setup & Timeline: Installation Date: 29th May 2026 Electricity Meter: Landis+Gyr E470 (Type 5533) Gas Meter:…

This is copy of an email I sent to MSE but the auto response implied that it could take ages to get a reply so I thought I'd post it here too see if there's any response(s) 😀 Hi I have an issue that deserves investigating and reporting as it is critical. I and my fellow neighbours plus local adjacent village population…

This discussion was created from comments split from: Over charged KWh by British Gas.

Suffering a myriad of issues with my heat network provider - Community Energy (CE) They've called themselves Energie, Equans, Bring Energy during my nearly 4 year tenure. In 46 months I have received 22 bills, only 2 have ever been based on meter readings. They go long periods of no bills then drop large ones. I'm…