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'Why can't you just cut Standing Charges?' – Martin Lewis puts your questions to regulator boss
Standing Charges – which you pay just for the facility of having gas and electricity, even if you don't use any – currently make up £300 of the average bill, penalising lower-use households and disincentivising people from cutting their energy usage. In the latest must-listen instalment of The Martin Lewis Podcast, Martin…
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Ovo Energy-yawn-d/d
Hi, I am an Ovo customer, no smart meter, I prefer to read my meter & ring through every 22nd month. Mines gone up to £148 pm, just me & electric only, don't have gas. Since sse changed to Ovo they've always told me I have to be 3 x my monthly dd payment in credit for them to even discuss a refund. So I just leave my £400…
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EON Next have removed Next Drive tariffs for battery only customers.
Hi all, My first post here. I am currently on EON Next Drive V4 tariff, which ends in a few weeks, so I contacted them to renew. They told me that the Next Drive tariffs are now only available for EV customers. They also said that they are currently trialing a battery tariff but do not know when it will be available to the…
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British Gas Homecare - Free Service Included?
Good evening, I've just tried to book a service with BG but been told that I will have to pay over £100 for it. I have Central Heating Repair and Cover with them and thought that the annual service was included in this. Any advice is appreciated. Many thanks,
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Understanding storage heaters.
Hi guys, I am renting a new flat and it's heated by the dreaded storage heaters. I'm trying to get my head around how they work so I can maximise their efficiency. I understand the basics: they charge up on the Economy 7 cheaper night rate and let it out in the day etc etc. What I really want to know though is, do they…
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edf free xmas
had a message free electric on christmas day 8am - 4pm also not sure its with a possible ukraine deal that there is a new tariff (jan 26) thats been the cheapest for a while fixed till 1st feb27
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Rented house with Night Storage Heaters
I'm thinking of renting a house with NSHs and hope to use Octopus Snug or similar. What should I look for in the meter cupboard? It looks as though an old person lived there, with no signs of modernisation this century.
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Dimplex Storage Heater
Hi all, I am on the Eon Power and I also got the dimplex storage heater, I ve tried setting it up but still notice my bill is quite high, would need help with anyone who has his running smoothly and also suggest a better starting as I am on the economy 7.
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Eco7 Meter - Single rate
Morning all. A bit of background - I have an old RTS ECO7 meter. I was on Tomato energy and just got shifted over to British Gas by OFGEM. I use 85% of my electricity in the daytime, so I've been on single rate. My first question is how am I supposed to compare pricing with alternative suppliers for single rate on an ECO7…
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unfair exit fee and supply charges
I am moving from a property with air source to a property with another form of heating. The house I am moving to has been accidentally marked as a business meter by the company it was being supplied by, it has been empty for 2 yrs. The current company I get elec from, will not give me the move ability as they do not deal…
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Energy price cap will rise by 0.2% from January
Here is the OFGEM announcement for the price cap from 1st January 2026 to 31st March 2026https://www.ofgem.gov.uk/press-release/energy-price-cap-will-rise-02-januaryThe price cap information by region is in the link below. 0.2% is the headline figure but the change will depend on fuel mix and usage. The gas unit rate is…
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MSE British Gas Tariff - All usage data has stopped from Nov 12th onwards
I switched from Octopus to the MSE Collective deal with British Gas. When I check my British Gas account on the web site or their phone app I have usage data from the switch through to Nov 12th and since then absolutely no usage data at all. Others are reporting the same thing on Reddit's British Gas forum. Some with no…
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IHD from Eon next
I was with British gas after moving in to my new (to me) house. Then changed to Octopus. They installed new smart meters in, or after Feb 2025.I bought the house in Dec 2024.I got a small pink box that allowed me to use their app to see real time info. I moved to Eon next last week. I either expected the pink box to…
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Caution with CheapEnergyClub, wrong rates!
Just a word of warning, best to double checking it's all correct before ploughing ahead with the recommended default! I was checking if my current dual energy fix was still good or worth changing. I'm with Co-op Energy/Octopus and I was surprised to see the search say OVO Energy would be £40 a year cheaper at £100 a month…
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Here I go again ….
Received this letter today tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???
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Home Energy
As a small supplier has any one moved to them as the rates are the lowest I have found but not fixed , I'm thinking about moving away from Octopus as they seen to have lost their way with competitive pricing
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Incredible Energy Saving for my Sister might help you too
My sister asked me what I was doing to save energy and so I gave her the usual tips you see on here. We got her some energy monitors and I noticed the Fridge/Freezer was using more than double what the annual kWh stated on the manufacturer label. I called the manufacturer and asked what you have to do to get those figures,…
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Hiring a thermal imaging camera to reduce energy bills?
Hi, With winter approaching I've started turning my heating's thermostat up. I'm keen to try to reduce my energy use as much as possible whilst still staying warm. I don't like to be cold :) I was thinking of hiring a thermal imaging camera so I can check for cold spots in my house, draughts, where I can add insulation,…
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Reclaiming credit owed from rebel energy / british gas
Rebel energy sent me a letter on 31st July 2025 showing a credit on my account of £1216.69 informing me British Gas would be in touch with me to credit me the money. 4 months have gone by and I've not had the money from British Gas despite several emails and phone calls. British Gas say they haven't received the money from…
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Smart Home Heating
I’m in the process of redoing my home heating system, seven new radiators, a new boiler and a power flush. Now I guess is an excellent time to think of a smart system. There seem to be a few available: Hive, Nest and Todo, I had never heard tell of them until recently. i live alone and I have a utility room, a large…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.