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E.on Next - Just accepted a new tariff but want to cancel it.
I just accepted a new tariff but realized it was a tracker and wish to cancel it and get a fixed. What is the best way of going about this? I have sent a message via Whatsapp but is there anything else I can do? If I signup to a new fixed deal would that cancel the Tracker that I have just signed up to?
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Off Peak hours not what I expected. Do they vary?
Hello, I've been on the very good Quantum Dimplex tariff with British Gas. It's been great but it is ending soon and rather annoyingly, there isn't a replacement Quantum Dimplex tariff. So much for that partnership between the two…. So I am trying to find another tariff to move onto. I found a good one last night with…
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Energy bill, Debt claim - need advice please
I’m looking for some advice on a debt claim escalation. I’ve just received a "Final Notice" from BW Legal regarding an old British Gas account, and they’re threatening legal action in three weeks. The Situation: We moved house recently. British Gas set up a new account for us and issued a final bill for the old property. I…
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storage heaters
I'm not sure what to do. I moved into a property 2 months ago and have economy 7 storage heaters. I left electric as it was on e7 because I didn't know how this worked. When my bill came in it was exceptionally high even though I was on e7 rate. I'm not sure what to do now because it seems that people are panicking over…
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energy help/advice please
Hi, Currently with eon next which my fixed tariff ends July. With what is going on with the war and prices rising, i can switch to a different fixed tariff which is slightly more expensive with them. I do not really want to do this at the moment, but i am worried come July that these prices will just keep on going up. Seen…
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EON Next Time of Use Energy Consumption- Electric
I had my suspicions that I was being overcharged for energy with EON, so I went through my bills and noted that there were no meter readings just consumption figures. I added them all up, added them to the opening reading I had when I joined them and by my calculation this was 10k kw more than my final energy reading with…
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Govt said Energy bills to fall by £150, then £118 and now today £100!
Starmer on radio this morning said bill would fall by £100 for avge household .Last year they said it was £150 then a few weeks ago I heard a minister say it was £118. I was disappointed none of the interviewers picked up on this and no-one in the media like Martin seem to be questioning how this figure has fallen by a…
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Smart meter installed 5 months ago, still no usage data with OVO Energy, anyone else had this
just wanted to see if anyone’s been through something similar as it’s getting a bit frustrating now. I moved into a new property and initially had a completely incorrect bill from OVO, which they later admitted was wrong. Because of that, they installed a smart meter around 7 months ago to fix things going forward.The…
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Economy 7 / dual rate
Hi, I feel very stupid about this but it's only recently that I realised there is such a thing as a flat rate for electricity rather than day/night rates, which is what I've always had. I've lived in my current flat since 2020 and it's only electric so I now understand its an economy 7 meter. When I look at comparison…
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Fix till 27 or 28 with Iran War
couldn’t see this specific question in the forum so I wanted to ask it, see what everyone thought My current fix (and possibly most people’s) is up in April 27 after fixing onto the new lower tariffs this month… however, there is an option to fix until 28 Electricity 27 is £100 a month 28 is £110 a month Gas Ironically…
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Octopus Energy (OE) - Dissappointed
We have been with OE for some years and have been quite happy with the service and cost of energy. However in January, this year, I received an email saying: "Whilst checking the billing on your account, we found that there's a chance you may be submitting your night and day readings the wrong way around.". The subject of…
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Help with the MSE energy club switch cashback.
Hello everyone. I used the MSE energy club to switch to an EON next fixed tariff (EON Next Fixed 16m V1) back in January which came with MSE cashback. It tracked correctly on the mse site and stated it could see we were in a switch etc and to check back another time for progress on cashback. Now today when I login to my…
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EDF Fixed Rate Tariffs 2026
Early Exit fees of £50 per fuel apply unless stated otherwise On offer currently is: Simply Fixed Feb27v6 Simply Fixed 2Yr Feb28v2 Note that the 2yr tariffs are always more expensive than the usual 12(ish) month tariffs Both tariffs have fixed end dates, rather than fixed durations Neither are particularly attractive atm,…
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ScottishPower - ACI Letter
I really am going to try and keep this brief In 2018 we moved in to a property, 2bed apartment (converted barn) with storage heating and in turn economy7. Our bills were high, the bill itself considers 19.3kwh to be "high" usage our bill said we were using 83kwh !. So i totalled every electrical appliance bar mobile phone…
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Free or cheap loans for solar panels among key measures in Government's 'Warm Homes Plan' – Martin L
Read the full story: Free or cheap loans for solar panels among key measures in Government's 'Warm Homes Plan' – Martin Lewis says it could cut bills if 'done right' If you haven't already, join the forum to reply.
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Credit balance refund and billing mistakes
I'm with one of the big energy suppliers, on a dual fuel dd standard rate, have been for about 5 years. At some point a few years back there was a misreading with my gas meter reading (must've been me, since I've not seen a meter reader in about 10 years). It was an over read, so I got billed for too much gas. Never…
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British Gas crazy change to direct debit
I'm just wondering if anyone else has experienced this crazy incompetence from British Gas electricity billing… My account was due to be slightly in debt so British Gas did a recalculation and put up my direct debit by over 30%. I didn't argue with that, even though it seemed a lot. They then changed by direct debit, just…
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Intelligent Octopus Go limiting cheap charging.
Octopus are limiting their off peak charging rates on Intelligent Go to 6 hours a day from January 2026. This will effectively be 42kwh max per day but Ohme chargers often lower the charge rate according to the grid thereby going over the 6 hours. Octopus are blaming Ohme, hopefully it will be resolved before the limit is…
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Utility Warehouse Economy 7 prices April 2026
Just ran a quote with UW to check the new prices from April. I was expecting a decrease in line with the price cap, but I received a shock! Currently on the value tariff my rates are: Day: 40.42p per kwh Night: 5.697p per kwy S/C: 53.535p per day I use 921kwh per year during the day and 5550kwh per year during the night,…
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EON next drivesmart V5.1 tariff pricing changed?
Hello everyone. I've had a hunt but cant find an answer so hopefully someone can help me. Please see a screenshot of my Tariff below. I was certain that my peak rate was around 28p per kwh and my off peak rate was 6.5p per kwh, I understand that rates were lowered recently due to government changes but this seems far too…
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.