Tomato Energy goes bust - here's what you need to know

MSE_Clare

If you're one of its 15,000 household customers, your supply won't be affected and any credit balance you had with the firm will be protected – but you should take a meter reading now. Here's what you need to know.

Tomato Energy goes bust – here's what you need to know

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Peter999_2

Great, another rise in standing charges thanks to a reckless company going bust.

QrizB

Peter999_2 said:

Great, another rise in standing charges thanks to a reckless company going bust.

If they've only got 15k customers, there isn't much scope for them to cost us a fortune.

If they somehow cost £1k for each customer they had, that's only about 60p for each electricity account holder to find.

matelodave

The main thing for any Tomato customer is to go and read your meters NOW.

Make a note of the reading and if possible take a piccy, even if you do have a smart meter. It could well save you a lot of aggro in the future especially if records get lost or corrupted in the transition to a new supplier.

Been there and done it on five previous occasions and it saves mucking around when they start giving random estimates because the readings aren't up to date,

MeteredOut

matelodave said:

The main thing for any Tomato customer is to go and read your meters NOW.

Make a note of the reading and if possible take a piccy, even if you do have a smart meter. It could well save you a lot of aggro in the future especially if records get lost or corrupted in the transition to a new supplier.

Been there and done it on five previous occasions and it saves mucking around when they start giving random estimates because the readings aren't up to date,

You might want to let Tomato customers which suppliers your with now so they know who to avoid

MikeJXE

This should not be allowed to happen 

Other energy users should not be penalised for someone who chooses to jump to cheap unstable suppliers 

Who’s next click ? 

matelodave

MeteredOut said:

matelodave said:

The main thing for any Tomato customer is to go and read your meters NOW.

Make a note of the reading and if possible take a piccy, even if you do have a smart meter. It could well save you a lot of aggro in the future especially if records get lost or corrupted in the transition to a new supplier.

Been there and done it on five previous occasions and it saves mucking around when they start giving random estimates because the readings aren't up to date,

You might want to let Tomato customers which suppliers your with now so they know who to avoid

Outfox The Market 12 month fix to next July at 20,35p/kwh and 48.65p/day. which works out roughly £250 cheaper than virtually everyone else for my consumption - even OFTM's current fixed deals.

Scot_39

When the 29 went - it cost folk around £100 by Ofgem's official estimates - via the electric standing charge and via the gas unit rate.

Why - ask Ofgem - but that seems to be the standard - and somewhat it strikes me strange way network costs are recovered per fuel.

As above - Tomato are tiny - whereas the largest failure last time Bulb had iirc 1.6 or 1.7m customers - so around 1% - and there were a couple millions at the other 28 failures too - in end approx 4m customers went through SoLR or Bulb Special Admin system..  

Peter999_2

QrizB said:

Peter999_2 said:

Great, another rise in standing charges thanks to a reckless company going bust.

If they've only got 15k customers, there isn't much scope for them to cost us a fortune.

If they somehow cost £1k for each customer they had, that's only about 60p for each electricity account holder to find.

The standing charge is currently 60p a day for me and it was 20.8p just 5 years ago.     £30 a year goes to pay off the debts of companies that go bust.   It is a scandal that nothing every seems to done about - suppliers continue to go bust and we continue to pay their debts.

QrizB

Peter999_2 said:

QrizB said:

Peter999_2 said:

Great, another rise in standing charges thanks to a reckless company going bust.

If they've only got 15k customers, there isn't much scope for them to cost us a fortune.

If they somehow cost £1k for each customer they had, that's only about 60p for each electricity account holder to find.

The standing charge is currently 60p a day for me and it was 20.8p just 5 years ago.     £30 a year goes to pay off the debts of companies that go bust.   It is a scandal that nothing every seems to done about - suppliers continue to go bust and we continue to pay their debts.

Are you suggesting that an extra penny a week is going to cause you hardship? Or are you just venting?

silvercar

Missing from the article, If you’re eligible for the warm home discount from the government (£150 towards electricity bills) how will this get paid? It says it gets paid to your supplier you had on 24th August '25 which for a Tomato customer would be an issue.